Archives
Chapter 1 When a manager states
1. The study of organizational behavior is concerned with: a. psychosocial and interpersonal dynamics in organizations and organizational structure. b. psychosocial and interpersonal dynamics in organizations and work design. c. culture, interpersonal, and group dynamics in organizations. d. psychosocial, interpersonal, […]
Chapter 1 Which The Following Statements About Total
46. Which of the following statements about total quality is true? a. Total quality has direct effects on the behavior of employees at all levels in the organization. b. Chief executives can advance total quality by engaging in a totalitarian […]
Chapter 10 An antidote for groupthink in self-managed teams is
46. Group polarization results in: a. group members moving from extreme attitudes toward more moderate attitudes. b. group members driving decisions toward consensus. c. the tendency for group discussion to produce shifts toward more extreme attitudes among members. d. groupthink. […]
Chapter 10 Disc Leadership Principles blooms Knowledge 24 The First Step
1. Which of the following is an example of a programmed decision situation? a. Arranging financing for constructing a new $50 million office building b. Reorder of raw materials from an established supplier c. Purchase of a new mainframe computer […]
Chapter 11 McClelland has found that managers who use power successfully
1. If a person can affect the thoughts, behavior, and feelings of another person, she has: a. influence. b. power. c. authority. d. dominance. 2. The range in which attempts to influence the employee are perceived as legitimate and are […]
Chapter 11 Which of the following is one of Conger’s guidelines on how
46. All of the following are guidelines for implementing an empowerment program except: a. creating opportunities for employees to participate in significant problem solving. b. removing tight controls. c. allowing failure and offering constructive criticism. d. setting modest goals. 47. […]
Chapter 12 All of the following are characteristics of autocratic leadership style
1. According to John Kotter, leadership, in contrast to management, entails: a. planning and budgeting. b. organizing and staffing. c. problem solving. d. setting an organizational direction. 2. Kotter suggests that leadership and management: a. consist of very similar activities. […]
Chapter 12 The Leadership Process Involves 1 setting Direction For
46. Which of the following is true of women managers? a. Women are less suited to difficult leadership positions because they lack decision-making skills. b. Women have to rely on position power to be effective leaders. c. Women tend to […]
Chapter 13 Conflicts Each Level Can Further Classified As either
46. is a tendency to display behavior inconsistent with, or even opposite of, a conventionally held concept. a. Stereotype reactance b. Displacement c. Role conflict d. Suboptimization 47. In the context of negotiation, is the approach in which the parties’ […]
Chapter 13 They Help People Crystallize Their Values And
1. EI is defined as: a. any situation in which incompatibility leads to disagreement or opposition between two or more parties. b. constructive agreement between two or more people. c. the negative side of emotional quality. d. the power to […]
Chapter 14 California And Wisconsin Concluded That The Adverse
52. Designing jobs that will result in better employee health and productivity is a concern of both international scholars and organizations. All of the following would reduce worker uncertainty in a job except: a. providing employees with timely and complete […]
Chapter 14 Job enlargement was developed to overcome the problem of
1. An organizational position is identified as: a. an employee’s specific work and task activities in an organization. b. a job in relation to other parts of the organization. c. a mental of physical activity that has productive results. d. […]
Chapter 15 Generally, the flatter an organization, the more vertical integration
49. Emerging organizational structures will emphasize all of the following except: a. multiple competencies. b. process rather than function. c. self-managed teams. d. extensive vertical differentiation. 50. All of the following are emerging organizational structures except: a. circle. b. network. […]
Chapter 15 The Most Appropriate Measure Organization Size When
1. Organizational design is a process of specifying structural features of an organization. This process begins with: a. determining the organization’s goals. b. identifying task specifications of each job. c. arranging jobs into departments. d. diagramming formal channels of communication. […]
Chapter 16 Which of the following would NOT provide an indication of an
1. Which of the following is NOT an important attribute of organizational culture? a. Shared norms and values b. Artifacts c. Assumptions d. Pervasiveness and endurance 2. A pattern of basic assumptions that are considered valid and that are taught […]
Chapter 16 Which The Following Not Guideline For
49. Which of the following is NOT a guideline for managers who want to create a global culture? a. Create clear and simple mission statements b. Develop global career paths c. Integrate values that change with time d. Reward employees […]
Chapter 17 Basing rewards on the current market value of the work being performed
1. The Dyson Foundation and Jeremy Fry Memorial Scholarship identifies potential and deserving students and Dyson mentors such students in their areas of interest. In the career stage model, Dyson is most likely to become a mentor in the . […]
Chapter 17 Enterprising is one of Holland’s six types of personalities
58. Someone with security/stability as a career anchor would prefer to work as a(n): a. government employee. b. commercial airline pilot. c. entrepreneur. d. salesperson. 59. An appropriate occupation/job for a person with a technical/functional competence anchor is: a. machine […]
