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58) Which of the following is true of patch management?
A) It helps in testing the correctness of individual modules and the integration of multiple
modules of a system.
B) It helps in the process of transforming the system design into a working computer system.
C) It helps in performing corrective or preventive maintenance for a system.
D) It helps in decommissioning the current system and installing the new system in the
organization.
E) It helps to develop system documentation that details the inner workings of the system to ease
future maintenance.
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
59) The final phase of the systems development life cycle is systems ________.
A) design
B) implementation
C) analysis
D) maintenance
E) operation
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
60) ________ use the Internet to check the software vendor's Web site for available fixes to
problems. The application downloads and installs these in order to fix software flaws.
A) Alpha testing systems
B) Proxy variables
C) Benchmarking systems
D) Patch management systems
E) Workarounds
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
21
61) The process of making changes to an information system to repair flaws in design, coding, or
implementation is known as ________ maintenance.
A) adaptive
B) perfective
C) preventive
D) corrective
E) predictive
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
62) The process of making changes to an information system to evolve its functionality, to
accommodate changing business needs, or to migrate it to a different operating environment is
known as ________ maintenance.
A) adaptive
B) perfective
C) preventive
D) corrective
E) predictive
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
63) ________ maintenance involves making enhancements to improve processing performance
or interface usability or adding desired (but not necessarily required) system features (in other
words, "bells and whistles").
A) Adaptive
B) Perfective
C) Preventive
D) Corrective
E) Predictive
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
22
64) Preventive maintenance of a system involves ________.
A) making changes to an information system to repair flaws in the design
B) making enhancements to improve processing performance or interface usability
C) making changes to a system to reduce the chance of future system failure
D) adding desired, but not necessarily required system features
E) making changes to an information system to accommodate changing business needs
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
65) A company has a five-member team in charge of the development and maintenance of its
information systems. An information system is in place, and the team performs routine
maintenance to keep it running smoothly. Which of the following scenarios is an example of
perfective maintenance?
A) Jason notices a faulty component in the system and modifies the component.
B) Justin works on the system to make the user interface more user-friendly.
C) Sara knows that the company is migrating to a different operating environment next month,
and makes changes to the system.
D) Dylan predicts that the company's old system may fail under new demands, and takes steps to
avert it.
E) Kiera detects a fault in the coding, which is hampering system performance, and rectifies it.
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Application
66) A company has a five-member team in charge of development and maintenance of its
information systems. An information system is in place, and the team performs routine
maintenance to keep it running smoothly. Which of the following scenarios is an example of
adaptive maintenance?
A) Jason notices a faulty component in the system and modifies the component.
B) Justin works on the system to make the user interface more user-friendly.
C) Sara knows that the company is migrating to a new operating environment next month, and
makes the appropriate changes to the system.
D) Dylan predicts that the company's old system may fail under new demands, and takes steps to
avert it.
E) Kiera detects a fault in the coding, which is hampering system performance, and rectifies it.
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Application
23
67) Which of the following is true of prototyping?
A) It is part of the fourth stage of the systems development life cycle.
B) It is synonymous with the adaptive maintenance of a system.
C) It does not consider user requirements for the system.
D) It uses a trial-and-error approach for discovering how a system should operate.
E) It is also known as end-user development.
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
68) Traditionally, the most common option for packaged software was commercial off-the-shelf
software.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
69) The first phase of the systems development lifecycle is systems design.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
70) Requirements collection is the process of gathering and organizing information to understand
how a proposed information system should function.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
71) Analysts interview people informed about the operation and issues of the current or proposed
system.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
24
72) In an entity-relationship diagram, each data entity can have only one attribute that describes
it.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
73) Data flows represent the movement of data through an organization or within an information
system.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
74) Processing logic represents the way in which data are transformed.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
75) System conversion is the process of commissioning the current way of doing things and
reinstalling the old system in the organization.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
76) Corrective maintenance involves making changes to an information system to evolve its
functionality, to accommodate changing business needs, or to migrate it to a different operating
environment.
Difficulty: Easy
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
25
77) List and explain the main steps in the systems development life cycle (SDLC).
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
26
78) Describe some methods of requirements collection during systems analysis.
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
79) Describe the elements that must be considered during the systems design phase of the
software development lifecycle (SDLC).
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
27
80) What are the different types of software maintenance?
Difficulty: Moderate
Learning Obj.: 9.2: Describe the systems development life cycle and its various phases.
Classification: Concept
81) Which of the following steps takes place in an organization during both in-house systems
development and external acquisition?
A) vendor selection
B) systems selection
C) systems analysis
D) development of a request for proposal (RFP)
E) proposal evaluation
Difficulty: Easy
Learning Obj.: 9.3: Explain how organizations acquire systems via external acquisition and
outsourcing.
Classification: Concept
28
