Communicating for Results: A Guide for Business and the Professions 11th Edition

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) The four case studies in this section correspond to the four units (grouping of related chapters) in the Hamilton textbook: Case Study 1 includes questions for Chapters 1, 2, and 3

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Define what is meant by communication Identify and describe each element of the basic transactional model of communication and how communication flows through an organization Pinpoint where in the model

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Define the term small group and list the uses and value of teams in the effective organization Briefly describe the seven characteristics of successful problem-solving teams and determine which ones are

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Plan your presentation by contrasting informative and persuasive presentations, analyzing your audience, and selecting your topic Research your topic by using printed materials, commercial databases, Internet, blogs, personal interviews, and more,

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) cover After the speeches, discuss the differences between informing and persuading your audience. MindTap support materials for Chapter 11 include the following: Warm-up question activity that introduces chapter topics and concepts

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Identify with do following supporting materials used in quality presentations: explanations, comparisons, illustrations, examples, statistics, and expert opinions Discuss the benefits of using visual aids in a presentation and list several

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Explain the meaning of persuasion and the different types of persuasive presentations Briefly describe each of the four factors/theories necessary to make your presentation persuasive and pinpoint at least two practical

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) 13.1 Students are to select a topic suitable for a persuasive presentation. The topics should be cleared with the instructor in advance of their presentations. Students should develop 6- to 8-minute presentations complete

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Determine the five functions of effective written communication and list specifics on writing successful email messages, tweets, videos, and letters Discuss guidelines for writing effective resumes, including conventional, electronic, web, and

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) List the five types of organizations in the workplace today Summarize the main characteristics of each type of organization Determine the types of organization for which you would most enjoy working and

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Identify types of conflict and strategies for managing conflict in the workplace and explain when each strategy works best Define individualistic and collectivistic cultures and low-context and high-context cultures and explain

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) List at least two practical tips for improving your listening skills with each of the following groups: customers, employees, supervisors, and coworkers Describe the signs of poor listening Apply the

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Define and explain the term nonverbal communication and how it differs in each of the three cultural levels: technical, informal, and formal. List and discuss the major types of nonverbal communication

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Define the terms situational anxiety and trait anxiety, identify which type anxiety gives you the most problems, and list several specific tips for managing each type of anxiety and which ones seem

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Define the term interview, list the 10 most common types of interviews, and suggest at least two guidelines for effective use of each Identify and briefly describe the three phases of

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Identify the basic methods for successful job hunting, including locating specific jobs; preparing a conventional, electronic (ASCII), web (HTML), and social media profile/resume; and writing a powerful letter of application Summarize

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Define the term small group and list the uses and value of teams in the effective organization Briefly describe the seven characteristics of successful problem-solving teams and determine which ones are

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) This section includes ready-to-use forms that relate to assignments described in Part III. Remember that electronic versions of these forms can be downloaded Resource Manual (IRM) companion website. In addition, this

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) NAME: GROUP Total points from instructor __________ Average of points from group members __________ Final project grade __________ Job Needs Work Good

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) distance between instructor and student and reaping the benefits of teacher immediacy. Hopper k and face-to-face interaction as a substant The following methods can be used to meet the challenge of communicating accessibility:

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Introduction ................................................................................................................................................................... 6 Part I: Suggestions for Teaching the Course................................................................................................................. 8 General Suggestions for Instruction .......................................................................................................................... 8 Plan Ahead

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Instructors must address all of these activities intentionally, with clear and stated goals. Choose classroom activities with care so that they are closely aligned with course goals (and make sure that students know

Communicating for Results: A Guide for Business and the Professions (Cheryl Hamilton) Unit 4: Polishing Oral and Written Communication in the Workplace (Chapters 11 14) Week 3 M Chapter 11, Informative Presentations: Plan, Research, Organize, and Deliver Film, Speaking to One or

Name: Class: Date: Chapter 01: Communication and Ethics Copyright Cengage Learning. Powered by Cognero. Page 1 1. Communication is often misunderstood to be the process of transferring thoughts and ideas from one person to another. a. True

Name: Class: Date: Chapter 10: Participation and Leadership in Teams Copyright Cengage Learning. Powered by Cognero. Page 1 1. According to the situational leadership approach, a good leader is flexible and can change styles when needed. a. True

Name: Class: Date: Chapter 11: Informative Presentations: Plan, Research, Organize, and Deliver Copyright Cengage Learning. Powered by Cognero. Page 1 1. A topical pattern is used to organize a topic when no spatial, chronological, or causal relationship exists between

Name: Class: Date: Chapter 12: Verbal and Visual Supporting Materials Copyright Cengage Learning. Powered by Cognero. Page 1 1. In an illustration the speaker simply describes the relationship between certain items, makes clear the definition of a term or

Name: Class: Date: Chapter 13: Persuasive Presentations: Individual or Team Copyright Cengage Learning. Powered by Cognero. Page 1 1. Presenting both sides of an argument serves to inoculate the listeners against opposing arguments given later by other speakers or

Name: Class: Date: Chapter 14: Written Communication Copyright Cengage Learning. Powered by Cognero. Page 1 1. Because there are no facial expressions or gestures to accompany a written message, it is easier to interpret them accurately. a. True

Name: Class: Date: Chapter 02: Organizations in the Workplace Copyright Cengage Learning. Powered by Cognero. Page 1 1. A systems/contingency manager might say the following: Regardless of what other managers may say, there is no single best way to

Name: Class: Date: Chapter 03: Handling Conflict, Cultural Diversity, and Relationships Copyright Cengage Learning. Powered by Cognero. Page 1 1. Low context cultures typically tend to rely minimally only on spoken words and handle conflict discretely and subtly.

Name: Class: Date: Chapter 04: Effective Listening Copyright Cengage Learning. Powered by Cognero. Page 1 1. Isolated facts by themselves are hard to remember. a. True b. False ANSWER: True POINTS: 1 REFERENCES: Describe the signs of

Name: Class: Date: Chapter 05: Nonverbal Communication Copyright Cengage Learning. Powered by Cognero. Page 1 1. To keep discussions to a minimum, arrange the chairs in a circle. a. True b. False ANSWER: False POINTS: 1 REFERENCES:

Name: Class: Date: Chapter 06 Anxiety, Technology, and Other Communication Obstacles Copyright Cengage Learning. Powered by Cognero. Page 1 1. Workers are better at communicating in a virtual environment than they are in a traditional office space. a.

Name: Class: Date: Chapter 07: Basic Information for All Types of Interviews Copyright Cengage Learning. Powered by Cognero. Page 1 1. A job interview by telephone could take as long as an hour, but most Skype interviews are much

Name: Class: Date: Chapter 08: The Employment Interview Copyright Cengage Learning. Powered by Cognero. Page 1 1. Veronica is preparing her web resume (e-portfolio). It is important that she remembers to provide a link to a conventional resume.

Name: Class: Date: Chapter 09: Small-Group Communication and Problem Solving Copyright Cengage Learning. Powered by Cognero. Page 1 1. Group decisions are often less accurate than individual decisions. a. True b. False ANSWER: False POINTS: 1 REFERENCES: