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C. Packet switching
D. Torrents
E. Swarming
65. The _____ is a global wide-area network that connects approximately 1 million
organizational computer networks.
A. Ethernet
B. Extranet
C. Internet
D. Intranet
E. World Wide Web
66. A(n) _____ is a network designed to serve the internal informational needs of a single
organization.
A. Global network
B. Extranet
C. Internet
D. Intranet
E. World Wide Web
67. A(n) _____ connects parts of the intranets of different organizations and allows secure
communications among business partners.
A. Global network
B. Extranet
C. Internet
D. Intranet
E. World Wide Web
68. Internet service providers connect to one another through _____.
A. Internet connection points
B. Common carrier connection points
C. Network access points
D. Network connection points
E. An extranet
69. _____ are Internet access points that are located in public places, such as libraries and
airports.
A. Clients
B. Servers
C. Internet access computers
D. Network computer
E. Internet kiosks
70. Each site on the Internet gets an assigned address, which is a(n) _____.
A. TCP address
B. IP address
C. URL address
D. ISO/OSI identifier
E. World Wide Web address
71. Consider this domain name, www.business.gsu.edu. The “edu” is the _______.
A. Top-level domain
B. URL
C. Web site locator
D. Name of the computer
E. Address of the Webmaster
72. Consider this domain name, www.business.gsu.edu. The “gsu” is the __________.
A. Top-level domain
B. Name of the organization
C. URL
D. Name of the specific computer
E. Address of the Webmaster
73. Consider this domain name, www.business.gsu.edu. The “business” is the ________.
A. Top-level domain
B. Name of the organization
C. URL
D. Name of the specific computer
E. Address of the Webmaster
74. Applications offered by the Internet2 include which of the following?
A. remote diagnosis
B. digital libraries
C. distance education
D. virtual laboratories
E. all of the above
75. Networks enable which of the following applications?
A. Discovery
B. Communications
C. Collaboration
D. Web services
E. All of the above
76. Which of the following are advantages of computer networks?
A. They enable organizations to be more flexible.
B. They enable companies to share hardware, computer applications, and data.
C. They enable geographically dispersed employees to work together.
D. They provide a critical link between businesses and their customers.
E. All of the above
77. Which network application(s) enable(s) users to access information located in databases all
over the world?
A. Discovery
B. Communications
C. Collaboration
D. Web services
E. None of the above
78. Which of the following statements about publication of material in foreign languages is not
correct?
A. It is a competitive necessity.
B. It must be accurate.
C. It is expensive.
D. Content must be localized to the needs of people in local markets.
E. It is not yet a major consideration for most companies.
79. _____ portals offer content for diverse communities and are intended for broad audiences.
A. Industrywide
B. Personal
C. Affinity
D. Corporate
E. Commercial
80. _____ portals support communities such as hobby groups or political parties.
A. Industrywide
B. Personal
C. Affinity
D. Corporate
E. Commercial
81. _____ portals coordinate content within relatively narrow organizational and partners’
communities.
A. Publishing
B. Personal
C. Affinity
D. Corporate
E. Commercial
82. Many organizations have implemented corporate portals for which of the following reasons?
A. To cut costs
B. To free up time for busy managers
C. To improve profitability
D. To offer customers self-service opportunities
E. All of the above
83. Portals are an example of which network application?
A. Discovery
B. Collaboration
C. Communications
D. Web services
E. None of the above
84. With _____, every call opens up a dedicated circuit for the duration of the call.
A. Voice over IP
B. Plain old telephone service
C. Chat rooms
D. Teleconference
E. Internet relay chat
85. With _____, phone calls are treated as just another kind of data.
A. Voice over IP
B. Plain old telephone service
C. Chat rooms
D. Teleconference
E. Internet relay chat
86. Skype is an example of _______.
A. Teleconference
B. Telepresence
C. Plain old telephone service
D. Voice over IP
E. Videoconference
87. Workflow, groupware, and telepresence systems are examples of which network
application?
A. Discovery
B. Communications
C. Collaboration
D. Web services
E. None of the above
88. The newest type of videoconferencing technology is ________.
A. Teleconferencing
B. Telepresence
C. Work group analysis software
D. Workflow software
E. Groupware
89. In a _____ system, participants are able to seamlessly and electronically share data, voice,
images, graphics, and animation.
A. Teleconference
B. Group decision support
C. Telepresence
D. Telephone conference call
E. Crowdsourcing
90. The benefits of e-learning include which of the following?
A. Increased content retention
B. Current, high-quality content
C. Consistency
D. Flexibility
E. All of the above
91. Which of the following is not a disadvantage of telecommuting for employees?
A. Fewer opportunities for housebound people
B. Possible loss of fringe benefits
C. Lower pay (in some cases)
D. No workplace visibility
E. Slower promotions
92. Refer to Opening Case – The Network Neutrality Wars: Which of the following is not a
challenge for achieving net neutrality?
