30)
A large meeting that includes some type of exposition or trade show would be a:
30)
A)
convention
B)
clinic
C)
exposition
D)
symposium
Answer:
A
A)
B)
C)
D)
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
31)
________ are non–profit organizations that represent an urban area that tries to solicit
business or pleasure seeking visitors.
31)
Answer:
Convention and Visitors Bureau or CVB
32)
Meetings that are held every year by corporations or associations to inform their members
of previous and future activities are called ________ meetings.
32)
Answer:
annual
33)
A ________ is a specially designed distraction–free learning environment dedicated to
hosting and supporting small to medium sized meetings.
33)
Answer:
conference center
34)
A service organization within the visitor industry, known as a ________ offers programs
and services designed to meet the clients needs and sells destinations to meeting planners.
34)
Answer:
destination management company
35)
________ are done for site inspections and to sell meeting, convention or exposition
organizers on a particular location.
35)
Answer:
FAM trips
36)
________ may be independent contractors or full–time employees of corporations or
associations that make hotel and meeting bookings and plan events down to the last detail.
36)
Answer:
Meeting planners
37)
Hired by the exposition show manager or association meeting planner, the ________ is
responsible for providing all of the services needed to run the facilities for a trade show.
37)
Answer:
service contractors
38)
MICE is an acronym for ________ which represents a segment of the tourism industry that
has become very profitable; the average MICE tourist spends about twice as much as other
tourists.
38)
Answer:
meetings, incentive travel, conventions, and exhibitions
7
39)
A ________ is an event or type of meeting at which experts discuss a particular subject and
opinions are gathered.
39)
Answer:
symposium
40)
A lecture and dialog or ________ is a type of meeting that allows participants to share
experiences in a particular field.
40)
Answer:
seminar
MATCHING. Choose the item in column 2 that best matches each item in column 1.
Match the term with its definition
41)
Seminar
Answer:
D
42)
Associations
Answer:
E
43)
Convention and Visitors Bureau
Answer:
F
44)
Needs Analysis
Answer:
B
45)
Exposition
Answer:
A
46)
Convention
Answer:
G
47)
Service contractors
Answer:
C
A)
An event that bring together sellers of
products and services, where they can
show their products and services to a
group of attendees
B)
The first step in determining the purpose
and desired outcome of a meeting
C)
Individuals responsible for providing all
of the services needed to run the facilities
for a trade show
D)
A lecture and a dialogue that allow
participants to share experiences in a
particular field
E)
Originally created to secure proper wages
and work conditions for its members
F)
A not for profit organization that
represents an urban area that tries to solicit
business or pleasure seeking visitors
G)
Large meetings with some form of
exposition or trade show included
41)
42)
43)
44)
45)
46)
47)
8
48)
Destination Management Company
Answer:
B
49)
Meeting planners
Answer:
C
50)
Workshop
Answer:
A
A)
A small group led by a facilitator or
trainer-generally includes exercises to
enhance skills or develop knowledge in a
specific topic
B)
A service organization within the visitor
industry that offers a host of programs and
services to meet clients’ needs
C)
Contract out their services to (or work for)
associations and corporations and plan
meetings down to the last detail
48)
49)
50)
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
51)
What are the components of an enforceable contract?
Answer:
An offer – what the offering party is willing to do and what is expected in return
Consideration – the payment exchanged for the promises made in a contract-considerations must flow
both ways, for example, services provided and payment for services acceptance–
The agreement to the terms and conditions of an offer
52)
What are the five primary responsibilities of the convention and visitors bureau?
Answer:
1–enhance the image of tourism in the area
2–market the area and encourage people to visit and stay longer
3–target and encourage selected associations and others to hold meetings, expositions and conventions in
the city
4–to assist associations and others with convention preparations and to give support
5–to encourage tourists to partake of the historical, cultural, and recreational opportunities
53)
Explain the role of a CVB in drawing tourism to a city or area. What other industries are represented by the
CVB?
Answer:
The Convention and Visitor’s Bureau (CVB) is a not–for–profit organization that solicits business or
tourists to a location. Other industries that the CVB supports are transportation, hotels, restaurants,
attractions, and suppliers.
54)
Describe the staff responsibilities that would fall under the sales manager of a destination management
company.
