978-7115120175 Chapter 09 Part 1

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A Framework for Human Resource Management, 7e (Dessler)

Chapter 9 Managing Labor Relations and Collective Bargaining

1) About ________% of people working in the United States belong to unions.

A) 5

B) 12

C) 20

D) 45

Objective: Chapter objective 1

2) The decision to unionize may be based on ________.

A) fear of job loss

B) arbitrary management actions

C) increasing workload

D) All of the above.

Objective: Chapter objective 1

3) The closed shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union

B) company can hire only union members

C) employees who do not belong to the union must still pay dues

D) employees can decide whether to join the union and only those who join pay

dues

Objective: Chapter objective 1

4) The ________ form of union security means that the company can hire only

union members.

A) closed shop

B) union shop

C) agency shop

D) maintenance of agreement

Objective: Chapter objective 1

5) The union shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union

B) company can hire only union members

C) employees who do not belong to the union must still pay dues

D) employees can decide whether to join the union and only those who join pay

dues

Objective: Chapter objective 1

6) The ________ form of union security means that the company can hire

nonunion people but those people must join the union within a prescribed period

of time.

A) closed shop

B) union shop

C) agency shop

D) open shop

Objective: Chapter objective 1

7) The agency shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union

B) company can hire only union members

C) employees who do not belong to the union must still pay dues

D) employees can decide whether to join the union and only those who join pay

dues

Objective: Chapter objective 1

8) The ________ form of union security means that the employees who do not

belong to the union still must pay union dues because the union’s efforts benefit

them all.

A) closed shop

B) union shop

C) agency shop

D) open shop

Objective: Chapter objective 1

9) The ________ form of union security means that it is up to the workers

whether or not they join the union and only those who join must pay dues.

A) closed shop

B) union shop

C) agency shop

D) maintenance of membership

Skill: AACSB: Analytical Skills

Objective: Chapter objective 1

10) The ________ form of union security means that union members have

preference in hiring, but the employer can hire non-union members.

A) closed shop

B) union shop

C) agency shop

D) preferential shop

Objective: Chapter objective 1

11) The term ________ describes statutory or constitutional provisions banning

the requirement of union membership as a condition of employment.

A) termination at will

B) right to work

C) open shop

D) free labor

Objective: Chapter objective 1

12) Right to work laws inhibit union formation by ________.

A) outlawing unions in right to work states

B) prohibiting any form of union security

C) leaving the question of union affiliation up to each company

D) leaving the question of union security up to each company

Objective: Chapter objective 1

13) In which human resource activity does a typical labor agreement give the

union a role?

A) recruitment

B) selection

C) dismissal

D) All of the above.

Objective: Chapter objective 1

14) The AFL-CIO is a ________.

A) voluntary federation of about 56 national and international labor unions made

up of many local unions

B) local union for automobile workers in Detroit, Michigan

C) federation of companies who fight unionization of their plants and facilities

D) regional form of the National Labor Relations Board

Objective: Chapter objective 1

15) The ________ guaranteed each employee the right to bargain collectively free

from interference, restraint, or coercion.

A) National Labor Relations Act

B) Norris-LaGuardia Act

C) National Labor Relations Board

D) Taft-Hartley Act

Objective: Chapter objective 1

16) A contract that allows management to require nonunion membership as a

condition for employment is called a ________ contract.

A) yellow dog

B) scaredy cat

C) yellow chicken

D) black dog

Objective: Chapter objective 1

17) Prior to 1930, employers attempted to limit the influence of unions using all

of the following methods except:

A) spies.

B) collective bargaining.

C) firing union agitator.

D) blacklisting union members.

Objective: Chapter objective 1

18) The ________ banned certain unfair labor practices and provided for majority

rule by secret-ballot elections to determine whether a firm’s employees would

unionize.

A) National Labor Relations Act

B) Norris-LaGuardia Act

C) AFL-CIO

D) Taft-Hartley Act

Objective: Chapter objective 1

19) The ________ was established by the Wagner Act to enforce its provisions.

A) National Labor Relations Committee

B) Norris-LaGuardia Group

C) National Labor Relations Board

D) Knights of Labor

Objective: Chapter objective 1

20) The Norris-LaGuardia Act ________.

A) guaranteed each employee the right to bargain collectively free from

interference, restraint, or coercion

B) made yellow dog contracts unenforceable

C) banned unions from restraining or coercing employees from exercising their

guaranteed bargaining rights

D) Both A and B.

Objective: Chapter objective 1

21) The Wagner Act ________.

A) guaranteed each employee the right to bargain collectively free from

interference, restraint, or coercion

B) made yellow dog contracts unenforceable

C) provided for secret-ballot elections for determining whether a firm’s employees

would unionize

D) banned unions from restraining or coercing employees from exercising their

guaranteed bargaining rights

Objective: Chapter objective 1

22) The National Labor Relations Act was also known as the ________.

