Archives: Quiz
Management Chapter 16 The last worker in the assembly line put on the
Copyright © 2016 Pearson Education, Inc. 62) The way tasks are combined to form complete jobs is referred to as ________. A) job evaluation B) job rotation C) job design D) job specification Answer: C Diff: 1 AACSB: Reflective thinking […]
Management Chapter 16 In Maslow’s hierarchy of needs theory
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 16 Motivating Employees 1) The ________ element in the definition of motivation is a measure of intensity, drive, and vigor. A) persistence B) effort C) energy D) direction Answer: C […]
Management Chapter 19 Which The following Ratios Will Give Her The
42. Which of the following is considered a leverage ratio? a. Debt ratio b. Return on total assets c. Profit margin on sales d. Conversion ratio e. Inventory turnover 43. The basic philosophy of control at Nutrients-For-You, Inc. is based […]
Management Chapter 15 Which of the following describes Bridget’s personality?
Copyright © 2016 Pearson Education, Inc. 60) Emotional intelligence has been shown to be ________. A) negatively related to job performance at all levels B) negatively related to job performance in middle management only C) positively related to job performance […]
Management Chapter 19 Benchmark control focuses on the quantity of an end product
Chapter 19—Managing Quality and Performance TRUE/FALSE 1. The systematic process of regulating organizational activities to make them consistent with the expectations in plans, targets, and standards of performance refers to organizational control. 2. Effectively controlling an organization requires information about […]
Management Chapter 15 However Those Factors Are Important Individuals May
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 15 Understanding and Managing Individual Behavior 1) Individual behavior in organizations includes ________. A) strategies, norms, and roles B) attitudes, learning, and motivation C) structure, culture, and team building D) […]
Management Chapter 18 Which of the following is NOT a characteristic of team
a. Using technology to build relationships b. Shaping culture through technology c. Monitoring progress and rewards d. Administering rewards e. Using global teams to develop technology 46. Darren and his team have just finished Project A, and are preparing to […]
Management Chapter 14 How Communication Can Flow
Copyright © 2016 Pearson Education, Inc. 59) Which of the following helps an individual to understand the actual content of a message? A) antipathy B) empathy C) apathy D) sympathy Answer: B Diff: 3 AACSB: Reflective thinking; Written and oral […]
Management Chapter 18 Self-managed teams consist of 5 to 20
Chapter 18—Leading Teams TRUE/FALSE 1. A team is defined as a group of two or more people who interact and coordinate their work to accomplish a specific objective. 2. A group and a team are interchangeable terms. ANS: F PTS: […]
Management Chapter 14 Reflective Thinking Written And Oral
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 14 Managing Communication 1) Good communication occurs only when the recipient ________. A) agrees with the sender’s message B) acknowledges the message C) understands the speaker’s meaning D) makes eye […]
Management Chapter 17 Characteristics That Amy Suggests Manager Should Recognize
e. telling 39. Listening is _____ of effective communication. a. 10 percent b. 25 percent c. 40 percent d. 50 percent e. 75 percent ANS: E PTS: 1 DIF: Difficulty: Moderate REF: 577 OBJ: LO: 17-03 NAT: BUSPROG: Analytic STA: […]
Management Chapter 13 Those in the company who view the conflict over
Copyright © 2016 Pearson Education, Inc. 56) Celine feels that the form of marketing their company is using isn’t working anymore. Merle disagrees vehemently. Those in the company who view the conflict over the marketing strategy as bad and harmful […]
Management Chapter 17 The Skills Require Receiving Messages
Chapter 17—Managing Communication TRUE/FALSE 1. Managers facilitate strategic conversations by using open communication, actively listening to others, applying the practice of dialogue, and using feedback for learning and change. 2. Managers spend 80 percent of every working day doing desk […]
Management Chapter 13 High Levels Task Performance Are Nolonger The
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 13 Creating and Managing Teams 1) It is Black Friday. Several people are waiting outside the popular electronics store for someone to unlock the doors. These people constitute a(n) ________. […]
Management Chapter 16 One of your fellow team members at work is continually
51. One of your fellow students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student’s grade. Based on the above, the professor’s actions are consistent with which of the […]
Management Chapter 12 The Internet This Reaches Large Number People
Copyright © 2016 Pearson Education, Inc. 57) Assessment centers are best used to select ________. A) senior management B) semiskilled workers C) employees for entry-level positions D) unskilled workers Answer: A Diff: 1 AACSB: Reflective thinking Learning Obj.: LO 12.2: […]
Management Chapter 16 Many companies are finding that creating a humane
Chapter 16—Motivating Employees TRUE/FALSE 1. Employee motivation affects productivity, and part of a manager’s job is to channel motivation toward the accomplishment of organizational goals. 2. Two ways to classify rewards are extrinsic and monetary. ANS: F PTS: 1 DIF: […]
