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978-0133548198 Section 0 Part 1
INSTRUCTOR’S MANUAL UNDERSTANDING AND MANAGING DIVERSITY Readings, Cases, and Exercises Sixth Edition Carol P. Harvey Assumption College, Professor Emerita Suffolk University M. June Allard Assumption College Worcester State University, Professor Emerita Table of Contents TABLE OF CONTENTS INTRODUCTION TO THE […]
978-0133548198 Section 0 Part 2
Matrix of Teaching Materials PEDAGOGICAL FEATURES Readings Exercises Cases Diversity on the Web Writing Assignment Points of Law Global Notes Capstone Assignments Rubrics Best Practices V. Introduction to Managing Diversity: Ethical, Legal, Media and Marketing Issues X 40. Ethics of […]
978-0133548198 Section I Part 1
SECTION I UNDERSTANDING INDIVIDUAL PERSPECTIVES OF DIVERSITY 1. Diversity Today: Fact or Fiction? DIVERSITY TODAY: FACT OR FICTION? Carol P. Harvey Suffolk University Assumption College, Professor Emerita Goals • To introduce students to current diversity issues and topics • To […]
978-0133548198 Section I Part 2
3. Body Ritual Among the Nacirema I – 21 BODY RITUAL AMONG THE NACIREMA Horace Miner Instructor’s Notes M. June Allard Assumption College Worcester State University, Professor Emerita Goals • To better understand the role that culture plays in the […]
978-0133548198 Section I Part 3
6. Are You Privileged? I – 38 who perceive themselves to be privileged feel bad or guilty, but instead to have an open and honest dialogue about all the ways the privilege may or may not impact us. We also […]
978-0133548198 Section II Part 1
SECTION II UNDERSTANDING THE PRIMARY DIMENSIONS OF DIVERSITY: RACE AND ETHNICITY 12. Being An Only: A Field Assignment II – 2 BEING AN ONLY: A FIELD ASSIGNMENT Carol P. Harvey Assumption College Goals • To provide students with the experience […]
978-0133548198 Section II Part 2
15. Immigration Patterns: The Transition Process ` II – 17 – If potential employees have specialized or hard-to-find skills, it may be very important not to lose these employees. – Being around employees who are proficient may speed up a […]
978-0133548198 Section III Part 1
SECTION III UNDERSTANDING THE PRIMARY DIMENSIONS OF DIVERSITY: AGE, GENDER, SEXUAL ORIENTATION, AND PHYSICAL AND MENTAL CHALLENGES 18. How Old Should You Be To Drive A Bus? III – 2 HOW OLD SHOULD YOU BE TO DRIVE A BUS? EXPLORING […]
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19. Generational Diversity in the Workplace Diversity on the Web Because of the issues facing women in organizations today, many women are choosing to start their own businesses. In 1972, women owned less than five percent of all U.S. businesses. […]
978-0133548198 Section III Part 3
24. Is This Sexual Harassment? Since she has already responded positively to his invitations for drinks, he is probably assuming that she is interested in pursuing a dating relationship and is taking the next step. Currently, there is no harassment […]
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26. Professor on Wheels: A Case of Disability and Diversity III – 55 therefore are not wheelchair accessible. Additionally, some classrooms may not be equipped with the technology he requires to teach his courses effectively. • Stern City may not […]
978-0133548198 Section IV Part 1
SECTION IV UNDERSTANDING THE SECONDARY DIMENSIONS OF DIVERSITY: SOCIAL CLASS, RELIGION, APPEARANCE/ WEIGHT, LANGUAGE/COMMUNICATION AND MILITARY SERVICE 29. Does Social Class Make A Difference? DOES SOCIAL CLASS MAKE A DIFFERENCE? Carol P. Harvey Assumption College Goals • To increase student […]
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32. Understanding Intercultural Communications UNDERSTANDING INTERCULTURAL COMMUNICATIONS IN TODAY’S GLOBAL ENVIRONMENT Gina Ruxton Brandeis University Carol P. Harvey Suffolk University Assumption College, Professor Emerita Goals • To understand the different communication models used by different cultures in the workplace today […]
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35. Fighting for Equal Opportunity: Women’s Changing Roles in the U.S. Military Baldwin et al v Panetta et al and Hegar et al v Panetta In May 2012, two female Army Reservists, Sergeant Major Jane P. Baldwin and Colonel Ellen […]
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36. Choosing the Board: Charting the Course with Competing Priorities Potential Impact Chart Summary charts are very helpful when candidates or nominees are compared on multiple criteria. The ratings in the summary chart below are predictions or expectations you make […]
978-0133548198 Section V Part 1
