Archives: Quiz
Chapter 8 For an ethical compliance program to properly function
1. Fostering ethical decision making within an organization requires improving the firm‘s ethical standards and a. not doing business with suppliers. b. implementing a hiring freeze. c. training the “bad apples” so they are not bad anymore. d. terminating ethical […]
Chapter 7 Objectives 71 Understand The Concept Corporate Culture national
23. When a foreman orders an assembly-line employee to carry out a task, which the employee perceives as unethical yet the employee feels compelled to complete, the foreman is exercising a. legitimate power. b. expert power. c. reward power. d. […]
Chapter 7 The Values And Ethical Beliefs That Actually
1. Expert power usually stems from a. a superior’s credibility with his or her subordinates. b. the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it. c. a […]
Chapter 6 Individual instrumental purpose and exchange
1. Moral philosophy refers to a. a subject that most businesspeople do not consider very important. b. the morality of business activities. c. the principles or rules that people use to decide what is right and wrong. d. the legality […]
Chapter 5 Understand Normative Considerations Ethical Decision Making national Standards
25. The relationship between business ethics and age a. shows a negative correlation. b. is simple. Greater experience leads to better ethical decision making. c. is complex, although experience helps older employees make ethical decisions. d. suggests that employees with […]
Chapter 5 Provide a comprehensive model for ethical decision making in business
1. Which of the following is the first step in the ethical decision making process? a. Being socialized into the firm’s corporate culture b. Applying a personal moral philosophy in order to individualize the ethical decision making process c. Recognizing […]
Chapter 4 prohibits discrimination on the basis of race
23. responsibilities relate to a business’s contributions to stakeholders. a. Economic b. Legal c. Ethical d. Voluntary e. Social responsiveness 24. Passed by Congress in 1991, the compliance programs. a. Sarbanes-Oxley Act created incentives for organizations to develop and implement […]
Chapter 4 Makes fraudulent financial reporting a criminal
1. Which of the following is not an aspect of the institutionalization of social responsibility? a. Voluntary practices b. Legal responsibilities c. Core practices d. Familial responsibilities e. Strategic philanthropy 2. Which of the following acts can be classified as […]
Chapter 3 The makes it illegal for individuals, firms, or third parties doing
23. Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred? a. Is your boss treating you well and compensating you adequately? b. Is your boss asking obviously impossible things […]
Chapter 3 Standards United States Bus prog Ethics state Standards united States
1. An ethical issue is a problem, situation, or opportunity a. that has no correct answer. b. that harms the environment. c. requiring society as a whole to choose among several actions that must be evaluated as right or wrong. […]
Chapter 2 Explore The Role Corporate Governance Structuring Ethics
1. Those who have a claim in some aspect of a firm’s products, operations, markets, industry, and outcomes are known as a. shareholders. b. stockholders. c. stakeholders. d. claimholders. e. special-interest groups. 2. Stakeholders’ power over businesses stems from their […]
Chapter 1 Employee Ethics Training Hiring Compliance Officer Ignoring
23. is essential in building long-term relationships between businesses and consumers. a. Profits b. Dividends c. Trust d. Hubris e. Codes of ethics 24. The Dodd-Frank Wall Street Reform and Consumer Protection Act a. was very popular among Wall Street […]
Chapter 1 Organizations Defense Industry Initiative Business Ethics And
1. Principles are a. laws and regulations that guide behavior in the world of business. b. mores, values, and customs that guide behavior in general. c. specific and pervasive boundaries for behavior that are universal and absolute. d. the obligations […]
Chapter 12 You should avoid using any data that could become grounds for a
154. Why should you include a job objective and what guidelines should you follow in writing one? ANSWER: The education section should list the degree conferred (or about to be conferred), the name of the institution and its location, your […]
Chapter 12 Which of the following is not an appropriate way
121. You should use the body of your job-application letter to a. reiterateyourworkexperienceasdetailedinyourrésumé. b. referthereadertotheenclosedrésuméandaskforaninterview. c. emphasizeyourstrongestqualificationswithoutrepeatingtherésumé. d. motivatethereadertoofferyouaninterviewonthebasisofyourrésumé. ANSWER: b POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.12.2 – 12.2 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE STANDARDS: […]
Chapter 12 Communication State Standards United States Disc 12 Purpose
61. When answering a question during a group interview, focus on the person who asked the question. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.12.3 – 12.3 NATIONAL STANDARDS: United States – BUSPROG: – Communication […]
