Archives
978-0133762778 Chapter 01 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Which of the following is not part of the hospitality umbrella: 1) A) travel B) lodging C) recreation D) trucking Answer: D […]
978-0133762778 Chapter 01 Part 2
27) ________ are a set of moral principles and values that people use to answer questions about what is right or wrong. 27) Answer: Ethics Explanation: 28) A housekeeper cleaning a room, a server taking an order or an event […]
978-0133762778 Chapter 02 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) What association is the global organization that regulated almost all international airlines? 1) A) International Air Transportation Association B) World Bank C) […]
978-0133762778 Chapter 02 Part 2
29) The largest travel corporation is: 29) A) Aladdin Travel B) Automobile Association of America C) American Express Travel Services D) Thomas Cook Travel Corporation Answer: C Explanation: A) B) C) D) 30) What organization backs the World Tourism Organization? […]
978-0133762778 Chapter 03
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Nature tourism is motivated by: 1) A) the ability to participate in geocaching B) infrastructure using natural products C) the desire for […]
978-0133762778 Chapter 04 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Lighting can account for ________ to ________ percent of commercial electricity consumption 1) A) 30; 40 B) 40: 50 C) 20: 30 […]
978-0133762778 Chapter 04 Part 2
30) Fairmont Hotels and Resorts are leaders in the sustainable lodging movement, also known as: 30) A) conservation lodging B) ethical responsibility C) business Lodging movement D) green lodging Answer: D Explanation: A) B) C) D) 31) Economy or budget […]
978-0133762778 Chapter 05 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Room occupancy percentage (ROP) is determined by: 1) A) Total rooms occupied divided by total available rooms B) Total rooms occupied divided […]
978-0133762778 Chapter 05 Part 2
35) The concierge association, which promotes high professional and ethical standards, is called: 35) A) Professional Association of Innkeepers International B) Chaine des rotisseurs C) International Concierge Association D) Les Clefs d’Or Answer: D Explanation: A) B) C) D) SHORT […]
978-0133762778 Chapter 06 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Air–cruise packages made cruising an option for many passengers because the packages: 1) A) were a marketing tool used by travel agents […]
978-0133762778 Chapter 06 Part 2
37) Middle market cruise ships are stylish and comfortable and each vessel often has its own ________. 37) Answer: personality Explanation: 38) The highest ranking position on a cruise ship, receiving the most perks is the ________. 38) Answer: captain […]
978-0133762778 Chapter 07 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Much of the growth in the pizza segment is due to: 1) A) opening new outlets in developing countries B) hiring expensive […]
978-0133762778 Chapter 07 Part 2
33) Good selection of menu items cooked to order from scratch using quality ingredients are characteristics of a ________ restaurant. 33) Answer: fine dining Explanation: 34) ________ allow companies to expand rapidly by using other peoples money. 34) Answer: Franchises […]
978-0133762778 Chapter 08 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) All products being delivered to a foodservice establishment should have a date stamp and be rotated using what common system: 1) A) […]
978-0133762778 Chapter 08 Part 2
32) Offering a guest something from the dessert tray, upselling, and table tents are known as ________. 32) Answer: suggestive selling Explanation: 33) A ________ is a trolley like cart with a burner used for cooking foods tableside. 33) Answer: […]
978-0133762778 Chapter 09 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) In–flight foodservice refers to: 1) A) chain restaurant foodservice establishments in airports B) airport kiosks C) food served onboard aircraft D) airport […]
978-0133762778 Chapter 09 Part 2
31) In college campus foodservice, the daily rate refers to the amount of: 31) A) number of meal plans offered to students who live on campus B) student and faculty necessary to realize a profit each week, based on the […]
978-0133762778 Chapter 10 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The two most important qualities to consider when choosing an appropriate wine to pair with a dish are: 1) A) color and […]
978-0133762778 Chapter 10 Part 2
31) In the United States, premium wines are named after the: 31) A) grape variety B) estate owner C) vineyard D) viticultural area where grown Answer: A Explanation: A) B) C) D) 32) Still wines are those that: 32) A) […]
978-0133762778 Chapter 11
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) When joining a country club, a potential member may be required to pay ________ fee which may be refundable when the member […]
978-0133762778 Chapter 12
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Which of the following is NOT a Disney theme park? 1) A) Epcot B) Magic Kingdom C) Animal Kingdom D) Wild Kingdom […]
978-0133762778 Chapter 13
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The typical gaming guest exhibits all of the characteristics except: 1) A) high level of income B) often younger C) tend to […]
978-0133762778 Chapter 14 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) A FAM trip is designed to: 1) A) for spouses attending a conference who have free time during meetings B) familiarize a […]
978-0133762778 Chapter 14 Part 2
30) A large meeting that includes some type of exposition or trade show would be a: 30) A) convention B) clinic C) exposition D) symposium Answer: A Explanation: A) B) C) D) SHORT ANSWER. Write the word or phrase that […]
978-0133762778 Chapter 15 Part 1
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) The process of reaching an agreement on the terms and conditions that will govern an event or relationship between a client and […]
978-0133762778 Chapter 15 Part 2
34) The ________ stage of event planning should take place during each of the stages of the even planning process and is a final step that can measure the success of the event in meeting the goals and objectives. 34) […]