Information Systems Today, 7e (Valacich)
Chapter 3 Managing the Information Systems Infrastructure and Services
1) Which of the following tasks is performed by application software?
A) printing documents
B) writing a business letter
C) presenting information via a monitor
D) updating the system clock
E) saving data to a disk
Difficulty: Moderate
Learning Obj.: 3.1: Describe how changes in business’ competitive landscape influence
changing IS infrastructure needs.
Classification: Concept
2) Information systems infrastructure consists of hardware, system software, storage,
networking, and data centers.
Difficulty: Easy
Learning Obj.: 3.1: Describe how changes in business’ competitive landscape influence
changing IS infrastructure needs.
Classification: Concept
3) Application software helps to automate business processes, and it enables processes that
would otherwise not even be possible.
Difficulty: Easy
Learning Obj.: 3.1: Describe how changes in business’ competitive landscape influence
changing IS infrastructure needs.
Classification: Concept
4) A fundamental component of the IS infrastructure is the ________, that is, the computers that
run the applications and databases necessary for processing transactions or analyzing business
data.
A) protocol
B) archival storage
C) hardware
D) system software
E) data center
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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5) With respect to the five general classes of computers, ________ are typically used for mission
critical applications, such as transaction processing.
A) workstations
B) supercomputers
C) servers
D) mainframes
E) personal computers
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
6) Which of the following is a difference between a server and a workstation?
A) A workstation has fast network connectivity when compared to a server.
B) A workstation is used primarily as the main, central computing system for major corporations.
C) A workstation has high reliability when compared to a server.
D) A workstation has more memory and more disk storage when compared to a server.
E) A workstation is typically used by one user at a time.
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Synthesis
7) With respect to the general classes of computers, a ________ is the most expensive and most
powerful kind of computer, which is used primarily to assist in solving massive scientific
problems.
A) supercomputer
B) workstation
C) mainframe computer
D) server
E) personal computer
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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8) With respect to the general classes of computers, a ________ is very large and is used
primarily as the main, central computing system for major corporations.
A) personal computer
B) supercomputer
C) server
D) mainframe computer
E) workstation
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
9) With respect to the general classes of computers, a ________ is any computer on a network
that makes access to files, printing, communications, and other services available to users of the
network.
A) workstation
B) server
C) personal computer
D) supercomputer
E) mainframe
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
10) Which of the following statements is true about servers?
A) They are used to provide services to users within large organizations or to Web users.
B) They are primarily used as the main, central computing system for major corporations.
C) They are used primarily to assist in solving massive scientific problems.
D) They are optimized for visualization and rendering of three-dimensional models.
E) They are used for personal computing and small business computing.
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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11) Which of the following general classes of computers designed for medical, engineering, or
animation and graphics design uses is optimized for visualization and rendering of three-
dimensional models, and typically have fast processors, large memory, and advanced video
cards?
A) mainframes
B) supercomputers
C) workstations
D) servers
E) personal computers
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
12) With respect to the general classes of computers, a ________ is used for small business
computing.
A) workstation
B) personal computer
C) mainframe computer
D) server
E) supercomputer
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
13) With respect to the five general classes of computers, a ________ is typically used for
scientific research.
A) mainframe computer
B) workstation
C) supercomputer
D) microcomputer
E) server
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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14) The most prominent type of system software, the ________, coordinates the interaction
between hardware components, peripherals, application software, and users.
A) random-access memory
B) operating system
C) read-only memory
D) base station
E) point to point protocol
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
15) Which of the following is an example of an operating system?
A) Safari
B) Microsoft Office
C) Mozilla Firefox
D) Ubuntu Linux
E) Microsoft Surface
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
16) ________ software is the collection of programs that control the basic operations of
computer hardware.
A) Application
B) Transitory
C) System
D) Open source
E) Peripheral
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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17) The operating system of a computer is an example of ________ software.
A) system
B) open source
C) transitory
D) peripheral
E) application
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
18) Operating systems are often written in ________, a very low-level computer programming
language that allows the computer to operate quickly and efficiently.
A) structured query language
B) hypertext markup language
C) assembly language
D) extensible markup language
E) practical extraction and report language
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
19) Which of the following statements is true of an intranet?
A) It secures proprietary information stored within the corporate local area network.
B) It is easily accessible to the public.
C) It can be used to access advertorial information.
D) It can be used by anyone with an Internet connection.
E) It cannot be accessed by using virtual private networks.
Difficulty: Moderate
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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20) Governmental regulations such as the ________ Act mandate archiving business documents
and relevant internal communication, including e-mail and instant messages.
A) Glass-Steagall
B) Sarbanes-Oxley
C) Robinson-Patman
D) Celler-Kefauver
E) Taft-Hartley
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
21) With respect to computer networking, ________ refers to the physical pathway-cable(s) and
wireless-used to carry network information.
A) multiplatform
B) transmission control protocol
C) random-access memory
D) traceroute
E) transmission media
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
22) ________ define the procedures that different computers follow when they transmit and
receive data.
A) Consoles
B) Keyloggers
C) Protocols
D) Hosts
E) Hypertexts
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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23) With respect to computer networks, a typical ________ network has a bandwidth of 10 Mbps
to 1 Gbps.
A) personal area
B) metropolitan area
C) wide area
D) campus area
E) local area
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
24) ________ is the transmission capacity of a computer or communications channel, which
represents how much binary data can be reliably transmitted over the medium in one second.
A) Latency
B) Data buffer
C) Bandwidth
D) Jitter
E) Codec
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
25) Bandwidth is measured in ________.
A) moles per second
B) joules per second
C) parts per million
D) bits per second
E) relays per second
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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26) A ________ is any computer on the network, or any software application, that uses only the
services provided by the server.
A) peer
B) client
C) host
D) console
E) port
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
27) A ________ is any computer that may both request and provide services.
A) console
B) client
C) peer
D) host
E) port
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
28) Which of the following computer networks is used for providing wireless communication
between devices, using technologies such as Bluetooth?
A) personal area network
B) storage area network
C) campus area network
D) metropolitan area network
E) body sensor network
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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29) ________ networks enable any computer or device on the network to provide and request
services. All members of the network have equivalent capabilities and responsibilities.
A) Server-centric
B) Server-to-peer
C) Client-to-peer
D) Peer-to-peer
E) Client-centric
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
30) With respect to computer networks, ________ are also referred to as Wi-Fi networks.
A) storage area networks
B) wireless body sensor networks
C) wireless local area networks
D) campus area networks
E) personal area networks
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
31) Which of the following storage methods is used for storing long-term copies of
organizational data?
A) archival
B) backup
C) operational
D) translational
E) protocol
Difficulty: Easy
Learning Obj.: 3.2: Describe the essential components of an organization’s IS infrastructure.
Classification: Concept
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