Package Title: Assessment Questions
Course Title: IS 5e
Chapter Number: 1
Question Type: True/False
1. An information system collects, processes, stores, analyzes, and disseminates
information for a specific purpose using a computer.
2. Information technology refers to computer-based tools used to support the needs of
an organization
3. IT is enabling more and more people to communicate, collaborate, and compete,
thereby leveling the digital playing field.
4. You do not have to work in the IT department to benefit from learning about IT
5. An informed user of IT can enhance his or her organization’s competitive position.
6. Managing the IS function within an organization is the exclusive responsibility of the
IS department
7. A systems analyst focuses on designing specifications for new technology.
8. An auditing manager focuses on the ethical and legal use of information systems.
9. End-user computer refers to a group of end users working together to manage their
interactions with a computer.
10. Information technology and information systems are the same thing.
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11. In general, informed users tend to get more value from whatever technologies they
use.
12. A combination of your high school grades, application essays, letters of
recommendation, and Scholastic Aptitude Test (SAT) scores would be considered
information.
13. A university registrar who uses her experience with university admissions along with
your high school grades, application essays, letters of recommendation, and Scholastic
Aptitude Test (SAT) scores, would be applying her knowledge in your application
process.
14. A list of football scores with the names of the teams that played the games would be
considered information.
15. Information technology deals with the planning, development, management, and use
of management information tools to help people perform all the tasks related to
information processing and management.
16. A student’s decision to drop one course and add another would be considered a
transaction to the university’s information system but not to its accounting system.
17. An ERP system is an interorganizational information system.
18. An organization’s supply chain starts at the supplier and ends at the customer.
19. E-commerce systems are a type of interorganizational information systems.
20. An organization’s IT platform consists of the IT components and IT services.
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21. IT personnel use the IT infrastructure to develop information systems.
22. Information is data that have been organized to provide value.
23. Knowledge is data that have been organized to convey accumulated learning.
24. Digital dashboards are special information systems that that support all managers of
the organization.
Question Type: Multiple Choice
25 . Which of the following is not a benefit of being an informed user of IT?
A. Understanding what is “behind” applications you use in your organization.
B. Providing input to enhance your organization’s applications
C. Helping to select new applications
D. Keeping abreast of new technologies
E. Working in the IT side of the organization.
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26. The title of the executive who is in charge of the people who design and build
information systems, the people who use those systems, and the people responsible for
managing those systems is the
A. CEO
B. CFO
C. CIO
D. CIS
E. CIT
27. What does a systems analyst do?
A. Manages an IS service
B. Writes computer code.
C. Interfaces between end users and programmers
D. Forecasts technology trends
E. Creates Web sites and pages
28. Which of the following statements concerning the management of information
resources is not true?
A. They have an enormous strategic value within an organization and therefore are
relied on.
B. Information systems are expensive to acquire, operate, and maintain.
C. Computers are decentralized throughout the organization, which makes it harder to
manage.
D. Managing mainframes has become more difficult.
E. Managing information resources is divided between the MIS department and end
users.
29. Which of the following is the correct hierarchy from the lowest level to the highest
level?
A. knowledge, information, data
B. information, data, knowledge
C. data, information, knowledge
D. data, information, experience
E. information, experience, wisdom
30. _____ conveys understanding, accumulated learning, and expertise as they apply to
a current problem.
A. Data
B. Information
C. Knowledge
D. Experience
E. Wisdom
31. _____ is (are) data that have been organized to have meaning and value to a
recipient.
A. Insights
B. Information
C. Knowledge
D. Experience
E. Wisdom
32. The list of all your purchases from Amazon (books bought, price paid, dates) is
defined as ___________.
A. data
B. information
C. knowledge
D. experience
E. wisdom
33. If Amazon uses a list of all your purchases (books bought, price paid, dates) to
recommend other books to you, then it is applying its _____.
A. data
B. information
C. knowledge
D. experience
E. wisdom
34. A listing of all courses offered at your university would be considered _____,
whereas a listing of all courses required in your major would be considered _____.
A. information, data
B. knowledge, information
C. information, knowledge
D. data, information
E. data, knowledge
35. You are registering for the next semester at your university. You take into account
your major, the courses you need, the prerequisites for each course, the times you take
each course, and the professors teaching each section, as well as your work schedule.
ansYou are using _____ to select your class schedule.
A. information
B. knowledge
C. experience
D. wisdom
E. data
36. A purchase of books in the college bookstore is ___________. The report at the end
of the day showing sales totals for the day is ____________.
A. information, knowledge
B. information, data
C. data, information
D. data, database
E. data item, business intelligence
37. An organization’s information technology architecture:
A. provides a guide for current operations.
B. provides a blueprint for future directions.
C. integrates the information requirements of the organization and all users.
D. is analogous to the architecture of a house.
E. all of the above
38. An organization’s IT components include all of the following except:
A. a network.
B. programs
C. procedures
D. a database
E. monitors
39. A(n) _____________ is a computer program designed to support a specific task or
business process.
A. Interface
B. Application
C. Functional area
D. Network
E. Database
40. _____ is/are the computer hardware, software, and communications technologies
that are used by IT personnel to produce IT services.
A. IT components
B. IT services
C. Information technology
D. An information system
E. A computer-based information system
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41. An organization’s _____ consists of the physical facilities, IT components, IT
services, and IT management that will support the entire organization.