Management Chapter 12 Hrm Challenge For Managers Ensuring That Their
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 12 Managing Human Resources 1) Which of the following is true of high-performance work practices? A) It is easier to implement in organizations with centralized structures. B) It involves well-structured […]
Management Chapter 15 He has absolutely no experience as a manager
39. The _____ styles works best for employees with moderate readiness, according to Hersey and Blanchard. a. selling and telling b. coaching and participating c. coaching and supporting d. directing and delegating e. entrusting and supporting 40. Two leadership styles […]
Management Chapter 11 It requires minimal support from top management
Copyright © 2016 Pearson Education, Inc. 48) Which of the following will help in making communities of practice successful? A) conducting face-to-face meetings, instead of online meetings B) having clear accountability and managerial oversight C) encouraging members to nurture competing […]
Management Chapter 15 Consideration is the extent to which the leader is task
Chapter 15—Leadership TRUE/FALSE 1. Leadership occurs among people, involves the use of influence, and is used to attain goals. 2. Influence means that the relationship among people is passive. ANS: F PTS: 1 DIF: Difficulty: Moderate REF: 494 OBJ: LO: […]
Management Chapter 11 The Project manager Has Authority Over The Functional
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 11 Designing Organizational – Structure Adaptive Design 1) Which of the following is an advantage of a team structure? A) It empowers employees and makes them more involved. B) It […]
Management Chapter 14 Big Five Personality Factoras Agreeableness Openness Experience
32. Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented? a. Agreeableness b. Conscientiousness c. Emotional stability d. Openness […]
Management Chapter 10 Paul Abdul Oil Corporation (PAOC) began as
Copyright © 2016 Pearson Education, Inc. 60) Explain centralization, decentralization. How do these relate to employee empowerment? Answer: Centralization is the degree to which decision making takes place at upper levels of the organization. If top managers make key decisions […]
Management Chapter 14 Organizing the selected data into patterns for interpretation
Chapter 14—Understanding Individual Behavior TRUE/FALSE 1. Job satisfaction is work behavior that goes beyond job requirements and contributes as needed to the organization’s success. 2. The link between satisfaction and performance, according to research, is generally small and is affected […]
Management Chapter 10 Marcus was asked to represent the cardiac unit as part of
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 10 Designing Organizational Structure – Basic Designs 1) ________ is the formal arrangement of jobs within an organization. A) Departmentalization B) Organizational design C) Organizational structure D) Work specialization Answer: […]
Management Chapter 13 Unfortunately, companies that foster a diverse
ANS: T PTS: 1 DIF: Difficulty: Difficult REF: 421 OBJ: LO: 13-01 NAT: BUSPROG: Analytic STA: DISC: Individual Dynamics KEY: Bloom’s: Knowledge ANS: T PTS: 1 DIF: Difficulty: Moderate REF: 423 OBJ: LO: 13-02 NAT: BUSPROG: Analytic STA: DISC: Individual […]
Management Chapter 9 This demonstrates A The Threat New Entrants The
Copyright © 2016 Pearson Education, Inc. 58) In the BCG matrix, a ________ has a low anticipated growth rate and a low market share. A) question mark B) cash cow C) dog D) star Answer: C Diff: 1 AACSB: Reflective […]
Management Chapter 12 While on a job interview for an administrative position
c. trial employment period. d. aptitude tests. e. social networking sites. 48. All of the following are selection devices used for assessing applicant qualifications EXCEPT a(n) _____. a. application form b. interview c. employment test d. assessment center e. drug […]
Management Chapter 9 Reflective Thinking learning Obj 92 Explain What Managers
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 9 Managing Strategy 1) AI Rubber is one of four suppliers of molded rubber products and has a 45% market share. The market for its products is shrinking. AI Rubber […]
Management Chapter 12 One The Newest Ways Gauging Whether
Chapter 12—Managing Human Resources TRUE/FALSE 1. Hiring and keeping quality employees is one of the most urgent concerns for today’s organizations. 2. The set of activities that are undertaken to attract, develop, and maintain an effective work force refers to […]
Management Chapter 8 This Approach Makes Managerial Planning Thorough Systematic
Copyright © 2016 Pearson Education, Inc. 52) The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan. Answer: TRUE Diff: 2 AACSB: […]
Management Chapter 11 This rise is inconsistent with Trophy’s goals in this are
49. Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization? a. Refreezing b. Restating c. Unfreezing d. Changing e. Jumping […]
Management Chapter 8 When Making Editorial Decisions For His
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 8 Planning Work Activities 1) ________ involves defining the organization’s goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities. A) Execution B) Logistics […]
