Information Systems Management 8th Edition

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 1 The Importance of Information Systems Management 1) One of the challenges for IT executives is the need to balance a single architecture with tailored systems. Answer: TRUE Diff: 1

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 10 Management Issues in System Development 1) The goal of infrastructure management is to reduce costs. Answer: TRUE Diff: 1 Page Ref: 355 Answer: TRUE Diff: 1 Page Ref: 355

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 11 Managing Information Security 1) The overarching goal of information security is to ensure data integrity, availability, and confidentiality. Answer: TRUE Diff: 1 Page Ref: 397 Answer: TRUE Diff: 1

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 12 Supporting Decision Making 1) Decision support systems are designed to address well-structured problems. Answer: FALSE Diff: 1 Page Ref: 424 Answer: FALSE Diff: 1 Page Ref: 424 Answer: FALSE

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 13 Supporting Collaboration 1) According to Drucker, knowledge workers are becoming the dominant portion of labor. Answer: TRUE Diff: 1 Page Ref: 464 Answer: TRUE Diff: 1 Page Ref: 464

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 14 Supporting Knowledge Work 1) Managing knowledge is easier than managing data because the source of knowledge is always internal to an organization. Answer: FALSE Diff: 1 Page Ref: 502-503

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 15 The Challenges Ahead 1) According to Senge, organizational learning that occurs from past experience is considered a learning disability. Answer: TRUE Diff: 2 Page Ref: 543 Answer: TRUE Diff:

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 2 The Top IS Job 1) The term waves of innovation define how IT is used by industries and by enterprises. Answer: TRUE Diff: 1 Page Ref: 50 Answer: TRUE

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 3 Strategic Uses of Information Technology 1) Reengineering business processes is an outward focused strategy. Answer: FALSE Diff: 2 Page Ref: 101 Answer: FALSE Diff: 2 Page Ref: 101 Answer:

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 4 Information Systems Planning 1) Planning is the development of a view of the future to make better decisions in the future. Answer: FALSE Diff: 2 Page Ref: 135 Answer:

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 5 Distributed Systems: The Overall Architecture 1) An IT infrastructure is a blueprint that shows how a system will look. Answer: FALSE Diff: 1 Page Ref: 174 Answer: FALSE Diff:

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 6 Managing Telecommunications 1) The oldest part of the telecommunications infrastructure is modems that are used for dial-in access. Answer: FALSE Diff: 1 Page Ref: 215 Answer: FALSE Diff: 1

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 7 Managing Corporate Information Resources 1) Information is facts where the meaning or intent is supplied by a particular usage. Answer: FALSE Diff: 1 Page Ref: 251 Answer: FALSE Diff:

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 8 Managing Partner-Based IT Operations 1) IT operations budgets contain hardware expenses only, software is budgeted with new development projects. Answer: FALSE Diff: 1 Page Ref: 288 Answer: FALSE Diff:

1 Copyright 2009 Pearson Education, Inc. Publishing as Prentice Hall The Importance of Information Systems Management, 8e (McNurlin/Sprague/Bui) Chapter 9 Technologies for Developing Systems 1) Structured systems development was limited because it did not support database management systems. Answer: FALSE Diff: 1 Page Ref: 323 Answer: FALSE Diff: 1