Information Systems Today: Managing in the Digital World 5th Edition

Information Systems Today, 7e (Valacich) Chapter 1 Managing in the Digital World Chapter 1 Managing in the Digital World Chapter 1 Managing in the Digital World 1) Identify a true statement about the function of knowledge workers. A) They use knowledge to perform their jobs but do not create knowledge. B) They create, modify, and/or

29) Which of the following is a geoeconomic challenge of operating in the digital world? A) differences in network infrastructures B) differences in the concept of time and life focus C) differences in measurement units D) differences in export and import regulations E) differences in languages Answer: AAACSB: Information technology Answer: AAACSB: Information technology Answer: A AACSB: Information technology Difficulty:

59) The purpose of a(n) ________ is to support and integrate all facets of the business, including planning, manufacturing, sales, marketing, and so on. A) intelligent system B) functional area information system C) electronic commerce system D) enterprise resource planning system E) management information system Answer: DAACSB: Information technology Answer: DAACSB: Information technology Answer: D AACSB: Information technology Difficulty: Moderate Learning

85) Technology use by organizations can be strategic and a powerful enabler of competitive advantage. Answer: TRUEAACSB: Information technology Answer: TRUEAACSB: Information technology Answer: TRUE AACSB: Information technology Difficulty: Easy Learning Obj.: 1.4: Describe the dual nature of information systems in the success and failure of modern organizations. Classification: Concept 86) Which of the following is used to describe

Information Systems Today, 7e (Valacich) Chapter 10 Securing Information Systems 1) Which of the following is the most accurate definition of a computer crime? A) the act of using a computer to commit an illegal act B) the act of using someone's computer to browse the Internet C) the act of using someone's computer

31) ________ is the dubious practice of registering a domain name and then trying to sell the name for big bucks to the person, company, or organization most likely to want it. A) Cybersquatting B) Bot herding C) Spear phishing D) Logic bombing E) Hacktivism Answer: AAACSB: Information technology Answer: AAACSB: Information technology Answer: A AACSB: Information technology Difficulty: Easy Learning

65) Ciscon Telecom is a mobile operator in the European Union. The company provides personalized services to its customers, and its databases contain valuable information about the customers. The loss of customer information that is used to decide services would be extremely harmful to the organization. Which of the following

86) Which of the following laws makes it mandatory for organizations to demonstrate that there are controls in place to prevent misuse and detect any potential problems? A) Sarbanes-Oxley Act B) Trade Expansion Act of 1962 C) Electronic Communications Privacy Act of 1986 D) Central Intelligence Agency Act E) U.S.A. Patriot Act Answer: AAACSB: Information technology;

Information Systems Today, 7e (Valacich) Chapter 2 Gaining Competitive Advantage Through Information Systems 1) At the ________ level of a firm, the routine, day-to-day business processes and interactions with customers occur. A) strategic B) tactical C) operational D) managerial E) executive Answer: CAACSB: Analytical thinking Answer: CAACSB: Analytical thinking Answer: C AACSB: Analytical thinking Difficulty: Easy Learning Obj.: 2.1: Discuss how information

31) While assessing value of the IS infrastructure, "before-and-after" assessments of infrastructure characteristics such as interoperability, portability, scalability, recoverability, and compatibility can be taken to measure ________ value. A) economic B) operational C) regulatory D) architectural E) compliance Answer: DAACSB: Information technology Answer: DAACSB: Information technology Answer: D AACSB: Information technology Difficulty: Easy Learning Obj.: 2.1: Discuss how information systems can

65) Which of the following statements is true about firms pursuing a multidomestic business strategy? A) There is a huge amount of data and control information flow between the home and subsidiary locations. B) The knowledge transfer between subsidiaries is abundant. C) They have standard offerings across markets and give preference to international

86) How are firms pursuing a global business strategy different from firms pursuing a multidomestic business strategy? Answer: Firms pursuing a global business strategy work in a centralized fashion. As the decisions are made at the headquarters, the organization can be characterized as a centralized hub. The headquarters gives the overall

Information Systems Today, 7e (Valacich) Chapter 3 Managing the Information Systems Infrastructure and Services 1) Which of the following tasks is performed by application software? A) printing documents B) writing a business letter C) presenting information via a monitor D) updating the system clock E) saving data to a disk Answer: BAACSB: Information technology Answer: BAACSB: Information technology Answer:

32) The ________ is a system of interlinked documents on the Internet, or a graphical user interface to the Internet that provides users with a simple, consistent interface to access a wide variety of information. A) private branch exchange B) World Wide Web C) point to point protocol D) Media Access Control Address E) parameter

66) Which of the following occurred in the 1964-1990 generation of computing? A) The mainframe era began. B) The personal computer era ended and interpersonal computing began. C) The mainframe era ended and the personal computer era began. D) The interpersonal computing era ended and the internetworking era began. E) The internetworking era ended. Answer: CAACSB:

