Introduction to Information Systems 6th Edition

Answer: False Section Reference 1: Strategic Hardware Issues Difficulty: Medium Learning Objective 1: LO TG1.2 Discuss the strategic issues that link hardware design to business strategy. Difficulty: Medium Learning Objective 1: LO TG1.2 Discuss the strategic issues that link hardware design to business strategy. Answer.: False Section Reference 1: Strategic

Answer: False Section Reference 1: Introduction to Software Difficulty: Easy Learning Objective 1: LO TG2.1 Compare and contrast systems software and application software, and explain how information workers utilize both types of software in the modern business environment. Answer: True Section Reference 1: Introduction to Software Difficulty: Easy Learning Objective

Answer: False Title: Assessment Question TG3.02 Learning Objective 1: LO TG3.1 Describe the problems that modern information technology departments. Section Reference 1: TG3.1 Introduction Difficulty: Easy Answer: False Title: Assessment Question TG3.03 Learning Objective 1: LO TG3.1 Describe the problems that modern information technology departments.Section Reference 1: TG3.1

Answer: False Title: Testbank Question TG4.02 Learning Objective 1: LO TG4.1 Differentiate between artificial intelligence and human intelligence. Section Reference 1: TG 4.1 Introduction to Intelligent Systems Difficulty: Easy Answer: True Title: Testbank Question TG4.03 Learning Objective 1: LO TG4.2 Define expert systems, and provide examples of their

Answer: True Section Reference 1: Overview of Computer-based Information Systems Difficulty: easy Learning Objective 1: LO 1.2 Describe the various types of computer-based information systems in an organization. Answer: False Section Reference 1: Why Should I Study Information Systems? Difficulty: Easy Learning Objective 1: LO 1.1 Identify the reasons why

Answer: d Title: Homework Question 1.02 Learning Objective 1: LO 1.1 Identify the reasons why being an informed user of information systems is important in today’s world. Section Reference 1: 1.1 Why Should I Study Information Systems? Difficulty: Easy Question Type: Multiple Choice Package Title: Homework

Answer: True Title: Reading Question 1.02 Difficulty: Easy Section Reference 1: 1.1 Why Should I Study Information Systems? Learning Objective 1: LO 1.1 Identify the reasons why being an informed user of information systems is important in today’s world. Question type: Multiple-Choice Package Title: Reading Questions Chapter

Answer: True Title: Reading Question 10.02 Difficulty: Easy Section Reference 1: 10.1 Transaction Processing Systems Learning Objective 1: LO 10.1 Explain the purposes of transaction processing systems. Package Title: Reading Questions Chapter 10 Course Title: Rainer IS 45e Chapter Number: 10 Question type: Multiple-Choice

Answer: True Title: Homework Question 10.02 Learning Objective 1: LO 10.1 Explain the purposes of transaction processing systems. Section Reference 1: 10.1 Transaction Processing Systems Difficulty: Easy Question Type: Multiple Choice Answer: b Package Title: Homework Questions Course Title: IS 5e Chapter Number: 10

Answer: True Section reference 1: Transaction Processing Systems Difficulty: Easy Answer: True Section reference 1: Transaction Processing Systems Difficulty: Easy Answer: False Section reference 1: Functional Area Information Systems Difficulty: Medium Answer: False Section reference 1: Functional Area Information Systems Difficulty: Easy Answer: True Section reference 1: Functional

Testbank Questions Rainer Intro 5e Chapter 11 Customer Relationship Management and Supply Chain Management Question Type: True/False 1. Over time, the customer relationship with vendors has become more personal. 2. Today, customers are becoming increasingly powerful. Answer: True Section Reference 1: Defining Customer

Answer: b Package Title: Reading Questions Chapter 11 Course Title: Rainer IIS 5e Chapter Number: 11 Question type: Multiple-Choice 1) Methods that organizations use to interact with their customers are called: a) point of presence b) the CRM point c) market entry point

Answer: True Title: Practice Question 11.02 Learning Objective 1: LO 11.1 Identify the primary functions of both customer relationship management (CRM) and collaborative CRM. Section Reference 1: 11.1 Defining Customer Relationship Management Difficulty: Easy Answer: False Title: Practice Question 11.03 Learning Objective 1: LO 11.1 Identify the primary

