Archives: Quiz
978-0134319056 Chapter 1 Part 1
1 Excellence in Business Communication, 12e (Thill/Bovee) Chapter 1 Professional Communication in a Digital, Social, Mobile World 1) Which of the following best describes the communication process? A) transferring information and meaning B) listening actively C) writing messages D) speaking […]
978-0134238241 Chapter 12 Part 3
19 74) Identify and describe a key tool used in structured methodologies. Answer: A key tool used in structured methodology is a data flow diagram. A data flow diagram graphically represents a system’s component processes and the flow of data […]
978-0134238241 Chapter 12 Part 2
11 38) Which of the following is a technique used to create websites that will conform to the screen resolution of the user? A) Native design B) Responsive design C) End-user design D) Multi-platform design E) Mobile development Answer: B […]
978-0134238241 Chapter 12 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 12 Building Information Systems and Managing Projects 1) According to the chapter case, what was the primary problem facing the Girl Scouts regarding their supply chain problems? A) There were high error rates […]
978-0134238241 Chapter 11 Part 3
21 67) Decision making is enhanced by a diverse group of ________, such as data mining and fuzzy logic. A) intelligent techniques B) expert systems C) DSS D) intelligent models E) parameterized reports Answer: A Difficulty: 1: Easy AACSB: Information […]
978-0134238241 Chapter 11 Part 2
11 34) GDSS are designed to: A) allow meeting attendees to share their thoughts in real time with their peers. B) manage knowledge using a global perspective. C) enable collaboration among geographically dispersed participants. D) enable executives to easily supervise […]
978-0134238241 Chapter 11 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 11 Improving Decision Making and Managing Knowledge 1) Why does improving a small, routine decision have business value for a company? A) A small decision may have a great economic impact on the […]
978-0134238241 Chapter 10 Part 3
19 75) Which of the following statements about B2B e-commerce is not true? A) Eighty percent of online B2B e-commerce is still based on EDI. B) B2B e-commerce represents approximately 10% of the overall B2B marketplace. C) B2B e-commerce only […]
978-0134238241 Chapter 10 Part 2
11 43) Market creators: A) save users money and time by processing online sales transactions. B) provide a digital environment where buyers and sellers can establish prices for products. C) create revenue by providing digital content over the web. D) […]
978-0134238241 Chapter 10 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 10 E-Commerce: Digital Markets, Digital Goods 1) When did e-commerce begin? A) 1965 B) 1983 C) 1995 D) 1999 E) 2000 Answer: C Difficulty: 1: Easy AACSB: Application of Knowledge LO: 10.1: What […]
978-0134238241 Chapter 9 Part 3
21 Copyright © 2017 Pearson Education, Inc. 68) Selling a customer with a checking account a home improvement loan is an example of: A) operational CRM. B) direct marketing. C) cross-selling. D) cross-channel promotions. E) sales force automation. AACSB: Analytical […]
978-0134238241 Chapter 9 Part 2
11 30) A supply chain driven by actual customer orders or purchases follows a ________ model. A) pull-based B) build-to-stock C) push-based D) replenishment-driven E) continuous delivery Answer: A Difficulty: 2: Moderate AACSB: Information Technology LO: 9.2: How do supply […]
978-0134238241 Chapter 9 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications 1) From your reading of the chapter’s opening case, ACH Food Companies implemented new information systems in order to achieve which of the following […]
978-0134238241 Chapter 8 Part 3
21 71) How does disaster recovery planning differ from business continuity planning? Answer: Disaster recovery planning devises plans for the restoration of disrupted computing and communications services. Disaster recovery plans focus primarily on the technical issues involved in keeping systems […]
978-0134238241 Chapter 8 Part 2
11 44) Zero defects cannot be achieved in larger software programs because fully testing programs that contain thousands of choices and millions of paths would require thousands of years. Answer: TRUE Difficulty: 2: Moderate AACSB: Information Technology LO: 8.1: Why […]
978-0134238241 Chapter 8 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 8 Securing Information Systems 1) ________ refers to policies, procedures, and technical measures used to prevent unauthorized access, alteration, theft, or physical damage to information systems. A) “Security” B) “Controls” C) “Benchmarking” D) […]
978-0134238241 Chapter 7 Part 3
20 72) In blogging, a trackback is a list of entries in other blogs that refer to a post in the first blog. Answer: TRUE Difficulty: 3: Challenging AACSB: Information Technology LO: 7.3: How do the Internet and Internet technology […]
978-0134238241 Chapter 7 Part 2
11 40) A LAN could be used to connect all of the following except: A) all of the computers in a large building. B) all of the devices within a 10-meter area. C) all of the computers in a city. […]
978-0134238241 Chapter 7 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 7 Telecommunications, the Internet, and Wireless Technology 1) The device that acts as a connection point between computers and can filter and forward data to a specified destination is called a(n): A) hub. […]
978-0134238241 Chapter 6 Part 3
20 71) Most back-end databases are able to interpret HTML commands. Answer: FALSE Difficulty: 1: Easy AACSB: Information Technology LO: 6.3: What are the principal tools and technologies for accessing information from databases to improve business performance and decision making? […]
978-0134238241 Chapter 6 Part 2
11 41) Identify and describe the three basic operations used to extract useful sets of data from a relational database? Answer: The select operation creates a subset consisting of all records (rows) in the table that meet stated criteria. The […]
978-0134238241 Chapter 6 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 6 Foundations of Business Intelligence: Databases and Information Management 1) Which of the following is an example of a pre-digital database? A) A library’s card-catalog B) A cash register receipt C) A doctor’s […]
978-0134238241 Chapter 5 Part 3
21 65) Software applications that combine different components of online software applications are referred to as: A) integrated software. B) widgets. C) mashups. D) grid computing. E) web services. Answer: C Difficulty: 2: Moderate AACSB: Information Technology LO: 5.3: What […]
978-0134238241 Chapter 5 Part 2
11 33) All of the following are examples of wearable computing devices except: A) smartwatches. B) smart badges. C) activity trackers. D) smart glasses. E) smartphones. Answer: E Difficulty: 3: Challenging AACSB: Information Technology LO: 5.2: What are the major […]
978-0134238241 Chapter 5 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 5 IT Infrastructure: Hardware and Software 1) Software that manages the resources of the computer is called: A) system software. B) application software. C) data management software. D) network software. E) web services […]
978-0134238241 Chapter 4 Part 3
21 Copyright © 2017 Pearson Education, Inc. 70) A drawback to copyright protection is that the ideas underlying the work are not protected, only their manifestation in the work. AACSB: Application of Knowledge LO: 4.3: Why do contemporary information systems […]
978-0134238241 Chapter 4 Part 2
11 36) Which of the following gives patients access to personal medical records and the right to authorize how this information can be used or disclosed? A) HIPAA B) Gramm-Leach-Bliley Act C) Privacy Protection Act D) Freedom of Information Act […]
978-0134238241 Chapter 4 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 4 Ethical and Social Issues in Information Systems 1) Which of the following best describes how new information systems can result in legal gray areas? A) They work with networked, digital data, which […]
978-0134238241 Chapter 3 Part 3
21 62) Which of the following technologies permits service calls to U.S. companies to be answered in India just as easily and inexpensively as if the help desk were in the United States? A) Cellular networks B) Internet telephony C) […]
978-0134238241 Chapter 3 Part 2
11 30) The idea that the more any given resource is applied to production, the lower the marginal gain in output, until a point is reached where the additional inputs produce no additional output, is referred to as: A) the […]
978-0134238241 Chapter 3 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 3 Achieving Competitive Advantage with Information Systems 1) Which of the following is not one of the competitive forces in Porter’s model? A) Suppliers B) Other competitors C) External environment D) Customers E) […]
978-0134238241 Chapter 2 Part 3
21 72) A wiki is a type of collaborative: A) social network. B) blogging. C) virtual world. D) website. E) MIS. Answer: D Difficulty: 1: Easy AACSB: Application of Knowledge LO: 2.3: Why are systems for collaboration and social business […]
978-0134238241 Chapter 2 Part 2
11 36) What is the most important benefit of an enterprise application? A) Enabling speed of communicating B) Enabling business functions and departments to share information C) Enabling a company to work collaboratively with customers and suppliers D) Enabling cost-effective, […]