84) ImmuneEarth, a research and development company, has "eradicate all diseases" as its motto. It has numerous departments that research the cure of various diseases. One of its largest departments includes the AIDS department where more than 500 scientists constantly research the cure for AIDS. ImmuneEarth has numerous computers that have

Information Systems Today, 7e (Valacich) Chapter 4 Enabling Business-to-Consumer Electronic Commerce 1) The form of electronic commerce that is used by organizations to conduct business with business partners without involving the end consumer is known as ________ electronic commerce. A) business-to-consumer B) peer-to-peer C) business-to-business D) business-to-intermediary E) business-to-supplier Answer: CAACSB: Information technology Answer: CAACSB: Information technology Answer: C AACSB:

32) In ________ pricing, companies set the prices that consumers pay for products. A) viral B) top-up C) menu-driven D) reverse E) rafter bid Answer: CAACSB: Analytical thinking Answer: CAACSB: Analytical thinking Answer: C AACSB: Analytical thinking Difficulty: Easy Learning Obj.: 4.2: Describe business-to-consumer electronic commerce strategies. Classification: Concept 33) The online sales of goods and services are known as ________. A) e-information B) e-integration C)

66) Which of the following characteristics of the Web deals with stimulating a consumer's senses? A) functional convenience B) cost compliance C) representational delight D) structural firmness E) disintermediation capacity Answer: CAACSB: Information technology Answer: CAACSB: Information technology Answer: C AACSB: Information technology Difficulty: Easy Learning Obj.: 4.3: Understand the keys to successful electronic commerce Web sites, and explain the different

85) In the context of GPS-enabled location-based services, capturing specific locations to be viewed on the phone is an example of ________ service. A) location B) mapping C) navigation D) tracking E) disintegration Answer: BAACSB: Information technology Answer: BAACSB: Information technology Answer: B AACSB: Information technology Difficulty: Easy Learning Obj.: 4.4: Describe mobile commerce, consumer-to-consumer electronic commerce, and consumer-to-business electronic commerce. Classification:

Information Systems Today, 7e (Valacich) Chapter 5 Enhancing Organizational Communication and Collaboration Using Social Media 1) ________ are comprised of members from different geographic areas assembled as needed to collaborate on a certain project. A) Work groups B) Virtual teams C) Non-core teams D) Task forces E) Command groups Answer: BAACSB: Information technology Answer: BAACSB: Information technology Answer: B AACSB:

37) A widget could combine geospatial data, photos, reference information, hotel prices, and weather information to provide a comprehensive overview of travel destinations. Answer: FALSEAACSB: Information technology Answer: FALSEAACSB: Information technology Answer: FALSE AACSB: Information technology Difficulty: Easy Learning Obj.: 5.2: Explain social media and evolving Web capabilities. Classification: Concept 38) Social media is a classification of Web

70) Which of the following statements is true about peer production? A) The creator is responsible for publishing new information. B) Only editors have the right to develop new content. C) It is also known as an enterprise content system. D) Anyone can help in producing or improving the final outcome. E) A guest is

Information Systems Today, 7e (Valacich) Chapter 6 Enhancing Business Intelligence Using Information Systems 1) Which of the following statements is true about business intelligence? A) It is an act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community, through the use of

30) Which of the following statements is true about a data mart? A) It standardizes the format of data retrieved from different systems. B) It contains selected data from a data warehouse. C) It stores master data only. D) It is a compilation of data from the database that is organized and produced in

64) ________ is the ability of a page to attract and keep visitors. A) Normalization B) Freecycling C) Stickiness D) Crowdsourcing E) Showrooming Answer: CAACSB: Information technology Answer: CAACSB: Information technology Answer: C AACSB: Information technology Difficulty: Easy Learning Obj.: 6.2: Explain the three components of business intelligence: information and knowledge discovery, business analytics, and information visualization. Classification: Concept 65) Business analytics augments

86) Visual analytics is also known as visual data discovery. Answer: TRUEAACSB: Information technology Answer: TRUEAACSB: Information technology Answer: TRUE AACSB: Information technology Difficulty: Easy Learning Obj.: 6.2: Explain the three components of business intelligence: information and knowledge discovery, business analytics, and information visualization. Classification: Concept 87) Data mining algorithms search for patterns, trends, or rules that are

Information Systems Today, 7e (Valacich) Chapter 7 Enhancing Business Processes Using Enterprise Information Systems 1) Traditionally, companies are organized around five distinct functional areas. Which of the following is one of them? A) supply chain management B) risk management C) technology management D) communication management E) systems management Answer: AAACSB: Information technology Answer: AAACSB: Information technology Answer: A AACSB: Information