C. material flows D. information flows E. financial flows 72. _____ involve money transfers, payments, credit card information and authorization, payment schedules, e-payments, and credit-related data. A. Reverse flows B. Reverse logistics C. Material flows D. Information flows E. Financial flows Answer: E Section Reference 1:

Answer: c Title: Reading Question 12.02 Difficulty: Easy Section Reference 1: 12.1 Managers and Decision Making Learning Objective 1: LO 12.1 Explain different ways in which IT supports decision making. Package Title: Reading Questions Chapter 12 Course Title: Rainer IIS 5e Chapter Number: 12 Question type:

Answer: d Title: Homework Question 12.02 Learning Objective 1: LO 12.1 Explain different ways in which IT supports decision making. Section Reference 1: 12.1 Managers and Decision Making Difficulty: Easy Package Title: Homework Questions Course Title: IS 5e Chapter Number: 12 Question Type:

Answer: True Section reference 1: Managers and Decision Making Difficulty: Easy Learning Objective 1: LO 12.1 Explain different ways in which IT supports decision making. Answer: True Section reference 1: Managers and Decision Making Difficulty: Easy Learning Objective 1: LO 12.1 Explain different ways in which IT supports decision making.

Answer: a Title: Homework Question 13.02 Learning Objective 1: LO 13.1 Discuss the different cost/benefit analyses that companies must take into account when formulating an IT strategic plan. Section Reference 1: 13.1 Planning for and Justifying IT Applications Difficulty: Easy Package Title: Homework Questions Course Title: IS 5e

Answer: False Title: Reading Question 13.02 Difficulty: Easy Section Reference 1: 13.1 Planning for and Justifying IT Applications Learning Objective 1: LO 13.1 Discuss the different cost/benefit analyses that companies must take into account when formulating an IT strategic plan.. Package Title: Reading Questions Chapter 13 Course Title: Rainer

Answer: False Section reference 1: Planning for and Justifying IT Applications Difficulty: Easy Answer: False Section reference 1: Planning for and Justifying IT Applications Difficulty: Medium Answer: True Section reference 1: Planning for and Justifying IT Applications Difficulty: Easy Answer: False Section reference 1:

Package Title: Assessment Questions Course Title: Intro IS 5e Chapter Number: 2 Question Type: True/False 1. A business process has inputs and outputs 2. The activities of a business process can be measured Answer: True Section reference 1: Business

Answer: False Title: Reading Question TG4.02 Difficulty: Easy Section Reference 1: TG4.1 Introduction to Intelligent Systems Learning Objective 1: LO TG4.1 Differentiate between artificial intelligence and human intelligence. Question type: True-False Package Title: Reading Questions Tech Guide 4 Course Title: Rainer IIS 5e Chapter Number: Tech

Answer: b Title: Reading Question TG3.02 Learning Objective 1: LO TG3.1 Describe the evolution of IT infrastructure. Section Reference 1: TG 3.1 Introduction Difficulty: Easy Question Type: True/False Answer: False Title: Reading Question TG3.03 Learning Objective 1: LO TG3.2 Describe the key characteristics and

68. The Bodymetrics body scanner is best characterized as an example of: A. mass production. B. customer focus. C. real-time customer input. D. mass customization. E. continuous improvement. Answer: D Section Reference 1: Business Pressures, Organizational Responses, and IT Support Difficulty: Medium Learning Objective 1: LO

Answer: True Title: Reading Question TG1.02 Difficulty: Easy Section Reference 1: TG1.1 Introduction Learning Objective 1: LO TG1.1 Analyze the major hardware issues that affect information workers in today's business environment. Question type: Multiple-Choice Package Title: Reading Questions Tech Guide 1 Course Title: Rainer IS 5e

Answer: b Title: Homework Question 2.02 Learning Objective 1: LO 2.1 Understand the concept of business processes, and provide examples of business processes in the functional areas of an organization. Section Reference 1: 2.1 Business Processes Difficulty: Easy Question Type: Multiple Selection Package Title: Homework Questions

Answer: f Title: Reading Question 2.02 Difficulty: Medium Section Reference 1: 2.1 Business Processes Package Title: Reading Questions Chapter 2 Course Title: Rainer IIS 4e Chapter Number: 2 Question type: True-False 1) “Business Process” is defined as an ongoing collection of related activities

