Understanding and Managing Diversity: Readings, Cases, and Exercises 6th Edition

INSTRUCTORS MANUAL UNDERSTANDING AND MANAGING DIVERSITY Readings, Cases, and Exercises Sixth Edition Carol P. Harvey Assumption College, Professor Emerita Suffolk University M. June Allard Assumption College Worcester

Matrix of Teaching Materials xix Copyright 2015 Pearson Education, Inc. xix Copyright 2015 Pearson Education, Inc. xix Copyright 2015 Pearson Education, Inc. PEDAGOGICAL FEATURES Readings Exercises Cases Diversity on the Web Writing Assignment Points of Law Global Notes Capstone Assignments Rubrics Best Practices V. Introduction to Managing Diversity: Ethical, Legal, Media and Marketing Issues X 40. Ethics

SECTION I UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITY 1. Diversity Today: Fact or Fiction? I 2 Copyright 2015 Pearson Education, Inc. I 2 Copyright 2015 Pearson Education, Inc. I 2 Copyright 2015 Pearson Education, Inc. DIVERSITY TODAY: FACT OR FICTION? Carol P. Harvey

3. Body Ritual Among the Nacirema I Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. 21 BODY RITUAL AMONG THE NACIREMA Horace Miner Instructors Notes M. June Allard Assumption College Worcester State University, Professor Emerita

6. Are You Privileged? I Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. 38 who perceive themselves to be privileged feel bad or guilty, but instead to have an open and honest dialogue about all the ways the privilege may or

SECTION II UNDERSTANDING THE PRIMARY DIMENSIONS OF DIVERSITY: RACE AND ETHNICITY 12. Being An Only: A Field Assignment II 2 Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. BEING AN ONLY: A

15. Immigration Patterns: The Transition Process ` II Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. 17 - If potential employees have specialized or hard-to-find skills, it may be very important not to lose these employees. - Being around employees who are proficient

SECTION III UNDERSTANDING THE PRIMARY DIMENSIONS OF DIVERSITY: AGE, GENDER, SEXUAL ORIENTATION, AND PHYSICAL AND MENTAL CHALLENGES 18. How Old Should You Be To Drive A Bus? III Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015

19. Generational Diversity in the Workplace III Copyright 2015 Pearson Education, Inc. 21 III Copyright 2015 Pearson Education, Inc. 21 III Copyright 2015 Pearson Education, Inc. 21 Diversity on the Web Because of the issues facing women in organizations today, many women are choosing to start

24. Is This Sexual Harassment? III - 41 Copyright 2015 Pearson Education, Inc. III - 41 Copyright 2015 Pearson Education, Inc. III - 41 Copyright 2015 Pearson Education, Inc. Since she has already responded positively to his invitations for drinks, he is probably assuming that she is

26. Professor on Wheels: A Case of Disability and Diversity III - Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. 55 therefore are not wheelchair accessible. Additionally, some classrooms may not be equipped with the technology he

SECTION IV UNDERSTANDING THE SECONDARY DIMENSIONS OF DIVERSITY: SOCIAL CLASS, RELIGION, APPEARANCE/ WEIGHT, LANGUAGE/COMMUNICATION AND MILITARY SERVICE 29. Does Social Class Make A Difference? IV - 2 Copyright 2015 Pearson Education, Inc. IV - 2 Copyright 2015 Pearson

32. Understanding Intercultural Communications IV - 21 Copyright 2015 Pearson Education, Inc. IV - 21 Copyright 2015 Pearson Education, Inc. IV - 21 Copyright 2015 Pearson Education, Inc. UNDERSTANDING INTERCULTURAL COMMUNICATIONS IN TODAYS GLOBAL ENVIRONMENT Gina Ruxton Brandeis University Carol P. Harvey Suffolk

35. Fighting for Equal Opportunity: Womens Changing Roles in the U.S. Military IV - 41 Copyright 2015 Pearson Education, Inc. IV - 41 Copyright 2015 Pearson Education, Inc. IV - 41 Copyright 2015 Pearson Education, Inc. Baldwin et al v Panetta et al and

36. Choosing the Board: Charting the Course with Competing Priorities IV - 59 Copyright 2015 Pearson Education, Inc. IV - 59 Copyright 2015 Pearson Education, Inc. IV - 59 Copyright 2015 Pearson Education, Inc. Potential Impact Chart Summary charts are very helpful when candidates or nominees are