A. The amount of video traffic on the Internet is increasing.
B. Under current models, the investment required to meet future demand exceeds projected
revenue growth.
C. Net neutrality might hinder U.S. competitiveness.
D. Network providers could censor certain content by slowing down or blocking access.
E. Telecommunications and cable companies are in favor of net neutrality.
93. Refer to IT’s About Business 6.2: A New Search Engine. Which of the following statements
is true about the Summly search engine
A. Summly is faster than search engines like Yahoo and Google
B. Summly’s results are actually manually handpicked by D’Aloisio’s employees
C. Summly uses indexing technology to generate superior answers than Google
D. Summly uses AI tools like genetic algorithms to generate search results
E. All of the above are true
94. Refer to IT’s About Business 6.3: Marriott’s Corporate Portal: Marriott’s BrandWorks portal
has the following features
A. Knowledge sharing
B. Resource sharing
C. Collaboration
D. Video Conferencing
E. All of the above
95. Refer to IT’s About Business 6.4: Massive Open Online Courses. Which of the following
statements are true about MOOCs
A. Anyone can start a MOOC
B. Anyone can enroll in MOOCs for credit
C. Students have to be enrolled in the university to get credit for MOOCs
D. Students have to be physically present on campus to enroll in MOOCs
E. All of the above are true
Short Answer Questions
96.. Differentiate between analog signals and digital signals.
97. Describe the various communications processors.
98. Differentiate among twisted-pair wire, coaxial cable, and fiber-optic cable.
99. Explain what network protocols are and why they are important.
100. Describe the three basic types of peer-to-peer processing.
101. Describe the benefits of networks to organizations.
102. Describe the four network applications.
103. Describe the various types of portals.
104. What are the benefits and limitations of telecommuting? For individuals? For
organizations?
Essay Questions
105. What does the following statement mean: “Without networks, the computer on your desk
would be merely another productivity tool, just like the typewriter once was”?
106. Differentiate among local area networks, wide-area networks, and value-added networks.
107. Describe the functions of the TCP/IP protocol.
108. Differentiate between client/server computing and peer-to-peer processing.
109. What are the implications of telepresence systems? Include in your answer the uncertain
safety in many parts of the world.
110. Discuss the advantages of voice over IP for organizations.
111. Gal runs a music store. He has a desktop computer in the back room that acts as a server.
He has a point-of-sale terminal that connects to the desktop. He also has a notebook (using in-
store wireless access to the Internet) that can be carried around the store to look up current
items in stock, or to search for items from one of his suppliers for special orders. Which type of
network does Gal have?
A. Client-server
B. Mainframe-based
C. LAN
D. WAN
E. Peer-to-peer
112. Gal runs a music store. He has a desktop computer in the back room that acts as a server.
He has a point-of-sale terminal that connects to the desktop. He also has a notebook (using in-
store wireless access to the Internet) that can be carried around the store to look up current
items in stock, or to search for items from one of his suppliers for special orders. Which type of
media does he likely use to connect the point-of-sale terminal to the desktop?
A. Twisted-pair wire
B. Coaxial cable
C. Fiber-optic cable
D. Cellular radio
E. Copper cable
113. Gal runs a music store. He has a desktop computer in the back room that acts as a server.
He has a point-of-sale terminal that connects to the desktop. He also has a notebook (using in-
store wireless access to the Internet) that can be carried around the store to look up current
items in stock, or to search for items from one of his suppliers for special orders. Which of the
following statements is true?
A. Gal must have a Web site in order to use his notebook.
B. The notebook is on the same network as the point-of-sale terminal.
C. Gal must have an ISP in order to access the Internet from his notebook.
D. The notebook will work only when the desktop computer is turned on.
E. All of the above are true.
114. Gal runs a music store. He has a desktop computer in the back room that acts as a server.
He has a point-of-sale terminal that connects to the desktop. He also has a notebook (using in-
store wireless access to the Internet) that can be carried around the store to look up current
items in stock, or to search for items from one of his suppliers for special orders. Which type of
network application is being used when a salesperson is looking up items in stock?
A. Discovery
B. Communications
C. Collaboration
D. Web services
E. None of the above
115. Gal runs a music store. He has a desktop computer in the back room that acts as a server.
He has a point-of-sale terminal that connects to the desktop. He also has a notebook (using in-
store wireless access to the Internet) that can be carried around the store to look up current
items in stock, or to search for items from one of his suppliers for special orders. The Web site
for the store is www.GalsTunes.net. Which of the following is true?
A. Gal must be hosting his Web site on his own desktop computer based on its URL.
B. The point-of-sale terminal cannot connect to the Internet.
C. Gal must not be selling on his Web site because the top-level domain is “net” and not “com.”
D. The desktop computer must also be able to connect to the Internet in order for the notebook
to access data from it.
E. All of the above are true.