A) Taft-Hartley Act

B) Gompers Act

C) Wagner Act

D) Landrum-Griffin Act

Objective: Chapter objective 1

23) Which of the following was not named an unfair labor practice by the Wagner

Act?

A) bribing employees

B) yellow dog contracts

C) company spy systems

D) moving businesses to avoid unionization

Objective: Chapter objective 1

24) In what year was the Wagner Act passed?

A) 1886

B) 1932

C) 1935

D) 1947

Objective: Chapter objective 1

25) The Taft-Hartley Act limited unions in all of the following ways except:

A) prohibiting unfair labor practices.

B) establishing the National Labor Review board.

C) enumerating the rights of employees as union members.

D) enumerating the rights of employers.

Objective: Chapter objective 1

26) Which law gave employers the right to express their views concerning union

organization?

A) Norris-LaGuardia Act

B) Taft-Hartley Act

C) Gompers Act

D) Landrum-Griffin Act

Objective: Chapter objective 1

27) Which law sought to protect union members from possible wrongdoing on the

part of their unions?

A) Norris-LaGuardia Act

B) Taft-Hartley Act

C) Wagner Act

D) Landrum-Griffin Act

Objective: Chapter objective 1

28) According to the Landrum-Griffin Act, national and international unions must

elect officers at least once every ________ years.

A) two

B) four

C) five

D) ten

Objective: Chapter objective 1

29) What is the first step in a union drive and election that seeks to be recognized

as an employee representative?

A) obtaining authorization cards

B) making initial contact

C) holding a hearing

D) holding an election

Objective: Chapter objective 2

30) ________ is an organizing tactic by which full-time undercover union

organizers are hired unknowingly by employers in order to sway union elections.

A) Union salting

B) Featherbedding

C) Espionage

D) Infiltration

Objective: Chapter objective 2

31) In which step of a union drive does the union seek employee signatures to

cards that state the employee has applied to join the union?

A) first

B) second

C) third

D) fifth

Objective: Chapter objective 2

32) How many steps does a drive to unionize a company have?

A) 5

B) 4

C) 3

D) 6

Objective: Chapter objective 2

33) What is the first step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Objective: Chapter objective 2

34) What is the third step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Objective: Chapter objective 2

35) What is the fourth step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Objective: Chapter objective 2

36) What is the second step in the union drive and election?

A) initial contact

B) signing authorization cards

C) the hearing

D) the campaign

Objective: Chapter objective 2

37) What is the fifth step in the union drive and election?

A) the election

B) signing authorization cards

C) the hearing

D) the campaign

Objective: Chapter objective 2

38) What percentage of eligible employees in a bargaining unit must sign

authorization cards in order for the union to petition the NLRB for an election?

A) 10

B) 20

C) 30

D) 50

Objective: Chapter objective 2

39) The typical union authorization card does all of the following except:

A) lets the union state they will seek better working conditions.

B) states that the union will seek to improve wages.

C) states that the employee will get better deals.

D) Authorization cards do all of the above.

Objective: Chapter objective 2

40) A supervisor cannot do which of the following during a unionization drive?

A) threaten

B) bribe

C) promise previously unplanned pay increases or special favors

D) All of the above.

Objective: Chapter objective 2

41) The ________ is the group of employees the union will be authorized to

represent.

A) bargaining unit

B) collective unit

C) unit

D) unitary principle

Objective: Chapter objective 2

42) Which of the following the supervisor can do during a unionization drive?

A) presents facts to employees

B) give opinions about whether unions will hurt

C) share personal experiences he or she had with a union

D) All of the above.

Objective: Chapter objective 2

43) The union becomes the employees’ representative if it wins the election and

winning means getting ________.

A) a majority of votes cast

B) a majority of the total workers in the bargaining unit

C) 30% of the employees to sign authorization cards

D) a majority of votes cast and a majority of electoral votes

Objective: Chapter objective 2

44) ________ is the process of legally terminating a union’s right to represent

employees.

A) Union salting

B) Featherbedding

C) Certification

D) Decertification

Objective: Chapter objective 2

45) Which of the following is not a violation of the requirement for good faith

bargaining stipulated in the National Labor Relations Act?

A) surface bargaining

B) willingness to compromise

C) dilatory tactics

D) bypassing the union representative

Objective: Chapter objective 3

46) Which of the following is one of the categories set out by labor law as subject

to bargaining?

A) legal bargaining items

B) permissible bargaining items

C) non-mandatory bargaining items

D) benefits-related bargaining items

Objective: Chapter objective 3

47) Permissible bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union

B) forbidden by law

C) items which must be negotiated according to law

D) All of the above.

Objective: Chapter objective 3

48) All of the following are examples of mandatory bargaining items except:

A) wages.

B) hours.

C) severance pay.

D) pension benefits of retired employees.

Objective: Chapter objective 3