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58. Which of the following statements is not true about indirect opening paragraphs?
a. They create a softer tone for the reader, compared to a direct format.
b. They include a purpose statement.
c. They omit a preview statement.
d. They provide more background information than a direct format.
e. They are appropriate if you anticipate a negative response.
59. Which of the following is the best example of an effective business email subject line?
a. Project deliverables with notations.
b. Need your input on the proposal revisions by 8/12.
c. Customer question forwarded for your review.
d. Please reply to the V.P. ASAP.
e. Even if you don't read any other emails today, you must read this one!
60. Planning includes all of the following except
a. identifying the general and specific purposes of your message.
b. organizing the message.
c. analyzing the audience.
d. revising for correctness.
e. deciding on the content.
61. Which of the following is not true of the purpose of a message?
a. It is easier to start with a general purpose and then identify your specific purpose.
b. It is important to determine what the reader is supposed to do as a result of reading your message.
c. The success of the message lies in whether or not you achieved your communication objective.
d. The purpose serves as a yardstick for judging the success of the message.
e. Your communication may be successful even if you did not meet your communication objective.
62. Which component of the writing process serves as a yardstick for determining whether your message is
successful?
a. analyzing the primary audience
b. identifying the specific purpose
c. revising for technical content
d. proofreading for grammatical errors
e. organizing the content
63. In contrast to a message's general purpose, the specific purpose
a. identifies the specific needs of the primary and secondary audiences you want to reach.
b. defines the specific information you can offer as persuasive evidence.
c. includes background details that enhance your credibility as the writer.
d. serves as a starting point for mind-mapping the format of a specific message.
e. is sufficiently clear-cut to guide your decisions about content and organization.
64. Which of the following is not true about determining content?
a. Do not start writing until you have planned what you want to say.
b. Include enough information so that you do not lose your reader.
c. Avoid using irrelevant material that obscures important data.
d. Use brainstorming or mind mapping to assist you.
e. Begin evaluating ideas as they occur to you.
65. Which of the following statements about content is not correct?
a. Brainstorming is often an effective method to determine the content of your message.
b. Mind mapping produces a visual outline that allows more flexibility than a step-by-step list.
c. Start writing immediately and decide about content as you write.
d. Determine the content after identifying the purposes and analyzing the audience.
e. Many communication tasks require a number of decisions about content.
66. Which of the following correctly describes the use of brainstorming?
a. Strive for quantity of ideas, not quality of ideas.
b. Evaluate your output before you list your ideas.
c. Organize the ideas into categories as soon as possible.
d. Refine, delete, and combine ideas at the start.
e. Arrange every idea in its proper sequence.
67. Which step is not a part of the organization process?
a. grouping related ideas together
b. matching the order to anticipated audience response
c. differentiating major and minor points
d. determining the most effective sequence of ideas
e. mind-mapping ideas into step-by-step lists
68. Which of the following is not true about the drafting phase?
a. Avoid rushing through.
b. Go with the flow of your ideas.
c. Do not worry about style, correctness, or format.
d. Separate drafting from revising.
e. Remember that writing and rewriting are most effective when done together.
69. Identify the correct statement about drafting.
a. Messages should be drafted during brainstorming sessions.
b. A writer should concentrate on style and accuracy when drafting a message.
c. Revising while drafting is an effective way to enhance creativity.
d. Writers should compose a first draft after letting their ideas flow.
e. Drafting is the process of producing the final version of the message.
70. Which of the following does not cause writer's block?
a. questioning your ability to produce an effective message
b. becoming impatient with how much time a project takes
c. waiting until the last minute to draft a message
d. expecting to write a perfect message on the first try
e. producing too many ideas through brainstorming
71. An effective strategy for treating writer's block is to
a. schedule brief blocks of time to prepare a draft.
b. write the most difficult parts first to get them out of the way.
c. strive for perfection now to save time during revision.
d. select an environment in which you can concentrate.
e. state your objective as simply as possible.
72. When you use free writing, you are
a. allowing time to plan, draft, and revise a message in one sitting.
b. brainstorming freely about a writing project.
c. deciding how freely to revise a first draft.
d. evaluating the results of your first draft as freely as possible.
e. writing continuously for several minutes without stopping.
73. Thinking out loud can help you get through writer's block because it enables you to
a. brainstorm without worrying about content.
b. envision your readers and anticipate their needs.
c. sharpen and focus your ideas as you say them.
d. speak about the easiest parts of the message first.
e. use mind mapping to generate ideas for your message.
74. Which statement about revising is correct?
a. You should revise at the same that you draft a message.
b. Wait to revise the message so you will have some "distance" and can detect any weaknesses in logic.
c. When you revise a message, you are checking content and style rather than editing.
d. If you revise before drafting, you will remember the content you wanted to include.
e. Time constraints may prevent you from revising every message.
75. When you modify a document to increase its effectiveness, you revise it for
a. style, format, and organization.
b. ethos, pathos, and logos.
c. correctness, style, and audience appeal.
d. content, style, and correctness.
e. correctness, readability, and formatting.
76. Revising for content includes all of the following except
a. correcting punctuation errors.
b. checking that all necessary details are included.
c. deleting any unnecessary information.
d. ensuring that the purpose of the message is clear to the reader.
e. rearranging the order in which points are presented.
77. The order in which writers usually revise is
a. content, style, and correctness.
b. style, content, and correctness.
c. content, correctness, and style.
d. correctness, content, and style.
e. style, correctness, and content.
78. Revising for style means
a. matching the general purpose to the specific purpose.
b. adjusting the tone to obvious flattery.
c. ensuring that sentences are long enough to persuade.
d. making sure your punctuation is correct.
e. checking the rhythm and flow of the sentences.
79. Editing is the process of
a. organizing the topics in a logical order.
b. correcting errors in spelling, punctuation, and grammar.
c. shortening lengthy sentences and paragraphs.
d. ensuring that the purpose is clear.
e. adapting the readability level.
80. When proofreading, you should look for these hard-to-spot errors:
a. Misused words that the spell checker won't flag
b. Repeated or omitted words
c. Proper names
d. Titles and headings
e. All of the choices
81. You have finished proofreading only when
a. you have read through the entire document without making any changes.
b. you have run a spell checker and corrected all of the errors.
c. you have proofread the document on your computer screen and not found additional errors.
d. you have solicited comments from coworkers or classmates.
e. you are finally able to let go and stop worrying about content, typos, and format errors.
82. When you proofread a document, you are looking for all of the following except
a. format errors.
b. content errors.
c. typographical errors.
d. secondary errors.
e. repeated or omitted words.
83. Which of the following is not a hallmark of effective writing for the web?
a. a conversational style
b. bulleted text
c. useful links
d. lengthy paragraphs
e. concise writing
84. You should proofread for content errors
a. after you proofread for style errors.
b. to detect typographical errors.
c. to be sure the document is formatted correctly.
d. to determine whether the document makes sense.
e. only if you move, delete, or insert material in your message.
85. When checking for typographical errors, double-check for all of the following except
a. correct spelling of proper names and information in charts and tables.
b. the use of direct or indirect organization.
c. errors that form a new word (and hence are not detected by software spell-checkers).
d. repeated or omitted words.
e. errors in titles and headings of reports.
