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Class:
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Chapter 08: The Employment Interview
Copyright Cengage Learning. Powered by Cognero.
Page 1
1. Veronica is preparing her web resume (e-portfolio). It is important that she remembers to provide a link to a
conventional resume.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
Identify the basic methods for successful job hunting, including locating specific jobs; preparing a
conventional, electronic (ASCII), web (HTML) and a social media profile/resume; and writing a
powerful letter of application.
2. The interviewee has a responsibility to be prepared to ask questions during an interview
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
3. Ms. Schmidt is coming back to the workplace after having taken time off to spend with her children. She should use a
functional resume format that emphasizes her skills.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
Identify the basic methods for successful job hunting, including locating specific jobs; preparing a
conventional, electronic (ASCII), web (HTML) and a social media profile/resume; and writing a
powerful letter of application.
4. Skills, experience, and education are just some of the factors that should be used to determine whether a person is
qualified for a particular job.
a.
True
b.
False
ANSWER:
False
POINTS:
1
REFERENCES:
Summarize important suggestions for interviewers when conducting an interview, especially how to
know which interview questions are lawful and which are not.
5. As long as the comments are not phony, manipulative, or false, research indicates that the controlling style of
impression management results in more job offers and higher ratings of the candidate for motivation, enthusiasm, and
technical skills.
a.
True
b.
False
ANSWER:
True
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
Name:
Class:
Date:
Chapter 08: The Employment Interview
Copyright Cengage Learning. Powered by Cognero.
Page 2
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
6. Which of the following is recommended as an effective way to answer unlawful questions during an employment
interview?
a.
Answer the fear behind the question rather than the question asked.
b.
Silently refuse to answer the question.
c.
Refuse to answer and mention that the question is unlawful.
d.
Answer the question as it was asked.
ANSWER:
a
POINTS:
1
REFERENCES:
Summarize important suggestions for interviewers when conducting an interview, especially how to
know which interview questions are lawful and which are not.
7. The body of a letter of application should not state
a.
Your purpose in sending the letter.
b.
How you heard about the available opening.
c.
Your basic qualifications for the position.
d.
A review of your resume.
ANSWER:
d
POINTS:
1
REFERENCES:
Identify the basic methods for successful job hunting, including locating specific jobs; preparing a
conventional, electronic (ASCII), web (HTML) and a social media profile/resume; and writing a
powerful letter of application.
8. The questioning phase of the interview is the responsibility of
a.
The interviewer
b.
The interviewee
c.
The interviewee primarily, but the interviewer partially.
d.
The interviewer primarily, but the interviewee partially.
ANSWER:
d
POINTS:
1
REFERENCES:
Identify the phases of a successful interview, and discuss what an interviewer should include in each
phase.
9. During the rapport stage of the interview, it is important to do all of these except:
a.
Establish a relaxed feeling between the interviewee and the interviewer.
b.
Look carefully at the letter of application for clues as to what subject would be of most interest to the person.
c.
Outline next steps after the interview, and give the applicants a chance to ask questions.
d.
Get the interviewee comfortable and ready to talk.
ANSWER:
c
POINTS:
1
REFERENCES:
Identify the phases of a successful interview, and discuss what an interviewer should include in each
phase.
Name:
Class:
Date:
Chapter 08: The Employment Interview
Copyright Cengage Learning. Powered by Cognero.
Page 3
10. Why are you applying for this position?
a.
Standard question
b.
Behavioral question
c.
Direct question
d.
Unlawful question
ANSWER:
a
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
11. “Tell me about a time when you had to demonstrate leadership and decisive thinking” is an example of
a.
Standard question
b.
Behavioral question
c.
Direct question
d.
Unlawful question
ANSWER:
b
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
12. Impression management research shows in the first five minutes:
a.
A positive impression can predict the applicant will be hired 75% of the time.
b.
A negative impression can predict the applicant will not be hired 75% of the time.
c.
A positive impression can predict the applicant will be hired 90% of the time.
d.
A negative impression can predict the applicant will not be hired 50% of the time.
