5) Expert systems are very useful in unstructured decision-making environments.
6) IBM’s Watson technology is a better and faster version of search engines such as Yahoo! and Google.
7) Which of the following statements about neural networks is incorrect?
a) Neural networks are adept at recognizing subtle, hidden, and newly emerging patterns within complex
data.
b) Neural networks are able to interpret incomplete inputs.
c) Neural networks can assist users in solving a wide range of problems.
d) Neural networks attempt to mimic human experts by applying expertise in a specific domain.
8) Neural networks are used to detect fraud in credit card transactions and insurance claims, to fight
crime, and to gauge customer satisfaction.