46. In the context of social support system, the relationship between a person and the key elements in his or her work
and nonwork social support system provides .
a. evaluative feedback
b. focal role definition
c. task specification
d. positive thinking
47. Job redesign, goal setting, and career management are used as stress prevention management techniques in the
_____ stage.
a. tertiary
b. primary
c. reduction
d. secondary
48. The job strain model suggests that:
a. the combination of high job demand and high employee control lead to a high-strain job.
b. low self-determination and self-reliance leads to a low-strain job.
c. an active job is associated with high strain.
d. the combination of high job demand and restricted job decision latitude leads to a high-strain job.
49. In the context of stress prevention management, most organizational prevention is:
a. secondary.
b. primary.
c. tertiary.
d. counterproductive.
50. In the context of individual stress prevention management, learned optimism is:
a. a secondary individual stress prevention method.
b. the planning and prioritizing of tasks.
c. distracting oneself from pessimistic thoughts.
d. is a strong Type A personality characteristic.
51. A commonly used secondary individual stress prevention is:
a. time management.
b. leisure time pursuits.
c. learned optimism.
d. physical exercise.
52. An employee assistance program is:
a. an individual prevention approach to stress.
b. a self-reliance approach to stress.
c. an organizational approach to stress reduction.
d. used by organizations to encourage Type A behavior pattern among employees.
53. Aerobic exercise has been found to:
a. increase adrenaline levels in the blood at rest.
b. improve a person’s ability to manage stressful situations.
c. improve a person’s time management skills.
d. weaken and cause faster heart beats in persons.
54. Stress is a great asset in managing legitimate emergencies and achieving peak performance.
a. True
b. False
55. According to Harry Levinson, self-image is the embodiment of a person’s perfect self.
a. True
b. False
56. Problem-focused coping focuses on managing and controlling the stressor.
a. True
b. False
57. The cognitive appraisal approach to stress emphasizes the fit between a person and his or her environment in terms
of individual abilities and task or role demands.
a. True
b. False
58. The fight–or–flight response to stress is based on an environmental demand that upsets a person‘s natural steady
state according to the homeostatic approach.
a. True
b. False
59. A stress response can be very effective in preparing a person to handle legitimate emergencies through peak
performance.
a. True
b. False
60. The stress response can be very effective in preparing a person to handle legitimate emergencies through peak
performance.
a. True
b. False
61. Regardless of the stress approach used, the stress response can be characterized by a predictable sequence of
mind and body events.
a. True
b. False
62. Role ambiguity and task uncertainty both indicate lack of information.
a. True
b. False
63. Employee assistance programs have been designed in part to provide help to employees in coping with nonwork
demands.
a. True
b. False
b. False
64. Interrole conflict is caused by conflicting expectations related to a single role.
a. True
b. False
65. Change and lack of control are two of the most stressful demands people face at work.
a. True
b. False
66. Nonwork demands may broadly be identified as home demands from an individual’s personal life environment and
personal demands that are self-imposed.
a. True
b. False
67. Men and women have different vulnerabilities to stress.
a. True
b. False
68. Type B personalities display insecure behavior and may respond aggressively in conflict situations.
a. True
b. False
69. Individuals who display hardiness tend to be Type A personalities.
a. True
b. False
70. The Type A behavior pattern is also labeled coronary-prone behavior.
a. True
b. False
71. Transformational coping is actively changing an event into something less subjectively stressful by viewing it in a
broader life perspective.
a. True
b. False
72. Counterdependence is a healthy, secure, interdependent pattern of behavior that is useful when facing stressful
situations.
a. True
b. False
73. Women’s behavioral responses to stress are very similar to men’s responses to stress.
a. True
b. False
74. Primary stress prevention is designed to reduce and possibly eliminate the source of stress, or the stressor.
a. True
b. False
75. Aerobically fit people have lower levels of adrenaline in their blood at rest.
a. True
76. Which of the four approaches to stress appears most useful in understanding job and work-related stress?
77. Describe the Type A behavior pattern.
78. How can job redesign modify a job to prevent excessive stress?
79. Briefly indicate how you can prevent distress in preparing for the final exam of the course in which you are using
this book.
80. Describe the GP3 method of time management.
Match the following:
a. The embodiment of a person’s perfect self
b. An equilibrium or steady state of bodily functioning
c. Adverse consequences of stress
d. The unconscious preparation to fight or flee
e. The way a person sees himself or herself, both positively and negatively
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.07.01
ORGB.NELS.15.07.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom‘s: Knowledge
81. Homeostasis
82. Distress
83. Ego-ideal
84. Stress response
85. Self-image
Match the following:
a. Uncertainty and lack of control
b. Strenuous activities and hazardous substances
c. Child and day care arrangements
d. Abrasive personalities and domineering leadership
e. Confusing expectations coming from others
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.07.04
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom‘s: Knowledge
86. Interpersonal demands
87. Role ambiguity
88. Task demands
89. Physical demands
90. Home demands
Match the following:
a. A healthy interdependent behavior pattern with the individual being able to develop supportive attachments to
others
b. A way of managing stressful events by changing them into less subjectively stressful events
c. An unhealthy, insecure pattern of behavior that leads to separation from others
d. Coronary-prone behavior
e. An unhealthy, insecure pattern of behavior that leads to excessive attempts to achieve security through
relationships with others
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.07.06
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom‘s: Knowledge
91. Transformational coping
92. Counterdependence
93. Overdependence
94. Self-reliance
95. Type A personality
Match the following:
a. High job demands and restricted or low job decision latitude
b. A thinking style or a person‘s internal self-talk approach to distress
c. A planning and prioritizing approach to one’s activities and job tasks
d. An interactive approach to modifying job tasks and responsibilities
e. Socio–emotional network
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.07.07
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge
96. Time management
97. Role negotiation
98. Social support system
99. Positive thinking
100. Job strain model