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978-7115120175 Chapter 01 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 1 Managing Human Resources Today 1) ________ maintain contact within the community and publicize openings. A) Job Analysts B) EEO representatives C) Recruiters D) Compensation managers Objective: Chapter objective 1 2) […]
978-7115120175 Chapter 01 Part 2
44) Which of the following is NOT a factor changing the environment of HRM? A) demographic trends B) economic trends C) “generation Y” D) All of the above. Objective: Chapter objective 2 45) All of the following are new HRM […]
978-7115120175 Chapter 02 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 2 Managing Equal Opportunity and Diversity 1) The ________ Amendment to the U.S. Constitution states, “no person shall be deprived of life, liberty, or property, without due process of the law.” […]
978-7115120175 Chapter 02 Part 2
B) the defense attorney C) the employer D) the EEOC office Answer: C Diff: 1 Page Ref: 32 Objective: Chapter objective 1 44) If race, color, religion, sex, or national origin is a motivating factor in a termination, but the […]
978-7115120175 Chapter 02 Part 3
83) According to the Equal Pay Act, management must pay workers the same under all circumstances. Skill: AACSB: Reflective Thinking Objective: Chapter objective 1 84) When a job involves an equivalent amount of skills, effort, and responsibility then an employer […]
978-7115120175 Chapter 03 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 3 Personnel Planning and Recruiting 1) ________ is the procedure through which one determines the duties associated with positions and the characteristics of people to hire for those positions. A) Job […]
978-7115120175 Chapter 03 Part 2
45) ________ are special employment agencies retained by employers to seek out top-tier management talent for their clients. A) State-run employment agencies B) Temporary agencies C) Executive recruiters D) Job banks Objective: Chapter objective 5 46) Executive recruiters are also […]
978-7115120175 Chapter 03 Part 3
17 Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 73) Recruitment efforts should be an integral part of a firm’s strategic planning process. Objective: Chapter objective 5 74) Some job descriptions have a “standards of performance” section. Answer: […]
978-7115120175 Chapter 04 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 4 Testing and Selecting Employees 1) Hiring workers who have criminal backgrounds without proper safeguards is considered ________. A) improper hiring B) negligent hiring C) appropriate depending upon the job D) […]
978-7115120175 Chapter 04 Part 2
40) Tests that measure a range of abilities including memory, vocabulary, verbal fluency, and numerical ability are called ________ tests. A) aptitude B) intelligence C) achievement D) comprehensive Objective: Chapter objective 2 41) Jack is being tested on static strength, […]
978-7115120175 Chapter 04 Part 3
Answer: TRUE Diff: 2 Page Ref: 109 Objective: Chapter objective 2 88) Computerized and online testing can only be done with esoteric, unconventional tests. Skill: AACSB: Reflective Thinking Objective: Chapter objective 2 89) The in-basket exercise is a personality test […]
978-7115120175 Chapter 05 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 5 Training and Developing Employees 1) Employee ________ provides new employees with the basic background information required to perform their jobs satisfactorily. A) recruitment B) selection C) orientation D) development Objective: […]
978-7115120175 Chapter 05 Part 2
43) The ________ process includes improving the firm’s future performance and make sense in terms of the firm’s strategy and goals. A) management development B) management skills inventory C) action planning D) performance support Objective: Chapter objective 4 44) Which […]
978-7115120175 Chapter 05 Part 3
71) Overcoming resistance is perhaps the hardest part of leading a change. Objective: Chapter objective 5 72) Technology hampers efforts at orienting employees. Answer: FALSE Diff: 1 Page Ref: 132 Objective: Chapter objective 1 73) The HR specialist usually starts […]
978-7115120175 Chapter 06 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 6 Performance Management and Appraisal 1) The process of evaluating an employee’s current and/or past performance relative to his or her performance standards is called ________. A) recruitment B) employee selection […]
978-7115120175 Chapter 06 Part 2
35) What is the fourth step in the Management by Objectives Method? A) set the organization’s goals B) set departmental goals C) discuss departmental goals D) define expected results Objective: Chapter objective 3 36) What is the fifth step in […]
978-7115120175 Chapter 06 Part 3
73) What is another term for 360-degree feedback? A) feedback loop B) multi-source feedback C) upward feedback D) wheel feedback Skill: AACSB: Reflective Thinking Objective: Chapter objective 1 74) When conducting an appraisal interview, supervisors should do all of the […]
978-7115120175 Chapter 07 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 7 Compensating Employees 1) ________ refers to all forms of pay or rewards going to employees and arising from their employment. A) Reimbursement B) Employee compensation C) Salary D) Benefits Objective: […]
978-7115120175 Chapter 07 Part 2
39) What is the purpose of the wage curve? A) to show the relationship between the value of the job as determined by one of the job evaluation methods and the current average pay rates for your grades B) to […]
978-7115120175 Chapter 07 Part 3
Objective: Chapter objective 4 21 Copyright © 2013 Pearson Education, Inc publishing as Prentice Hall 80) The full retirement age according to Social Security for individuals born in 1960 or later is ________. A) 62 B) 65 C) 67 D) […]
978-7115120175 Chapter 07 Part 4
100) External equity refers to how fair the job’s pay rate is, when compared to other jobs within the same company. Objective: Chapter objective 3 101) The Equal Pay Act focuses on three compensable factors—know-how, problem solving, and accountability. Answer: […]
978-7115120175 Chapter 08 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 8 Ethics and Fair Treatment in Human Resource Management 1) The principles of conduct governing an individual or a group are referred to as ________. A) judgments B) norms C) ethics […]
978-7115120175 Chapter 08 Part 2
Diff: 2 Page Ref: 233 Objective: Chapter objective 4 11 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 45) The plant closing law requires employers with ________ or more employees to give advance notification prior to closing a […]
978-7115120175 Chapter 08 Part 3
Objective: Chapter objective 1 17 Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall 75) Engagement is fostered when employees understand how their departments contribute to the company’s success. Skill: AACSB: Ethical Reasoning Objective: Chapter objective 6 76) Employees […]
978-7115120175 Chapter 09 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 9 Managing Labor Relations and Collective Bargaining 1) About ________% of people working in the United States belong to unions. A) 5 B) 12 C) 20 D) 45 Objective: Chapter objective […]
978-7115120175 Chapter 09 Part 2
49) All of the following are examples of permissible bargaining items except: A) indemnity bonds. B) use of union label. C) overtime pay. D) cafeteria prices. Objective: Chapter objective 3 50) Illegal bargaining items are ________. A) a part of […]
978-7115120175 Chapter 09 Part 3
75) Right to work is a term used to describe state statutory or constitutional provisions banning the requirement of union membership as a condition of employment. Objective: Chapter objective 1 76) Pay is always the issue as to why people […]
978-7115120175 Chapter 10 Part 1
A Framework for Human Resource Management, 7e (Dessler) Chapter 10 Protecting Safety and Health 1) Each year there are roughly ________ cases of workplace accidents per 100 full-time workers in the United States. A) 1 B) 2 C) 4 D) […]
978-7115120175 Chapter 10 Part 2
Diff: 1 Page Ref: 291 Objective: Chapter objective 5 44) Burnout can be reduced by ________. A) hiring more employees B) removing the stressors that caused it initially C) thinking about your work D) Both B and C. Skill: AACSB: […]
978-7115120175 Chapter 10 Part 3
72) A nice vacation once a year can eliminate burnout. Objective: Chapter objective 5 73) Depressed people tend to have worse safety records. Answer: TRUE Diff: 3 Page Ref: 291 Objective: Chapter objective 5 74) OSHA recently has focused on […]