Answer: False Title: Homework Question TG1.02 Learning Objective 1: LO TG1.1 Analyze the major hardware issues that affect information workers in today’s business environment. Section Reference 1: TG 1.1 Introduction Difficulty: Easy Answer: True Title: Homework Question TG1.03 Learning Objective 1: LO TG1.1 Analyze the major hardware

Answer: True Title: Reading Question 3.02 Difficulty: Easy Section Reference 1: 3.1 Ethical Issues Learning Objective 1: LO 3.1 Define ethics, list and describe the three fundamental tenets of ethics, and describe the four categories of ethical issues related to information technology. Question type: Multiple-Choice Package

Answer: True Section reference 1: Ethical Issues Difficulty: Easy LO 3.1 Define ethics, list and describe the three fundamental tenets of ethics, and describe the four categories of ethical issues related to information technology. Answer: False Section reference 1: Ethical Issues Difficulty: Easy LO 3.1 Define ethics, list and describe

Answer: True Title: Homework Question TG3.02 Learning Objective 1: LO TG3.1 Describe the evolution of IT infrastructure. Section Reference 1: TG 3.1 Introduction Difficulty: Easy Question Type: Multiple Choice Answer: a Title: Homework Question TG3.03 Learning Objective 1: LO TG3.2 Describe the key characteristics

Answer: False Title: Homework Question TG4.02 Learning Objective 1: LO TG4.1 Differentiate between artificial intelligence and human intelligence. Section Reference 1: TG 4.1 Introduction to Intelligent Systems Difficulty: Easy Answer: False Title: Homework Question TG4.03 Learning Objective 1: LO TG4.1 Differentiate between artificial intelligence and human intelligence.

Answer: b Title: Homework Question 3.02 Learning Objective 1: LO 3.1 Define ethics, list and describe the three fundamental tenets of ethics, and describe the four categories of ethical issues related to information technology. Section Reference 1: 3.1 Ethical Issues Difficulty: Medium Question Type: True/False Answer:

Answer: False Title: Homework Question TG2.02 Learning Objective 1: LO TG2.1 Compare and contrast systems software and application software, and explain how information workers utilize both types of software in the modern business environment. Section Reference 1: TG 2.1 Introduction to Software Difficulty: Easy Question

Answer: False Title: Homework Question TG5.02 Learning Objective 1: LO TG5.1 Explain why it is critical that you protect your information assets. Section Reference 1: TG 5.1 Introduction Difficulty: Easy Question Type: Multiple Choice Answer: d Title: Homework Question TG5.03 Learning Objective 1: LO TG5.2

Answer: a Title: Homework Question 4.02 Difficulty: Hard Learning Objective 1: LO 4.1 Identify the five factors that contribute to the increasing vulnerability of information resources, providing an example for each. Section Reference 1: Introduction to Information Security Question Type: Multiple Choice Package Title: Homework Questions

Package Title: Testbank Questions Course Title: IS 5e Chapter Number: 4 Question Type: True/False 1) Having one backup of your business data is sufficient for security purposes. 2) The security of each computer on the Internet is independent of the security

b) Risk analysis c) Risk mitigation d) Risk acceptance e) Risk transference 49) Which of the following statements is false? a) Credit card companies usually block stolen credit cards rather than prosecute. b) People tend to shortcut security procedures because the procedures are inconvenient. c) It

Answer: False Title: Reading Question 4.02 Difficulty: Easy Section Reference 1: Introduction to Information Security Learning Objective 1: LO 4.1 Identify the five factors that contribute to the increasing vulnerability of information resources, providing an example for each. Package Title: Reading Questions Chapter 4 Course Title: Rainer IIS

13 55. In a relational database, every row represents a(n) _____. A. file B. record C. attribute D. primary key E. secondary key Answer: B Section reference 1: Database Management Systems Difficulty: Easy Learning Objective 1: LO 5.4 Discuss the advantages and disadvantages of relational databases.