Answer:
The special events manager who will have expertise in sound, lighting, and staging
The accounts manager who is an assistant to the sales manager
A theme/events creative director
Audio visual specialist
The operations manager who coordinates
9
55)
What are five types of associations?
Answer:
1–Trade association–industry trade group that is generally a public relations organization
2– Professional association–professional body or organization that exists to further a profession. Usually
non–profit
3– Medical and scientific associations–usually based on specific specialties offering conferences and
continuing education
4– Religious organizations – groups that are part of churches, mosques, synagogues or other spiritual
congregations. They come together to further develop their faith
5– Government organizations–made up of numerous public bodies and agencies-federal, state and local
56)
What does a meeting planner do? List and describe some of their primary activities and responsibilities.
Answer:
Meeting planners are independent contractors who contract out their work and plan meetings in detail.
They are often responsible for pre–meeting activities, on–site activities, and post meeting activities.
57)
List three venues where you would hold a meeting, a convention, or an exposition. Describe the venue and why
you would hold an event at this location.
Answer:
Answers will vary among convention centers, conference centers, city centers, hotels and resorts, cruise
ships, and colleges and universities.
58)
Differentiate between a meeting, a convention, and an exposition. Give an example of each.
Answer:
Meetings are events designed to bring people together for the purpose of exchanging information.
Meetings take many forms.
Expositions are events that bring together sellers of products and services at a location where they can
show their products to a group of attendees.
Conventions are larger meetings that include an exposition
Examples will vary.
10
Answer Key
Testname: C14
1)
B
2)
D
3)
D
4)
C
5)
B
6)
A
7)
D
8)
B
9)
A
10)
D
11)
B
12)
A
13)
B
14)
B
15)
D
16)
B
17)
A
18)
C
19)
A
20)
C
21)
A
22)
D
23)
D
24)
A
25)
A
26)
B
27)
A
28)
A
29)
D
30)
A
31)
Convention and Visitors Bureau or CVB
32)
annual
33)
conference center
34)
destination management company
35)
FAM trips
36)
Meeting planners
37)
service contractors
38)
meetings, incentive travel, conventions, and exhibitions
39)
symposium
40)
seminar
41)
D
42)
E
43)
F
44)
B
45)
A
46)
G
47)
C
48)
B
49)
C
50)
A
Answer Key
Testname: C14
51)
An offer – what the offering party is willing to do and what is expected in return
Consideration – the payment exchanged for the promises made in a contract-considerations must flow both ways, for
example, services provided and payment for services acceptance–
The agreement to the terms and conditions of an offer
52)
1–enhance the image of tourism in the area
2–market the area and encourage people to visit and stay longer
3–target and encourage selected associations and others to hold meetings, expositions and conventions in the city
4–to assist associations and others with convention preparations and to give support
5–to encourage tourists to partake of the historical, cultural, and recreational opportunities
53)
The Convention and Visitor’s Bureau (CVB) is a not–for–profit organization that solicits business or tourists to a
location. Other industries that the CVB supports are transportation, hotels, restaurants, attractions, and suppliers.
54)
The special events manager who will have expertise in sound, lighting, and staging
The accounts manager who is an assistant to the sales manager
A theme/events creative director
Audio visual specialist
The operations manager who coordinates
55)
1–Trade association–industry trade group that is generally a public relations organization
2– Professional association–professional body or organization that exists to further a profession. Usually non–profit
3– Medical and scientific associations–usually based on specific specialties offering conferences and continuing
education
4– Religious organizations – groups that are part of churches, mosques, synagogues or other spiritual congregations.
They come together to further develop their faith
5– Government organizations–made up of numerous public bodies and agencies-federal, state and local
56)
Meeting planners are independent contractors who contract out their work and plan meetings in detail. They are often
responsible for pre–meeting activities, on–site activities, and post meeting activities.
57)
Answers will vary among convention centers, conference centers, city centers, hotels and resorts, cruise ships, and
colleges and universities.
58)
Meetings are events designed to bring people together for the purpose of exchanging information. Meetings take many
forms.
Expositions are events that bring together sellers of products and services at a location where they can show their
products to a group of attendees.
Conventions are larger meetings that include an exposition
Examples will vary.