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73. The most important benefit of knowledge management systems is:
A. They improve customer service.
B. They make best practices available to employees.
C. They enable the organization to retain scarce knowledge when employees retire.
D. They improve employee morale.
E. They make product development more efficient.
74. Refer to IT’s About Business 5.3: Database Solution for the German Aerospace Center: The
challenges associated with data collection from satellites include the following except:
A. Capturing data in real time
B. Storing data at the satellite
C. Transferring data from the satellite to central databases
D. Storing current and past data collected from the satellites
E. Processing data to compare current and past information to predict future events
75. Refer to IT’s About Business 5.4: Hospital Improves Patient Care with Data Warehouse: A
single source of all patient data, accessible to multiple hospitals will have the following benefit
A. aid in medical research
B. reduce duplicate tests
C. eliminate the need for patients to do their own record keeping
D. faster transfer of high-volume image data across different locations
E. all of the above
76. Refer to Closing Case – Can Organizations Have Too Much Data? The primary reason why
organizations would want to maintain multiple copies of the same data are the regulations and
laws.