31) Administrative activities focus on the ________. A) design and development of applications that support the primary business activities B) hardware and software that must be implemented to support the applications that the primary activities use C) business activities associated with employee management D) processes and decision making to orchestrate the day-to-day operations of

61) The features and modules that an enterprise system comes with out of the box are referred to as the ________ version. A) best-practices B) reengineered C) vanilla D) customized E) modified Answer: CAACSB: Information technology Answer: CAACSB: Information technology Answer: C AACSB: Information technology Difficulty: Easy Learning Obj.: 7.2: Describe what enterprise systems are and how they have evolved. Classification: Concept 62)

81) Components to support accounting, performance management, and corporate governance are called ________management. A) human resource B) operations C) financial D) personal E) organizing Answer: CAACSB: Information technology Answer: CAACSB: Information technology Answer: C AACSB: Information technology Difficulty: Easy Learning Obj.: 7.3: Describe enterprise resource planning systems and how they help to improve internal business processes. Classification: Concept 82) Enterprise resource planning (ERP) extended components

Information Systems Today, 7e (Valacich) Chapter 8 Strengthening Business-to-Business Relationships via Supply Chain and Customer Relationship Management 1) The term ________ is commonly used to refer to a collection of companies and processes involved in moving a product from the suppliers of raw materials to the customer. A) supply warehouse B) supply chain C)

28) ________ refers to the use of key performance indicators to monitor performance of the entire supply chain, including sourcing, planning, production, and distribution. A) Supply chain integration B) Supply chain optimization C) Supply chain strategy D) Supply chain visibility E) Supply chain analytics Answer: EAACSB: Information technology Answer: EAACSB: Information technology Answer: E AACSB: Information technology Difficulty: Easy Learning Obj.:

61) Briefly describe the information flow element of a supply chain. Answer: Information flow refers to the movement of information along the supply chain, such asorder processing and delivery status updates. Information can flow up or down the supply chain as needed. The key element to the information flow is the

79) Identify the factors that help in building models of customer demand in an analytical customer relationship management (CRM) system. A) sales forecasting and performance analyses B) account and contact management C) price, quality, and satisfaction analysis of competitors D) customer history and preferences management E) order processing and tracking Answer: CAACSB: Information technology Answer: CAACSB: Information

Information Systems Today, 7e (Valacich) Chapter 9 Developing and Acquiring Information Systems 1) ________ refers to the process of identifying, quantifying, and presenting the value provided by a system. A) Making a business case B) Testing a process C) Making a prototype D) Deploying software product E) Refining a prototype Answer: AAACSB: Information technology Answer: AAACSB: Information technology Answer:

Mismanagement: A fourth explanation is that the new system has not been implemented and managed well. Some believe that people often simply build bad systems, implement them poorly, and rely on technology fixes when the organization has problems that require a joint technology/process solution. Rather than increasing outputs or profits, IS

58) Which of the following is true of patch management? A) It helps in testing the correctness of individual modules and the integration of multiple modules of a system. B) It helps in the process of transforming the system design into a working computer system. C) It helps in performing corrective or preventive

82) A company needs a new information system to manage increasing customer orders and changing demands. The company's five-member information system (IS) team is competent and capable of developing a new system, but decides against developing a system in-house. Which of the following, if true, would most weaken the company's decision? A)

Information Systems Today, 7e (Valacich) Technology Briefing: Foundations of Information Systems Infrastructure 1) Which of the following is an input device used to enter information into computers? A) speakers B) track pads C) printers D) headphones E) plotters Answer: BAACSB: Information technology Answer: BAACSB: Information technology Answer: B AACSB: Information technology Difficulty: Easy Learning Obj.: AP.1: Discuss foundational information systems (IS) hardware

33) Secondary storage is located on the motherboard and is used to store the data and programs currently in use. Answer: FALSEAACSB: Information technology Answer: FALSEAACSB: Information technology Answer: FALSE AACSB: Information technology Difficulty: Easy Learning Obj.: AP.1: Discuss foundational information systems (IS) hardware concepts. Classification: Concept 34) A flash drive, located within the CPU, is a small

64) ________ refers to the use of automated software tools by systems developers to design and implement information systems. A) Computer aided software engineering (CASE) B) American Standard Code for Information Interchange (ASCII) C) Arithmetic logic unit (ALU) D) Redundant array of independent disks (RAID) E) Carrier sense multiple access (CSMA) Answer: AAACSB: Information technology Answer: AAACSB:

95) Which of the following methods uses high-frequency light waves to transmit signals on an unobstructed path between nodes? A) Bluetooth B) wireless LAN C) high-frequency radios D) infrared line of sight E) microwave systems Answer: DAACSB: Information technology Answer: DAACSB: Information technology Answer: D AACSB: Information technology Difficulty: Easy Learning Obj.: AP.3: Describe foundational networking and Internet concepts. Classification: Concept 96) Wireless