23. Which of the following is not a question you need to ask when you suspect that workplace bullying has occurred?
a. Is your boss treating you well and compensating you adequately?
b. Is your boss asking obviously impossible things from you without training and stating that, once completed, the
work is never good enough?
c. Are surprise meetings called without your knowledge?
d. Have others at work told you to stop working, talking, or socializing with them?
e. Are you never left alone to do your job without interference?
24. is associated with a hostile workplace where someone considered a target is threatened, harassed, belittled,
or verbally abused.
a. A code of conduct
b. Sexual harassment
c. Coercive power
d. Bullying
e. Rewards
25. Which of the following is not a consequence of ethical misconduct?
a. Decreased reputation
b. Shaken customer loyalty
c. Reduced investor confidence
d. Increased sales
e. Legal actions by wronged parties
26. The Age Discrimination in Employment Act specifically outlaws hiring practices that discriminate against people
a. who are under the age of 18.
b. who are between 16 and 20.
c. who are between 39-69.
d. who are past retirement age.
e. who are younger than 18 and older than 49.
27. Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not
related to this concept?
a. Physical threats
b. False accusations
c. Being annoying
d. Profanity
e. Performance probation
28. The makes it illegal for individuals, firms, or third parties doing business in American markets to “make
payments to foreign government officials to assist in obtaining or retaining business.”
a. U.S. Foreign Corrupt Practices Act (FCPA)
b. Kyoto Protocol
c. World Trade Organization (WTO)
d. Consumer Protection Act
e. Gramm-Leach-Bliley Act
29. Mr. Smith told his client, Mr. Jabar, who was not an IT expert, that the new software systems were much better
than his existing ones. To convince Mr. Jabar, Mr. Smith used a great deal of technical jargon that his client did not
really understand. Mr. Smith did this intentionally to confuse Mr. Jabar. This is an example of
a. false advertising.
b. commission lying.
c. omission lying.
d. noise.
e. surrogate lying.
30. involves tricking individuals into revealing their passwords or other valuable corporate information.
a. Shoulder surfing
b. Remote hacking
c. Social engineering
d. Physical hacking
e. Dumpster diving
31. When Devon looked at what another employee was typing in order to get a password, he committed
a. shoulder surfing.
b. whacking
c. discrimination
d. password guessing
e. hacking
32. A company can be sued for discrimination if it
a. hires minorities.
b. maintains reasonable minority standards.
c. discharges a minority individual, but has a just cause for doing so.
d. uses age as a hiring or firing criterion.
e. has more men than women on staff.
33. Affirmative action programs
a. involve the promotion of unqualified employees.
b. are not imposed by federal law on employers.
c. are not very commonly used anymore because there is no need to protect minorities.
d. only involve the training of individuals.
e. involve the recruitment, hiring, promotion, and training of qualified individuals.
34. What type of fraud involves intentional deception on the part of an individual or group in order to derive an unfair
economic advantage over an organization?
a. Channel
b. Integrative
c. Consumer
d. Product
e. Conventional
35. What type of fraudulent activity could involve a consumer staging an accident to seek damages?
a. Whacking
b. Duplicity
c. Guile
d. Defamation
e. Collusion
36. What type of fraudulent activity involves an employee who assists a consumer in fraud?
a. Whacking
b. Duplicity
c. Guile
d. Defamation
e. Collusion
37. Prior to the financial meltdown, bond ratings agencies were accused of having because they were paid by the
organizations that they rated. The organizations would shop around for the agency that gave them the best rating.
a. high ethical standards
b. excessively complicated systems
c. a hostile workplace
d. conflicts of interest
e. a good business model
38. are used to obtain or retain business and are not generally considered illegal in the U.S.
a. Facilitation payments
b. Bribes
c. Gifts
d. Coercive techniques
e. Threats
39. Discuss how one goes about recognizing an ethical issue.
40. List three business problems, situations, or opportunities that you believe are ethical issues. Explain why.
41. Describe the different methods of obtaining corporate intelligence that competitors commonly use.
42. What is a conflict of interest? Provide an example.
43. What are the different definitions of bribery?
44. Discuss the factors that go into creating a hostile work environment. Why is this a bad thing? Give an example of a
hostile work environment.