978-0134238241 Chapter 2 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 2 Global E-Business and Collaboration 1) Suppliers, customers, employees, products and services, and ________ are the five basic components with which businesses must deal. A) the environment B) manufacturing and production C) sales […]
978-0134238241 Chapter 1 Part 3
21 73) The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once the messengers have left the office. This is a business problem that falls into the: A) management dimension. B) […]
978-0134238241 Chapter 1 Part 2
11 35) The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company’s members is called its: A) business process. B) environment. C) atmosphere. D) values. E) culture. Answer: E Difficulty: […]
978-0134238241 Chapter 1 Part 1
1 Essentials of MIS, 12e (Laudon) Chapter 1 Business Information Systems in Your Career 1) As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following? A) Improve […]
978-0134183268 16a_test_bank Part 2
10 31) Which term describes health approaches that are outside the realm of traditional Western medicine but are used in conjunction with conventional treatments? A) alternative B) complementary C) contradictory D) functional Answer: B Diff: 2 Skill: Understanding Section: What […]
978-0134183268 16a_test_bank Part 1
1 Health: The Basics, 12e (Donatelle) Chapter 16a Focus On: Understanding Complementary and Integrative Health 1) All of the following are examples of conventional medical treatment EXCEPT A) physical therapy. B) prescription medications. C) acupuncture. D) surgery. Answer: C Diff: […]
978-0134183268 Chapter 16 Part 3
17 64) Requesting an x-ray when it is unnecessary but the patient demands it would be considered defensive medicine. Answer: TRUE Diff: 2 Skill: Understanding Section: Taking Responsibility for Your Health Care Learning Outcome: 16.1 65) A patient is entitled […]
978-0134183268 Chapter 16 Part 2
11 39) Capitation refers to A) payment of a fixed monthly amount to a health-care provider per enrolled patient, regardless of the type or number of services provided. B) a one-time fee that is paid to health care providers from […]
978-0134183268 Chapter 16 Part 1
1 Health: The Basics, 12e (Donatelle) Chapter 16 Making Smart Health Care Choices 1) Taking responsibility for your health care includes all of the following EXCEPT A) learning how to navigate the health care system. B) using over-the-counter medications to […]
978-0134183268 Chapter 15 Part 2
11 41) The human body does not excrete polychlorinated biphenyls (PCBs) but instead stores them in the A) lungs. B) kidneys. C) liver. D) muscles. Answer: C Diff: 1 Skill: Remembering Section: Water Pollution and Shortages Learning Outcome: 15.4 42) […]
978-0134183268 Chapter 15 Part 1
1 Health: The Basics, 12e (Donatelle) Chapter 15 Promoting Environmental Health 1) All of the following are consequences of population growth EXCEPT A) natural resources being depleted. B) animal habitats being destroyed. C) decreased availability of clean water. D) higher […]
978-0134183268 Chapter 14 Part 2
11 40) The cultural practice of waiting a year after the death of a spouse to begin dating is an example of A) social death. B) expressed grief. C) mourning. D) bereavement. Answer: C Diff: 3 Skill: Applying Section: Coping […]
978-0134183268 Chapter 14 Part 1
1 Health: The Basics, 12e (Donatelle) Chapter 14 Preparing for Aging, Death, and Dying 1) Katie is a researcher who studies factors that influence aging and how individuals cope with the aging process. Katie works in the field of A) […]
978-0134183268 13a_test_bank Part 2
9 33) What percentage of Americans will experience low back pain at some point in their life? A) around 25 percent B) around 45 percent C) around 65 percent D) around 85 percent Answer: D Diff: 1 Skill: Remembering Section: […]
978-0134183268 13a_test_bank Part 1
1 Health: The Basics, 12e (Donatelle) Chapter 13a Focus On: Reducing Risks for Chronic Diseases and Conditions 1) Two lung conditions referred to as chronic obstructive pulmonary disease (COPD) are A) chronic bronchitis and asthma. B) asthma and emphysema. C) […]
978-0134183268 Chapter 13 Part 3
19 66) More than 24 million people in Africa are infected with HIV. Answer: TRUE Diff: 2 Skill: Understanding Section: HIV/AIDS Learning Outcome: 13.6 67) Two high-risk behaviors associated with the development of HIV/AIDS are having unprotected sex and injecting […]
978-0134183268 Chapter 13 Part 2
11 36) Delay in seeking medical care for pelvic inflammatory disease (PID) increases the risk of permanent damage and scarring that can lead to A) infertility and other complications. B) bleeding between periods. C) painful urination. D) painful intercourse. Answer: […]