Chapter 18 The traditional view of resistance to change was to treat it
46. Psychological contracting can be modified, improved, and clarified through: a. career planning. b. role negotiation. c. team building. d. survey feedback. 47. Action learning is an effective individual-focused intervention technique that enhances: a. leadership training. b. process consultation. c. […]
Chapter 18 When the organization makes a large-scale change, such as
1. All of the following are planned corporate changes except: a. installing a computer-controlled machine tool. b. responding to an increase in excise tax on gasoline. c. preparing materials and making arrangements for a workforce diversity-training workshop. d. scheduling production […]
Chapter 2 Cinderellas Glass Slipper Has Resulted Temporary Movement
1. Which of the following challenges must managers overcome to remain competitive? a. Challenge of managing ethical behavior b. Challenge of work force diversity c. Challenge of globalization d. All of the above 2. Which of the following is NOT […]
Chapter 2 Women Are Also Becoming Better Prepared Contribute
46. Which of the following would not be considered sexual harassment? a. A male department head is propositioned by a female employee who has bid for a different job that carries a high rate of pay. b. When congratulating employees […]
Chapter 3 A person’s intelligence and feelings
1. Which of the following statements is NOT correct according to the proponents of interactional psychology? a. Behavior is a function of heredity and physical stature. b. People vary in terms of cognitive, affective, motivational, and ability factors. c. A […]
Chapter 3 less attributions than unsuccessful candidates
46. When a female softball player is given more applause for a home run hit than a male teammate, it would most likely be due to: a. first impression error. b. projection. c. selective perception. d. contrast against a stereotype. […]
Chapter 4 In Stage 6 of Kohlberg’s cognitive moral development
43. What type of work culture would you most likely find in Iran, a predominantly collectivist country? a. Individualist culture b. Work culture based on task accomplishment c. Work culture based on contributions to relationships d. Work culture that is […]
Chapter 4 Knowledge 21 The Type Organizational Commitment That Based
1. Attitudes are an important factor in organizational behavior because: a. they are not measurable. b. they are responsible only for the negative behavior of employees at work. c. they are closely linked to behavior. d. they can be measured […]
Chapter 5 Quick Displayed High Need For Socialized Versus
1. The process of arousing and sustaining goal-directed behavior is called: a. energizing. b. psychoanalysis. c. motivation. d. affiliation. 2. The proposition that a person‘s life was founded on the compulsion to work and the power of love is related […]
Chapter 5 When These factors Are
43. The motivation theory that holds that employee motivation is determined by the belief that a valued outcome will result from effort is called the: a. equity theory. b. goal-setting theory. c. expectancy theory. d. two-factor theory. 44. The belief […]
Chapter 6 A person working at a computer terminal may get lower
1. In context of the work environment, learning: a. takes place through formal training programs. b. is primarily the cognitive activity of acquiring knowledge. c. is ad hoc and accidental. d. is primarily a change in behavior acquired through experience. […]
Chapter 6 A strong way for an employee to develop self-efficacy
46. The reliability of an effective performance appraisal system comes from ensuring: a. the appropriate dimensions of performance are appraised. b. that the dimensions of performance that are measured are constructed in a valid way. c. that evaluations from multiple […]
Chapter 7 idea that the fit between a person’s self-image or
1. The unconscious preparation to fight or flee that a person experiences when faced with any demand is known as _____. a. homeostasis b. distress c. stress d. strain 2. The adverse psychological, physical, behavioral, and organizational consequence that may […]
Chapter 7 The stress response can be very effective in preparing
46. In the context of social support system, the relationship between a person and the key elements in his or her work and nonwork social support system provides . a. evaluative feedback b. focal role definition c. task specification d. […]
Chapter 8 When people from one culture view those in another culture through
46. Many of the communication technologies significantly limit or eliminate forms of communication. a. written b. impolite c. dominant d. nonverbal 47. The use of new technologies encourages . a. small talk b. polyphasic activity c. less time for groups […]
Chapter 8 Which of the following would be the best way to send
1. Assume that you are a supervisor who manages more than 20 employees, each of whom occupies a different job. At a recent project meeting with your employees, you discussed with them the importance of communication and the rapidly developing […]
Chapter 9 The primary elements of work team structure issues include goals
44. Performance norms are among the most important group norms from the organization’s perspective. a. True b. False ANSWER: True DIFFICULTY: Easy LEARNING OBJECTIVES: ORGB.NELS.15.09.03 NATIONAL STANDARDS: United States – BUSPROG: Analytic STATE STANDARDS: United States – Ohio – DISC: […]
Chapter 9 Who is in charge, management of power and influence, and matters of trust
1. Work teams place a strong emphasis on: a. shared leadership. b. personal accountability c. exclusive work products. d. individual leadership. ANSWER: a DIFFICULTY: Easy LEARNING OBJECTIVES: ORGB.NELS.15.09.01 NATIONAL STANDARDS: United States – BUSPROG: Analytic STATE STANDARDS: United States – […]