29)
The largest travel corporation is:
29)
A)
Aladdin Travel
B)
Automobile Association of America
C)
American Express Travel Services
D)
Thomas Cook Travel Corporation
Answer:
C
A)
B)
C)
D)
30)
What organization backs the World Tourism Organization?
30)
A)
United Nations
B)
Automobile Association of America
C)
United States
D)
World Bank
Answer:
A
A)
B)
C)
D)
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
31)
To prevent the collapse of the passenger rail industry in the U.S., Congress passed the
________ in 1970.
31)
Answer:
Rail Passenger Service Act
32)
Tourists spend money in the economic areas they visit and this money is respent in the
local economy. This is the ________ effect.
32)
Answer:
Multiplier
33)
Most convention and visitors bureaus are funded by the ________ tax.
33)
Answer:
Transient occupancy
34)
Through tourism the ________ aims at stimulating economic growth and job creation,
providing incentives for protecting the environment and cultural heritage and promoting
peace, prosperity, and respect for human rights.
34)
Answer:
United Nations World Tourism Organization (UNWTO)
35)
The ________ and ________ system enables air passengers to travel from one smaller city to
another.
35)
Answer:
hub; spoke
36)
________ promote tours and trips that they plan and organize.
36)
Answer:
Tour operators
7
37)
Major U.S. airlines have formed ________ alliances with partner airlines to provide easier
ticketing and transportation access to locations they do not serve.
37)
Answer:
strategic
38)
Hotel guests traveling to reach the hotel, eating in a nearby restaurant and visiting
attractions are examples of the ________ of the segments of the hospitality industry
38)
Answer:
inter–dependency
39)
The International Air Transportation Association (IATA) is the global organization that
________ almost all international airlines.
39)
Answer:
regulates
40)
During the age of the ________ Europeans toured Europe as part of their education.
40)
Answer:
Grand Tour
41)
________ is a dynamic, evolving, consumer–driven force which is the worlds largest
industry.
41)
Answer:
Tourism
42)
The main body for the promotion and development of tourism in the United States is
________.
42)
Answer:
Travel Industry of America (TIA)
43)
A ________ is a middleperson that sells travel services on behalf of airlines, cruise ships,
rail, hotels, etc.
43)
Answer:
Travel Agent
44)
Tourism has become one of the world’s most important sources of ________.
44)
Answer:
employment
45)
Ecotourism is synonymous with ________.
45)
Answer:
sustainable tourism
8
MATCHING. Choose the item in column 2 that best matches each item in column 1.
Match the term with its definition
46)
Feeder Market
Answer:
A
47)
Sustainable tourism
Answer:
I
48)
Planners, organizers and promoters of
tours and trips
Answer:
J
49)
A ripple effect of spending that occurs
with increased tourism
Answer:
D
50)
Interdependency
Answer:
F
51)
First internal combustion engine was
developed here
Answer:
B
52)
World Tourism Organization
Answer:
C
53)
City representatives whose main
function is to attract and retain visitors
to a city
Answer:
G
54)
Hub and Spoke System
Answer:
H
55)
National Railroad Passenger
Corporation
Answer:
E
A)
A market that provides a source of
business
B)
Germany
C)
The leading international organization in
the field of travel and tourism
D)
Multiplier Effect
E)
Amtrak
F)
The dependency of each segment of the
hospitality industry on another for
business
G)
Convention and Visitors Bureaus
H)
Enable passengers to travel from one
smaller city to another city
I)
Ecotourism
J)
Tour Operators
46)
47)
48)
49)
50)
51)
52)
53)
54)
55)
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
56)
What are two main benefits of the airline hub and spoke system?
Answer:
Airlines can service more cities at lower cost and can maximize passenger loads from small cities thereby
saving fuel.
9
57)
Define the following classifications of tourism:
• Inbound international tourism
• Outbound international tourism
• Internal tourism
• Domestic tourism
• National tourism
Answer:
• Inbound International Tourism: visits to a country by non–residents of that country
• Outbound International Tourism: visits by residents of a country to another country
• Internal tourism: visits by tourists of a country to their own country
• Domestic tourism: inbound international plus internal tourists
• National tourism: internal tourists plus outbound international tourists
58)
Describe the multiplier effect and its effects on the economy of a tourism destination.
Answer:
It is a chain reaction of spending resulting from tourists spending money and that money being recycled
through an economy by its residents (employees of the industry). Government agencies use the
multiplier as a measurement of economic growth in an area.
59)
What are five characteristics of the travel and tourism industry as identified by the United Nations World
Tourism Organization and the World Travel and Tourism Council
Answer:
An around the clock all year economic driver, one of the largest employers in the world, leading
producer of tax revenues, accounts for over 10% of the GDP, forecasted to continually grow
60)
List and describe three promoters of tourism.
Answer:
Tour operators–promote tours/trips that they plan and organize.
Travel Agencies–middle person that sells on behalf of hospitality industries; a broker of sorts that brings
together client and supplier
Travel corporations–provide travel service and airline tickets as well as other travel services
Corporate travel manager–a type of entrepreneur working in a large corporation to provide and improve
corporate travel efficiency and reduce travel costs.
Travel and Tour Wholesalers — an independent travel agent that packages tours for his/her clients
Destination Management Companies (DMC’s) — a service organization that offers a host of programs
and services to meet client’s needs.
10
Answer Key
Testname: C2
1)
A
2)
D
3)
A
4)
B
5)
B
6)
A
7)
D
8)
B
9)
B
10)
C
11)
C
12)
A
13)
A
14)
B
15)
A
16)
D
17)
A
18)
D
19)
B
20)
C
21)
B
22)
B
23)
A
24)
C
25)
C
26)
B
27)
B
28)
A
29)
C
30)
A
31)
Rail Passenger Service Act
32)
Multiplier
33)
Transient occupancy
34)
United Nations World Tourism Organization (UNWTO)
35)
hub; spoke
36)
Tour operators
37)
strategic
38)
inter–dependency
39)
regulates
40)
Grand Tour
41)
Tourism
42)
Travel Industry of America (TIA)
43)
Travel Agent
44)
employment
45)
sustainable tourism
46)
A
47)
I
48)
J
49)
D
50)
F
Answer Key
Testname: C2
51)
B
52)
C
53)
G
54)
H
55)
E
56)
Airlines can service more cities at lower cost and can maximize passenger loads from small cities thereby saving fuel.
57)
• Inbound International Tourism: visits to a country by non–residents of that country
• Outbound International Tourism: visits by residents of a country to another country
• Internal tourism: visits by tourists of a country to their own country
• Domestic tourism: inbound international plus internal tourists
• National tourism: internal tourists plus outbound international tourists
58)
It is a chain reaction of spending resulting from tourists spending money and that money being recycled through an
economy by its residents (employees of the industry). Government agencies use the multiplier as a measurement of
economic growth in an area.
59)
An around the clock all year economic driver, one of the largest employers in the world, leading producer of tax
revenues, accounts for over 10% of the GDP, forecasted to continually grow
60)
Tour operators–promote tours/trips that they plan and organize.
Travel Agencies–middle person that sells on behalf of hospitality industries; a broker of sorts that brings together client
and supplier
Travel corporations–provide travel service and airline tickets as well as other travel services
Corporate travel manager–a type of entrepreneur working in a large corporation to provide and improve corporate
travel efficiency and reduce travel costs.
Travel and Tour Wholesalers — an independent travel agent that packages tours for his/her clients
Destination Management Companies (DMC’s) — a service organization that offers a host of programs and services to
meet client’s needs.