67) Nonpunitive discipline is discipline involving oral warnings and paid
“decision-making leaves of absence.”
Objective: Chapter objective 3
68) If an employee conducts a personal phone call at work, the employer can
legally eavesdrop and monitor the phone call.
Objective: Chapter objective 3
69) Employers may be held liable for illegal acts their employees commit via
email.
Objective: Chapter objective 3
70) Wrongful discharge occurs when an employee’s dismissal does not comply
with the law or with the contractual agreement stated or implied by the firm via its
employment application forms, employee manuals, or other promises.
Objective: Chapter objective 4
71) In a constructive discharge claim, the former employee argues that he or she
quit, but had no choice because the employer made the situation intolerable.
Objective: Chapter objective 4
72) Poor attendance, voluntary turnover, and psychological withdrawal also
reflect diminished employee engagement.
Objective: Chapter objective 6
73) Open door policies and anonymous “hotlines” help management identify
and remedy morale problems before they get out of hand.
Skill: AACSB: Ethical Reasoning
Objective: Chapter objective 5
74) What is ethical is always legal.
Skill: AACSB: Ethical Reasoning
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