Diff: 1 Page Ref: 291
Objective: Chapter objective 5
44) Burnout can be reduced by ________.
A) hiring more employees
B) removing the stressors that caused it initially
C) thinking about your work
D) Both B and C.
Skill: AACSB: Analytical Skills
Objective: Chapter objective 5
45) Warning signs like sad moods, irritability, and loss of appetite are symptoms
of ________.
A) alcoholism
B) depression
C) stress
D) None of the above.
Objective: Chapter objective 5
46) Which of the following workplace concerns creates costs to the employer
from higher health insurance, higher fire insurance, increased absenteeism, and
reduced productivity?
A) smoking
B) alcoholism
C) drug use
D) AIDS
Objective: Chapter objective 5
47) All of the following is true of smoking employees except:
A) smokers are less healthy than non-smokers.
B) smokers are absent more than non-smokers.
C) smokers make less disability claims than non-smokers.
D) smoker make more expensive health claims than non-smokers.
Skill: AACSB: Analytical Skills
Objective: Chapter objective 5
48) Which of the following groups can employers legally discriminate against?
A) women
B) men over 50
C) smokers
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D) people with AIDS
Objective: Chapter objective 5
49) All of the following are recommendations regarding computer monitor health
problems except:
A) employees should take a 3-5 minute break every 20-40 minutes and use time
for other tasks.
B) reduce glare.
C) give a preplacement vision exam to ensure properly corrected vision.
D) all of the above
Objective: Chapter objective 5
50) Most workplace violence by employees were ________.
A) predictable
B) avoidable
C) homicides
D) Both A and B.
Objective: Chapter objective 5
51) Abusive behavior, threats, and intimidation are signs of ________.
A) depression
B) bullying
C) stress
D) impending disaster
Objective: Chapter objective 5
52) Which of the following safety concerns only became a top priority of
employers following the terrorist attacks of September 11, 2001?
A) workplace violence
B) physical asset security
C) employee selection and screening
D) internet security
Skill: AACSB: Analytical Skills
Objective: Chapter objective 5
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53) Of all females who were murdered at work, what percentage were killed by
someone who was known to the victim?
A) 25
B) 75
C) 35
D) 45
Skill: AACSB: Analytical Skills
Objective: Chapter objective 5
54) ________ means taking advantage of a facility’s natural or architectural
features in order to minimize security problems.
A) Mechanical security
B) Organizational security
C) Natural security
D) Architectural security
Objective: Chapter objective 5
55) Common clues for identifying potentially violent employees include
________.
A) an act of violence off the job
B) sexually aggressive behavior
C) chronic complaining and the raising of frequent, unreasonable grievances
D) All of the above.
Objective: Chapter objective 5
56) Which of the following is not a step an employer can take to protect itself
from terror attacks?
A) check mail carefully
B) prepare evacuation plans
C) identify ahead of time a lean “crisis organization”
D) all of the above
Objective: Chapter objective 5
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57) Many mailrooms now use special scanners to check the safety of incoming
mail. This is an example of using ________ to minimize security problems.
A) mechanical security
B) organizational security
C) natural security
D) pre-existing security
Skill: AACSB: Use of IT
Objective: Chapter objective 5
58) OSHA’s standards are vague which has made them difficult to enforce.
Objective: Chapter objective 1
59) An occupational illness is any abnormal condition or disorder caused by
exposure to environmental factors associated with employment.
Objective: Chapter objective 1
60) Even if the employee was treated easily with first aid, employers must report
the occupational injury.
Objective: Chapter objective 1
61) Investigating employee complaints of alleged violation standards is
considered third in OSHA’s priority list.
Objective: Chapter objective 1
62) The OSHA inspection is usually unannounced.
Objective: Chapter objective 1
63) People who are accident-prone will have more accidents no matter what the
situation.
Objective: Chapter objective 2
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64) The main aim of safety training is to impart the knowledge and skills
required to reduce accidents.
Skill: AACSB: Communication
Objective: Chapter objective 4
65) Safety posters may increase safe behavior at work by more than 20%.
Skill: AACSB: Communication
Objective: Chapter objective 4
66) Positive reinforcement programs identify the worker behaviors that lead to
accidents and then train workers to avoid these behaviors.
Objective: Chapter objective 4
67) Safety audits measure injury and illness statistics, workers’ compensation
costs, and vehicle accident statistics.
Skill: AACSB: Use of IT
Objective: Chapter objective 4
68) One study conducted in three hotels concluded that pre-employment drug
testing seemed to have little or no effect on workplace accidents.
Objective: Chapter objective 5
69) Tardiness is one of the earliest symptoms of alcoholism.
Objective: Chapter objective 5
70) Job stress originates solely from external factors such as work schedule, job
security, and noise.
Objective: Chapter objective 5
71) High-stress workers have health care costs 75% higher than those of less-
stress co-workers.
Objective: Chapter objective 5
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