A. information technology architecture
B. information technology infrastructure
C. information technology
D. information system
E. computer-based information system
42. IT personnel use _____ to produce _____.
A. IT components, IT services
B. computer-based information systems, IT architecture
C. IT infrastructure, IT architecture
D. IT infrastructure, IT platform
E. IT components, IT architecture
43. The IT infrastructure is comprised of _______ and ________.
A. IT components, IT personnel
B. IT components, IT services
C. IT services, IT personnel
D. IT personnel, computer-based information systems
E. Computer-based information systems, IT personnel
44. Which of the following statements is false?
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A. An application is a computer program designed to support a specific business
process.
B. Each functional area within an organization has only one application.
C. A functional area information system is the same as a departmental information
system.
D. A functional area information system can obtain data from other functional area
information systems.
E. App, application, and application program all mean the same thing.
45. Enterprise resource planning systems
A. were designed to process transactions faster.
B. evolved because newer technologies made older systems obsolete.
C. use a common database for all functional areas.
D. are utilized to conduct site analyses.
E. All the above statements are true.
46. Knowledge workers
A. handle day-to-day operations within an organization.
B. make tactical decisions.
C. advise middle managers
D. make routine decisions.
E. are generalists
47. Office automation systems
A. support only the clerical staff.
B. are comprised of software that is used to develop documents and spreadsheets
C. include report generators.
D. are a type of interorganizational system.
E. are usually developed in-house.
48. ___________ include B2B and B2C.
A. Enterprise resource planning systems
B. Computer-based information systems
C. Functional area information systems
D. Interorganizational information systems
49. Which of the following statements is false?
A. IT ultimately decreases the number of managers and experts.
B. IT makes managers more productive.
C. IT increases the number of employees who can report to a single manager.
D. IT reduces stress by giving managers more time to make decisions.
E. IT decreases the number of promotional opportunities.
50. Which of the following statements about the potential impact of IT on non–
managerial workers is true?
A. IT will create more jobs than it eliminates.
B. Employees will feel a higher degree of loyalty towards their company.
C. IT could cause employees to experience a loss of identity.
D. The flexibility of IT can minimize stress on the job.
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51. Which of the following statements about your future role as a manager is false?
A. The people I manage will likely be dispersed geographically.
B. The size of my team will likely be smaller than teams of today.
C. There will be less emphasis on office politics.
D. Many of my decisions will be “real time”.
E. I will need IT tools to handle the data I utilize to make decisions.
52. Which of the following statements about IT’s role in society is false?
A. IT has created employee flexibility.
B. Robots can do many routine tasks.
C. Robots can handle unfamiliar situations.
D. IT can be used to help doctors diagnose diseases.
E. Telepresence robots can act as the eyes and ears of a business manager.
53. Development in software technologies result in
A. Increased competition from established industry rivals
B. Increased competition from new entrants into the industry
C. Increased competition from new entrants offering substitute products or services
D. A and B only
E. A, B and C
54. Refer to IT’s About Business Section Reference 1: 1.1 – Warby Parker : Which of
the following statements is false?
A. Warby Parker is using IT to provide better customer experience
B. Warby Parker is using IT to reduce it’s cost to increase profit margins
C. Warby Parker’s innovative IT based business model can be easily replicated
55. Refer to IT’s About Business Section Reference 1: 1.2 – Internet Registry Enhances
Island Nation’s Economy,
Which of the following statements is true about the ways Tokelau has benefited by giving
the use the its top level country domain .tk to Freedom Registry
A. Freedom Registry sells the .tk domain name at a cost and pays Tokelau a portion of
its earnings
B. Freedom Registry earns revenue from advertising on expired websites that is shared
with Tokelau
56. Refer to IT’s About Business 1.3 – Different Types of Robots
______________ enable an individual to maintain a consistent connection
with co-workers, customers, or clients.
A. Drones
B. Telepresence Robots
C. Autonomous Cars
D. Remote Sensors
57. Refer to Closing Case: Baxter: Coming to Work Right Next to You
Modern industrial robots must be suited to the following situations:
A. They can be used in the same production line as human workers
B. They can easily be modified to learn new tasks
C. They should be low cost and easy to install
D. A and C only
E. All of the above
58. Differentiate between information systems and information technology.
59 . Differentiate among data, information, and knowledge.
60 . Differentiate between information technology and information technology
infrastructure.
61. Discuss why information systems and information technologies are integral to your
lives.
62. Discuss three ways in which information technology can impact managers.
63. Discuss three ways in which information technology can impact non-managerial
workers.
64. Explain how information technology impacts individuals, organizations, and the
world. Support your answer with concrete examples.
65. Discuss three positive and three negative societal effects of the increased use of
information technology.
66 Define the terms data, information, and knowledge, and provide examples of each
one.
Question Type: Multiple Choice
67. You have just been hired by the largest manufacturer in your area to join their
management trainee program. You enjoyed your “computer course” in college and hope
that you’ll be able to put that knowledge to good use. Which of the following might you
expect to do during the management training program?
A. Code a new application
B. Recommend new technologies that might impact the organization
C. Design a new application
D. Become familiar with tools to support using data for decision making
E. Work 9-5 in your office.
68. As a manager in your company, you expect to retrieve ______ from operational
systems and present it as _________ to your boss, who will react based on his
____________.
A. knowledge, information, data
B. information, data, knowledge
C. data, information, knowledge
D. data, information, experience
E. information, experience, wisdom
69. In your new position, you are told that you will be working with a business analyst.
What would you expect this work to entail?
A. Review computer code.
B. Explain the business process
C. Test programs
D. Identify new technology that might benefit the organization
E. Create Web sites and pages