ANSWER:
a
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
13. Sean learned in an information gathering interview that the company he hoped to interview with does not keep hard
copies of job applicants' resumes on file. Instead, they store them electronically and use a job specific program to search
for the best interview candidates. Knowing this, Sean needs to prepare which type of resume to submit to this company?
a.
Conventional resume
b.
Electronic resume
c.
Web based resume
d.
Social media profile/resume
ANSWER:
c
POINTS:
1
REFERENCES:
Identify the basic methods for successful job hunting, including locating specific jobs; preparing a
conventional, electronic (ASCII), web (HTML) and a social media profile/resume; and writing a
powerful letter of application.
Name:
Class:
Date:
Chapter 08: The Employment Interview
Copyright Cengage Learning. Powered by Cognero.
Page 4
14. If an interviewer has low self-esteem and feels threatened by the interviewee, then the interviewee may find
himself/herself in a(n):
a.
Hostile or stress interview.
b.
Non-structured interview.
c.
Structured interview.
d.
Group interview.
ANSWER:
a
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
15. In this kind of interview, the interviewer expects you to take most of the initiative and to give detailed and fairly long
responses.
a.
Hostile or stress interview.
b.
Non-structured interview.
c.
Structured interview.
d.
Group interview.
ANSWER:
b
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
16. According to research, employers prefer which type of resume?
a.
Functional
b.
Chronological
c.
Combination
d.
There is no employer preference.
ANSWER:
b
POINTS:
1
REFERENCES:
Identify the basic methods for successful job hunting, including locating specific jobs; preparing a
conventional, electronic (ASCII), web (HTML) and a social media profile/resume; and writing a
powerful letter of application.
17. Which of the following is normally a lawful question to ask during an employment interview?
a.
“When and where were you born?”
b.
“Have you ever been arrested?
c.
“Are you a citizen of the United States?”
d.
“Do you own, rent, or lease your home?”
ANSWER:
c
POINTS:
1
REFERENCES:
Summarize important suggestions for interviewers when conducting an interview, especially how to
know which interview questions are lawful and which are not.
Name:
Class:
Date:
Chapter 08: The Employment Interview
Copyright Cengage Learning. Powered by Cognero.
Page 5
18. Which of the following is normally an unlawful question to ask during an employment interview?
a.
“To what professional organizations do you belong?”
b.
“What personal qualities do you think would be helpful in working with people within our organization?”
c.
“Do you own your own car?”
d.
“If you were starting college all over again, what courses would you take?”
ANSWER:
c
POINTS:
1
REFERENCES:
Summarize important suggestions for interviewers when conducting an interview, especially how to
know which interview questions are lawful and which are not.
19. Which of the following is not a suggestion for interviewees given by the text?
a.
Speak quietly and in a muted tone
b.
Focus on eye contact, appearance, and facial expressions
c.
Send a thank-you note
d.
Be prepared for any type of interview
ANSWER:
a
POINTS:
1
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
20. Interviewees prefer that interviewers do all of the following except:
a.
Show high levels of nonverbal immediacy
b.
Listen to interviewee answers and limit the number of interruptions
c.
Conduct the interview in an informal way in a busy work area.
d.
Ask open questions and allow sufficient time to answer them.
ANSWER:
c
POINTS:
1
REFERENCES:
Identify the phases of a successful interview, and discuss what an interviewer should include in each
phase.
21. Successful applicants use five types of comments as impression management tools during an interview. What are
they?
ANSWER:
Successful applicants use five types of comments (impression management tools). They are to describe
yourself positively, describe past events with positive personal stories, express opinions that agree with
the interviewer, claim responsibility for past successes and to compliment the company or interviewer.
POINTS:
5
REFERENCES:
Summarize suggestions for interviewees when preparing for an interview, including creating the right
impression, handling different types of interviews, answering tough standard and behavioral questions,
and asking the interviewer appropriate questions.
22. Conventional paper resumes are organized in one of three basic ways. What are they and when should each be used?
ANSWER:
Chronological resumes highlight work, listing it in reverse chronological order. This resume is preferred
by interviewers. It includes not only responsibilities but also achievements. Functional resumes
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