SECTION V MANAGING DIVERSITY IN TERMS OF THE ETHICAL, LEGAL, MEDIA, AND MARKETING ISSUES 40. The Ethics of Workplace Diversity THE ETHICS OF WORKPLACE DIVERSITY Jeanne McNett Northeastern University Assumption College, Professor Emerita Key Points • Ethics is a process. […]
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41. Ethics and Diversity Cases: Legal Applications in the Workplace V- 21 Removing Expensive Labor: Forced Retirement Cases 18 and 19 examine the practice of removing expensive labor costs from the payroll by forcing retirement. They examine two different practices […]
978-0133548198 Section V Part 3
44. Exercises in Media Diversity V- 41 EXERCISES IN MEDIA DIVERSITY M. June Allard Assumption College Worcester State University Professor Emerita Pedagogy These exercises are designed as outside–of-class field assignments with in-class discussion of the results. They can be adapted […]
978-0133548198 Section V Part 4
45. New Business Opportunities: Changing Consumer Markets V- 54 Diversity on the Web In June 2010, The Coca-Cola Company launched a “first-ever, fully-integrated marketing campaign created exclusively for U.S. Hispanic consumer(s)” called POWERADE Latino. This Spanish-language advertising campaign was timed […]
978-0133548198 Section VI Part 1
SECTION VI MANAGING ORGANIZATIONAL CHANGE AND DIVERSITY: CURRENT ISSUES 49. What Do Organizations Do to Manage Diversity? WHAT DO ORGANIZATIONS DO TO MANAGE DIVERSITY? EXAMINING CORPORATE LEADERSHIP, MENTORING, EMPLOYEE RESOURCE GROUPS, SUPPLIER RESPONSIBILITY, TRAINING, SUPPLIER DIVERSITY, AND SOCIAL RESPONSIBILITY Carol […]
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52. Diversity and Inclusion Awards: A Critical Examination 1. The Minority Work Force 2. The Minority Consumer Force SECTION VIII. THE AWARDS IN PERSPECTIVE A. Quality Controls . . . Noteworthy Selection Practices B. Questions to Consider Teaching Tips Partial […]
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54. A Case of Harassment, Discrimination, or Bullying? 2. The Expert Opinions The three expert opinions that follow indicate differences in perspectives about how the situation was handled and what should have been done. These opinions were purposely placed on […]
978-0133548198 Section VII Part 1
SECTION VII CAPSTONE EXPERIENCES FOR UNDERSTANDING AND MANAGING DIVERSITY 57. Creating a Case to Better Understand and Manage Diversity CREATING A CASE TO BETTER UNDERSTAND AND MANAGE DIVERSITY Carol P. Harvey Suffolk University Assumption College, Professor Emerita Goals • To […]
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59. Evaluating Diversity Management: Conducting a Diversity Audit EVALUATING DIVERSITY MANAGEMENT: CONDUCTING A DIVERSITY AUDIT Carol P. Harvey Assumption College Professor Emerita Goals • To provide a capstone learning experience for students that enables them to see how the theory […]
978-0133548198 Section VIII Part 1
SECTION VIII ADDITIONAL CASES From previous texts 61. The UBS Diversity Case Arlene O. DeWitt 62. Believability: A Case of Diversity in Law Enforcement Egidio A. Diodati 63 The U.S. Air Force Academy Case Egidio A. Diodati 64. Briarwood Industries […]
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62. Believability: A Case of Diversity in Law Enforcement – Case Text VIII – 21 As I told the local PD’s watch commander the story, I could sense two things. First, he did not seem to believe me. Second, he […]
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63. The U.S. Air Force Academy: Culture & Diversity Issues – Instructor ‘s Notes traditional institution” and as such can “produce dysfunctional blind spots” as well as provide “a stimulus for wonderful selfless action.” It is these blind spots that […]
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65. The Buy Case: The Inclusion of People with Disabilities – Case Text VIII – 61 INCLUDE – The Disability EBN at Best Buy Founded in 2006, INCLUDE’s mission is, “to foster an inclusive work environment where all employees feel […]
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66. Negotiations – BWA Discovers the Indonesian Way – Case Text NEGOTIATIONS – BWA DISCOVERS THE INDONESIAN WAY M.E. (Pete) Murphy Jared Campbell, a project manager for BWA, sat down at his desk and wondered where he should begin to […]
978-0133548198 Test Bank
1 TEST BANK FOR UNDERSTANDING & MANAGING DIVERSITY 6TH EDITION Carol P. Harvey Note: Correct answers are indicated by * in the test bank. These questions pertain to the major readings, not to the cases or the exercises. Choose the […]