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Package Title: Reading Questions Chapter 13
Course Title: Rainer IIS 5e
Chapter Number: 13
Question type: Multiple-Choice
1) A typical IS operational plan contains which of the following elements?
a) mission of the IS function
b) summary of the information needs of the functional areas and of the entire organization
c) IS function's estimate of its goals
d) application portfolio
e) all of the above
2) The IT planning process begins with an analysis of the organization's IT infrastructure.
3) Evaluating the benefits of IT projects is more complex than evaluating their costs for which of
the following reasons?
a) benefits are harder to quantify
b) benefits are often intangible
c) IT can be used for several different purposes
d) probability of obtaining a return from an IT investment is based on the probability of
implementation success
e) all of the above
Question type: Multiple-Choice
4) The _____ is a set of long-range goals that describe the IT infrastructure and identify the
major IT initiatives needed to achieve the goals of the organization.
a) IT operational plan
b) application portfolio
c) IT strategic plan
d) user information requirements
e) IT mission
Question type: Multiple-Choice
5) The goals of the _____ are to link corporate strategy and IT strategy, approve the allocation of
resources for the MIS function, and establish performance measures for the MIS function and see
that they are met.
a) CEO
b) CIO
c) IT operational committee
d) IT steering committee
e) Board of Directors
6) An application service provider is a vendor who assembles the software needed by an
enterprise and packages the software with outsourced development, operations, maintenance, and
other services.
7) IT applications can be developed in which of the following ways?
a) build the system in-house
b) buy an application and install it
c) lease software from an application service provider
d) outsource it
e) all of the above
8) Which of the following are advantages of the buy option for acquiring IS applications?
a) many different types of off-the-shelf software are available
b) software can be tried out
c) saves time
d) company will know what it is getting
e) all of the above
9) Leasing can be attractive to small and medium-size organizations that cannot afford major
investments in software.
10) Advantages of Rapid Application Development include which of the following?
a) active involvement of users in the development process
b) faster development process
c) system better meets user needs
d) reduction in training costs
e) all of the above
11) The feasibility study addresses which of the following issues?
a) economic feasibility
b) technical feasibility
c) behavioral feasibility
d) all of the above
12) The _____ approach to systems development uses specialized tools to automate many of the
tasks in the systems development life cycle.
a) integrated computer-assisted software engineering
b) joint application design
c) rapid application development
d) prototyping
13) The main advantage of rapid application development is the active involvement of users in
the development process.
14) ____ feasibility determines if the hardware, software, and communications components can
be developed and/or acquired to solve the business problem.
a) Technical
b) Economic
c) Organizational
d) Behavioral
15) Computer-aided software engineering tools provide which of the following disadvantages?
a) produce initial systems that are more expensive to build and maintain
b) require more extensive and accurate definition of user requirements
c) difficult to customize
d) difficult to use with existing systems
e) all of the above
16) Computer-aided software engineering tools provide which of the following advantages?
a) can produce systems with longer effective operational lives
b) can produce systems that more closely meet user requirements
c) can speed up the development process
d) can produce systems that are more adaptable to changing business conditions
e) all of the above
17) In joint application design, systems analysts interview or directly observe potential users of
the new system individually to understand each user's needs.
18) The _____ approach to systems development defines an initial list of user requirements, then
develops the system in an iterative fashion.
a) integrated computer-assisted software engineering
b) joint application design
c) rapid application development
d) prototyping
e) systems development life cycle