Chapter 12 Use different typefaces in one or two sizes including bullets and
1. Yourrésuméshouldsummarizeyourworkhistoryandqualificationsforajob. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.12.1 – 12.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE STANDARDS: United States – AK – DISC.12 – Purpose TOPICS: PreparingYourRésumé OTHER: Bloom’s: Knowledge […]
Chapter 11 The Major criterion For Making Assignments What Division
130. For direct-plan presentations you must a. make an outline. b. give your main point in the first paragraph. c. give your main point in the summary. d. organize your conclusion to repeat the major points. ANSWER: a POINTS: 1 […]
Chapter 11 Use frequent preview, summary, transition, and repetition
106. Which of the following is not something you can do to minimize or avoid problems during a presentation? a. Number slides or transparencies so you can reorder them if needed. b. Keep an extra bulb handy in case the […]
Chapter 11 You Can Adapt Your Talk Based Nonverbal
61. When practicing the presentation use appropriate language, voice qualities, gestures, and good posture. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.11.5 – 11.5 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE STANDARDS: United […]
Chapter 11 Reading your speech is not recommended because
1. For direct-plan presentations, you should make sure your main point is right up front. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.11.1 – 11.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE STANDARDS: […]
Chapter 10 Time sequence, or chronological order, helps you
93. Revising for style involves all of the following except a. ensuring that you have used nondiscriminatory language. b. checking to see that you have used a variety of sentence types. c. ensuring that you have not included extraneous information. […]
Chapter 10 When revising your draft for style you shoulda
59. Most business reports use the (Presenting Conclusions and Recommendations) a. Direct Organizational Plan b. Indirect Organizational Plan c. Structure Plan d. Clustering Plan ANSWER: c POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.10.1 – 10.1 NATIONAL STANDARDS: United States – […]
Chapter 10 Long reports may also require a title page, cover note
1. Decision makers may prefer shorter documents as time-saving devices. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.10.1 – 10.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE STANDARDS: United States – AK – […]
Chapter 9 a line chart to show the year-to-year change in
102. The percent column in a table shows a. the percentage of each response, based on the total number of respondents who actually answered this question. b. the percentage of each response, based on the total number of respondents, including […]
Chapter 9 The report must provide the information that managers need to
61. Wedges in a pie chart are usually arranged clockwise in descending order or in another logical order, starting at 12 o’clock. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.9.4 – 9.4 NATIONAL STANDARDS: United […]
Chapter 9 Reports travel upward, downward, and laterally within the organization
1. A business report is defined as an orderly, subjective presentation of information for decision-making purposes. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.9.1 – 9.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE […]
Chapter 8 Answer Points Difficulty Easy Learning Objectives
56. The purpose of a buffer is to a. imply the negative news instead of stating it explicitly. b. make it easier to change your mind later. c. justify your decision for the bad news. d. lessen the effect of […]
Chapter 8 Consider using a buffer when writing a bad-news message
1. You should always use the indirect pattern when writing a bad-news letter. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.8.1 – 8.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication STATE STANDARDS: United States […]
Chapter 7 Dont Delay Smart Shoppers Know That Time
57. Which of the following refers to an indirect benefit of complying with a persuasive request? a. The information you provide at the conference will help us improve our productivity. b. Making a presentation at the national convention will provide […]
Chapter 7 When addressing obstacles in a persuasive request
1. Persuasion is the process of motivating people to do or believe something despite their initial resistance. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.7.1 – 7.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication […]
Chapter 6 Mention the writer’s name and thank him or her by name
88. A goodwill message is especially effective when it a. discusses the reader’s situation in detail. b. mentions a specific incident or anecdote. c. uses strong, flowery language. d. focuses on the writer’s thoughts and feelings. e. omits a subject […]
Chapter 6 Include Answers Both Implied And Stated Questions
58. How does a polite request differ from a direct question? a. A polite request ends with a question mark. b. A polite request ends with a period. c. A direct question ends with either a period or a question […]
Chapter 6 True False Answer False Points Difficulty Easy