SECTION V MANAGING DIVERSITY IN TERMS OF THE ETHICAL, LEGAL, MEDIA, AND MARKETING ISSUES 40. The Ethics of Workplace Diversity V- 2 Copyright 2015 Pearson Education, Inc. V- 2 Copyright 2015 Pearson Education, Inc. V- 2 Copyright 2015 Pearson Education, Inc. THE ETHICS OF

41. Ethics and Diversity Cases: Legal Applications in the Workplace V- 21 Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Removing Expensive Labor: Forced Retirement Cases 18 and 19 examine the practice of removing expensive labor costs from the payroll by

44. Exercises in Media Diversity V- 41 Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. EXERCISES IN MEDIA DIVERSITY M. June Allard Assumption College Worcester State University Professor Emerita Pedagogy These exercises are designed

45. New Business Opportunities: Changing Consumer Markets V- 54 Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Diversity on the Web In June 2010, The Coca-Cola Company launched a first-ever, fully-integrated marketing campaign created exclusively for U.S.

SECTION VI MANAGING ORGANIZATIONAL CHANGE AND DIVERSITY: CURRENT ISSUES 49. What Do Organizations Do to Manage Diversity? VI Copyright 2015 Pearson Education, Inc. 2 VI Copyright 2015 Pearson Education, Inc. 2 VI Copyright 2015 Pearson Education, Inc.

52. Diversity and Inclusion Awards: A Critical Examination VI - 21 Copyright 2015 Pearson Education, Inc. VI - 21 Copyright 2015 Pearson Education, Inc. VI - 21 Copyright 2015 Pearson Education, Inc. 1. The Minority Work Force 2. The Minority Consumer Force SECTION VIII. THE AWARDS IN

54. A Case of Harassment, Discrimination, or Bullying? VI - 36 Copyright 2015 Pearson Education, Inc. VI - 36 Copyright 2015 Pearson Education, Inc. VI - 36 Copyright 2015 Pearson Education, Inc. 2. The Expert Opinions The three expert opinions that follow indicate differences in perspectives about

SECTION VII CAPSTONE EXPERIENCES FOR UNDERSTANDING AND MANAGING DIVERSITY 57. Creating a Case to Better Understand and Manage Diversity VII - 2 Copyright 2015 Pearson Education, Inc. VII - 2 Copyright 2015 Pearson Education, Inc.

59. Evaluating Diversity Management: Conducting a Diversity Audit VII - 15 Copyright 2015 Pearson Education, Inc. VII - 15 Copyright 2015 Pearson Education, Inc. VII - 15 Copyright 2015 Pearson Education, Inc. EVALUATING DIVERSITY MANAGEMENT: CONDUCTING A DIVERSITY AUDIT Carol P. Harvey Assumption College Professor

SECTION VIII ADDITIONAL CASES From previous texts 61. The UBS Diversity Case Arlene O. DeWitt 62. Believability: A Case of Diversity in Law Enforcement Egidio A. Diodati 63 The U.S. Air Force Academy Case

62. Believability: A Case of Diversity in Law Enforcement Case Text VIII - 21 Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. As I told the local PDs watch commander the story, I could sense two things. First, he did not

63. The U.S. Air Force Academy: Culture & Diversity Issues - Instructor s Notes VIII - 41 Copyright 2015 Pearson Education, Inc. VIII - 41 Copyright 2015 Pearson Education, Inc. VIII - 41 Copyright 2015 Pearson Education, Inc. traditional institution and as such can produce dysfunctional blind spots as

65. The Buy Case: The Inclusion of People with Disabilities Case Text VIII - 61 Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. Copyright 2015 Pearson Education, Inc. INCLUDE The Disability EBN at Best Buy Founded in 2006, INCLUDEs mission is, to foster an inclusive work

66. Negotiations BWA Discovers the Indonesian Way Case Text VIII - 78 VIII - 78 VIII - 78 NEGOTIATIONS BWA DISCOVERS THE INDONESIAN WAY M.E. (Pete) Murphy Jared Campbell, a project manager for BWA, sat down at his desk and wondered where he should begin to fix

1 2016 by Pearson Education, Inc 2016 by Pearson Education, Inc 2016 by Pearson Education, Inc TEST BANK FOR UNDERSTANDING & MANAGING DIVERSITY 6TH EDITION Carol P. Harvey Note: Correct answers are indicated by * in the test bank. These questions pertain to the major readings, not to the cases