Package Title: Testbank Questions Course Title: IS 5e Chapter Number: 5 Question Type: True-False 1. It is easy to manage all the data coming into an organization. Answer: False Section reference 1: Managing Data Difficulty: Easy Learning Objective 1: LO 5.1 Discuss ways

Answer: b Title: Reading Question 5.02 Difficulty: Medium Section Reference 1: Managing Data Learning Objective 1: LO 5.1 Discuss ways that common challenges in managing data can be addressed using data governance. Package Title: Reading Questions Chapter 5 Course Title: Rainer IIS 5e Chapter Number: 5

Answer: b Title: Homework Question 5.02 Learning Objective 1: LO 5.1 Discuss ways that common challenges in managing data can be addressed using data governance. Section Reference 1: Managing Data Difficulty: Medium Question Type: Multiple Choice Answer: c Package Title: Homework Questions Course Title:

Answer: True Title: Homework Question 6.02 Learning Objective 1: LO 6.1 Compare and contrast the two major types of networks.Section Reference 1: 6.1 What Is a Computer Network? Difficulty: Easy Question Type: Multiple Selection Answer: a and c Title: Homework Question 6.03 Learning Objective 1: LO

C. Packet switching D. Torrents E. Swarming 65. The _____ is a global wide-area network that connects approximately 1 million organizational computer networks. A. Ethernet B. Extranet C. Internet D. Intranet E. World Wide Web Answer: C Section reference 1: The Internet and World

Answer: False Title: Reading Question 6.02 Difficulty: Easy Section Reference 1: 6.1 What Is a Computer Network? Learning Objective 1: LO 6.1 Compare and contrast the two major types of networks. Question type: Multiple-Choice Package Title: Reading Questions Chapter 6 Course Title: Rainer IIS 5e Chapter Number:

Package Title: Testbank Questions Course Title: Intro to IS 5e Chapter Number: 6 Question Type: True/False 1. A local area network connects two or more communicating devices in a limited geographical area. 2. Network interface cards are special adapters

Answer: True Section reference 1: Overview of E-Business and E-Commerce Difficulty: Easy Learning Objective 1: LO 7.1 Describe the six common types of electronic commerce. Answer: False Section reference 1: Overview of E-Business and E-Commerce Difficulty: Easy Learning Objective 1: LO 7.1 Describe the six common

Answer: e Title: Reading Question 7.02 Difficulty: Easy Package Title: Reading Questions Chapter 7 Course Title: Rainer IS 5e Chapter Number: 7 Question type: Multiple-Choice 1) Electronic business includes which of the following? a) buying and selling b) servicing customers c) collaborating

Answer: e Title: Homework Question 7.02 Learning Objective 1: LO 7.1 Describe the six common types of electronic commerce. Section Reference 1: 7.1 Overview of E-Business and E-Commerce Difficulty: Easy Question Type: True/False Answer: False Title: Homework Question 7.03 Learning Objective 1:

51. Which of the following is not a mobile application in financial services? A. Transaction processing systems B. Mobile banking C. Wireless electronic payment systems D. Micropayments E. Wireless wallets Answer: A Section reference 1: Mobile Computing and Mobile Commerce Difficulty: Medium Learning

Answer: True Title: Homework Question 8.02 Learning Objective 1: LO 8.1 Identify advantages and disadvantages of each of the four main types of wireless transmission media. Section Reference 1: 8.1 Wireless Technologies Difficulty: Easy Question Type: Multiple Choice Package Title: Homework Questions Course Title:

Answer: a Package Title: Reading Questions Chapter 8 Course Title: Rainer IS 5e Chapter Number: 8 Question type: Multiple-Choice 1) _____ is the standard that enables wireless devices to access Web-based information and services. a) TCP/IP b) Ethernet c) World Wide Web d)

Package Title: Testbank Questions Course Title: IS 5e Chapter Number: 8 Question Type: True/False 1. Wireless computing does not really affect productivity. 2. Wireless is a term used to describe telecommunications in which electromagnetic waves carry the signal between communicating devices.

Answer: a Title: Reading Question 9.02 Learning Objective 1: LO 9.1 Describe six Web 2.0 tools and the two major types of Web 2.0 sites. Section Reference 1: 9.1 Web 2.0 Difficulty: Easy Package Title: Reading Questions Course Title: Rainer IS 5e Chapter Number: 9

Package Title: Testbank Questions Course Title: Chapter Number: 9 Question Type: True/False 1) Web. 2.0 is a loose collection of information technologies and applications. Answer: True Title: Testbank Question 9.01 Learning Objective 1: LO 9.1: Describe six Web 2.0 tools and the

- 14 - b) Going to Amazon.com to buy a book c) Shopping communities and clubs d) Social marketplaces e) Peer-to-peer shopping models 49) Groupon is an example of ________________ a) Shopping communities and clubs b) Social marketplace c) Group shopping d) Peer-to-peer shopping