Management Chapter 11 Confrontation, authoritarianism, and disciplined exploration
Chapter 11—Managing Change and Innovation TRUE/FALSE 1. Organizational change refers to the adoption of a new idea or behavior by an organization. 2. Productive innovation refers to innovations in products, services, or processes that radically change an industry’s rules of […]
Management Chapter 7 Stress The Adverse Reaction People Have
Copyright © 2016 Pearson Education, Inc. 56) One reason people resist change in an organization is that they are afraid their skill set will be obsolete. Answer: TRUE Diff: 2 AACSB: Reflective thinking Learning Obj.: LO 7.3: Explain how to […]
Management Chapter 10 All of the following are advantages of a divisional structure
b. excellent coordination between functions. c. in-depth skill specialization and development. d. high quality technical problem solving. e. career progress within functional departments. 63. An advantage of functional structures is the: a. resulting economies of scale. b. enlarged tasks for […]
Management Chapter 7 Kelly Were Consider Enhancing Productivity Giving Greater
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 7 Managing Change and Innovation 1) The Sarbanes-Oxley Act is an example of which of the following forces of change? A) internal change B) technological change C) external change D) […]
Management Chapter 10 Specialization Principle Unity Command Principle Scalar Principled
Chapter 10—Designing Adaptive Organizations TRUE/FALSE 1. The deployment of organizational resources to achieve strategic goals refers to organizing. 2. Organizing defines what to do while strategy defines how to do it. ANS: F PTS: 1 DIF: Difficulty: Moderate REF: 308 […]
Management Chapter 6 The Third And Fourth Stages Are The
Copyright © 2016 Pearson Education, Inc. 59) Pharmacists who decline to dispense drugs that cause abortions are functioning at the ________ stage of moral development. A) preconventional B) conventional C) principled D) post-conventional Answer: C Diff: 2 AACSB: Ethical understanding […]
Management Chapter 9 Decision Objectives Are Often Vague Conflicting And
53. All of these are basic assumptions of the political model except: a. organizations are made up of groups with diverse interests, goals, and values. b. information is clear and complete. c. managers do not have the time, resources, or […]
Management Chapter 6 Social Responsiveness Occurs When Company Engages Social
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 6 Managing Social Responsibility and Ethics 1) Social obligation is the obligation of a business to meet its ________. A) social and legal responsibilities B) economic and social responsibilities C) […]
Management Chapter 9 The main difference between risk and uncertainty
Chapter 9—Managerial Decision Making TRUE/FALSE 1. Making a choice is the most significant part of the decision-making process. 2. A decision is a choice made from available alternatives. ANS: T PTS: 1 DIF: Difficulty: Easy REF: 270 OBJ: LO: 09-01 […]
Management Chapter 5 Diverse And Multicultural Work Environments learning
Copyright © 2016 Pearson Education, Inc. 47) Employee A prefers to work flexible hours and to work from home as often as practical. According to research, Employee A is likely to be ________. A) a minority B) disabled C) female […]
Management Chapter 8 These functional-level strategies are consistent with
e. potential new entrants. 41. Which of the following is NOT one of Porter’s competitive forces? a. Potential new entrants b. Bargaining power of suppliers c. Bargaining power of stockholders d. Bargaining power of customers e. Rivalry among competitors ANS: […]
Management Chapter 5 Such Surface level differences Characteristics Can Affect The Way
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 5 Managing Diversity 1) The ways in which people in an organization are different from and similar to one another is known as ________. A) business etiquette B) work culture […]
Management Chapter 8 All The Following Are Porters Competitive
Chapter 8—Strategy Formulation and Execution TRUE/FALSE 1. Research has shown that strategic thinking and planning positively affect a firm’s performance and financial success. 2. Strategic thinking is more important -profit businesses than for non-profit organizations. ANS: F PTS: 1 DIF: […]
Management Chapter 4 Italian Manager Will Readily And Comfortably Make
Copyright © 2016 Pearson Education, Inc. 57) Natalya operates a retail store in Romania. She buys consumer electronics from vendors in China and Japan to sell in her store. Natalya is engaging in ________, A) global sourcing B) licensing C) […]
Management Chapter 7 Intelligence Team Functional Team Task Forced Project
d. Mission development e. Vision development 39. High Fence Corporation is currently implementing an MBO program. Managers and employees jointly set objectives and develop action plans, and goal achievement is evaluated on an annual basis. High Fence is missing which […]
Management Chapter 4 Concept 30 The Forerunner The Organization For Economic
Copyright © 2016 Pearson Education, Inc. Management, 13e (Robbins) Chapter 4 Managing in a Global Environment 1) Only speaking one language is one sign that a nation suffers from ________. A) parochialism B) ethnocentrism C) polycentrism D) geocentrism Answer: A […]