1. When you use the direct organizational plan for a neutral message, you present the details before the primary idea. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.6.1 – 6.1 NATIONAL STANDARDS: United States – […]
Chapter 5 Writers avoid clichés because they lack freshness
183. Explain how omission of information and choice of words can affect the accuracy of a message. ANSWER: The shorter words are (a) list, (b) review, (c) use, and (d) change. Examples will vary. POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: […]
Chapter 5 Other Blooms Knowledge 156 You Use Too
152. A platitude is a. a transitional expression that connects ideas in logical fashion. b. a trite or obvious statement that implies a condescending attitude. c. a paragraph that lacks both parallel structure and unity. d. a series of short, […]
Chapter 5 The Customer Complaint Pertaining The Recent Standards
112. Which sentence does not containaclichéoroverusedexpression? a. According to a review of the records, you paid your bill after the due date. b. Please review the enclosed report and send your comments to the president before November 20. c. It […]
Chapter 5 Answer True Points Difficulty Easy Learning Objectives
61. A series of short paragraphs helps readers maintain a rhythm in their reading when they are absorbing many new ideas. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.5.3 – 5.3 NATIONAL STANDARDS: United States […]
Chapter 5 Elements of written communication such as spelling
1. As long as you use correct grammar, punctuation, and spelling in your business writing, you will be able to communicate your meaning. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.5.1 – 5.1 NATIONAL STANDARDS: […]
Chapter 4 For Example You Are Proposing New Customer service
86. Checking to be sure that your document makes sense is proofreading for a. content errors. b. typographical errors. c. format errors. d. style errors. e. technical errors. ANSWER: a POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.4.5 – 4.5 NATIONAL […]
Chapter 4 Knowledge 71 Effective Strategy For Treating Writers Block
58. Which of the following statements is not true about indirect opening paragraphs? a. They create a softer tone for the reader, compared to a direct format. b. They include a purpose statement. c. They omit a preview statement. d. […]
Chapter 4 If you do not know how much your readers know about a topic
1. The first step of the writing process is to compose a first draft of the message. a. True b. False ANSWER: False POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.4.1 – 4.1 NATIONAL STANDARDS: United States – BUSPROG: – Communication […]
Chapter 3 Distance From Feet On Which Most Formal
88. Which of the following is not a generally true statement about VoIP? a. It may save the company money. b. Video may enhance your communication. c. Keeping your own image on the screen can give you valuable feedback. d. […]
Chapter 14 create additional shareholder wealth and be valued above book
Chapter 14—Valuation: Market-Based Approaches MULTIPLE CHOICE 1. Residual income is defined as: a. Difference between expected comprehensive income and required earnings by the firm b. Difference between comprehensive income and retained earnings c. Difference between comprehensive income and the companies […]
Chapter 3 Allowing a few moments of silence in a conversation
58. If your supervisors pat you on the back from time to time, they are entering your ____ zone. a. personal b. intimate c. public d. social e. ethnic ANSWER: c POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.3.1 – 3.1 […]
Chapter 13 Over Sufficiently Long Periods Equals Free
Chapter 13—Valuation: Earnings-Based Approaches MULTIPLE CHOICE 1. If an analyst expects a firm to generate net income each period exactly equal to required earnings, then the value of the firm will be a. exactly equal to the book value of […]
Chapter 3 Individuals from London or the United States are likely
1. When customers are listened to online, they are more likely to contribute to company social media sites. a. True b. False ANSWER: True POINTS: 1 DIFFICULTY: Easy LEARNING OBJECTIVES: BCIP.NEWM.13.3.1 – 3.1 NATIONAL STANDARDS: United States – BUSPROG: – […]
Chapter 12 Here are the revised operating cash flow amounts for
12-13 3. Shady Sunglasses operates retail sunglass kiosks in shopping malls. Below is information related to the company: (dollar amounts in thousands) 2012 2013 2014 2015 2016 2017 Net Cash Flow from Operations 564 628 854 1059 1345 1655 Interest […]
Chapter 12 Cash Serves Measurable Common Denominator For Comparing
12-1 Chapter 12—Valuation: Cash-Flow–Based Approaches MULTIPLE CHOICE 1. Which of the following is not a problem with using a dividend-based valuation formula a. dividends are arbitrarily established b. dividends represent a transfer of wealth to shareholders c. some firms do […]
Chapter 2 Stating the truth is more tactful than stretching the
91. The concept of “saving face” means a. retaining control of a situation. b. assigning appropriate blame or fault-finding. c. preventing future problems. d. avoiding public shame or embarrassment. e. recognizing subtle signs of hostility. ANSWER: e POINTS: 1 DIFFICULTY: […]