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A Framework for Human Resource Management, 7e (Dessler)
Chapter 4 Testing and Selecting Employees
1) Hiring workers who have criminal backgrounds without proper safeguards is
considered ________.
A) improper hiring
B) negligent hiring
C) appropriate depending upon the job
D) negligent intent
Objective: Chapter objective 1
2) By some estimates, ________ percent of employees have stolen from their
employers.
A) 75
B) 80
C) 26
D) 49
Objective: Chapter objective 2
3) Careful testing and screening lead to ________.
A) improved performance on your own part
B) screening out “undesirables”
C) improved motivation among all including those who were not hired
D) A and B only
Objective: Chapter objective 1
4) Which of the following is not a type of personnel test?
A) ACO
B) cognitive abilities
C) motor and physical abilities
D) interest inventories
Objective: Chapter objective 2
1
5) XYZ company uses a projective personality test on James. Subsequently,
James is denied employment. James can ________.
A) be angry but nothing else
B) claim the results were false
C) claim the results violate the ADA
D) B and C only
Skill: AACSB: Reflective Thinking
Objective: Chapter objective 2
6) Which of the following is not a "big five" personality dimension?
A) inwardness
B) extroversion
C) agreeableness
D) conscientiousness
Objective: Chapter objective 2
7) Which of the following is not an aspect of intercultural adaptability?
A) supervisory management
B) perception management
C) relationship management
D) self management
Objective: Chapter objective 2
8) The leaderless group discussion is part of the ________.
A) management assessment center
B) personality test battery
C) Wonderlic test
D) None of the above.
Objective: Chapter objective 2
9) A(n) ________ is a procedure designed to solicit information from a person's
oral responses to oral inquiries.
A) interview
B) presentation
C) prospectus
D) invigilation
Objective: Chapter objective 4
2
10) Which of the following is not a common interviewing mistake?
A) snap judgments
B) negative emphasis
C) attractiveness of candidate
D) All of the above.
Objective: Chapter objective 4
11) Which of the following is a question that disabled persons would like
interviewers to ask during the interview?
A) Is there any kind of setting or special equipment that would facilitate the
interview process for you?
B) Provide an example of how you would use technology to carry out your job
duties?
C) Other than technology, what other kind of support did you have in previous
jobs?
D) All of the above.
Objective: Chapter objective 4
12) Interviews should begin by ________.
A) establishing rapport
B) jumping right into the heart of the matter
C) highlighting what the interview will be doing
D) explaining the qualifications of the interviewer
Objective: Chapter objective 4
13) Which of the following is recommended regarding interviewing questions?
A) ask open-ended questions
B) ask questions that can be answered yes or no
C) put words into the applicant's mouth to try to trip them up
D) B and C only
Objective: Chapter objective 4
14) What percentage of HR managers report checking applicants' background?
A) 82
B) 80
C) 75
D) 68
Objective: Chapter objective 4
3
15) Which of the following is a commonly verified background area?
A) legal eligibility for employment
B) dates of prior employment
C) military service
D) All of the above.
Objective: Chapter objective 4
16) What is the first thing you should do to make reference checking more
productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references
Objective: Chapter objective 3
17) What is the second thing you should do to make reference checking more
productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references
Objective: Chapter objective 3
18) What is the third thing you should do to make reference checking more
productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references
Objective: Chapter objective 3
19) Which assessment method has a high content validity?
A) cognitive ability tests
B) personality tests
C) structured interviews
D) job knowledge tests
Skill: AACSB: Analytical Skills
4
Objective: Chapter objective 1
5
20) Which assessment method that Dial Corp. used was shown to have a high
adverse impact?
A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) strength tests
Skill: AACSB: Analytical Skills
Objective: Chapter objective 4
21) Which assessment method can be conducted one-on-one or with a panel?
A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) All of the above.
Skill: AACSB: Analytical Skills
Objective: Chapter objective 4
22) What is the fourth thing you should do to make reference checking more
productive?
A) have the candidate sign a release authorizing the background check
B) get two forms of identification and make applicants fill out job applications
C) use a structured reference checking form
D) use references provided by the applicant as a source of other references
Objective: Chapter objective 3
23) Which of the following is an example of a reliable test?
A) one that yields consistent scores when a person takes two alternate forms of
the test
B) one that yields one score on a test and a different, but better score on the same
test taken on a different occasion
C) one that yields different scores from two different people taking the test on
different occasions
D) one that includes questions that are not repetitive in any way
Skill: AACSB: Analytical Skills
Objective: Chapter objective 1
6
24) If a person scores a 90 on an intelligence test on one day and scores 130 when
retested on another day, you might conclude that this test is ________.
A) valid
B) reliable
C) unreliable
D) inconsistent
Objective: Chapter objective 1
25) If a person scores a 78 on a test on one day and scores a 79 when retested on
another day, you might conclude that this test is ________.
A) valid
B) invalid
C) reliable
D) unreliable
Objective: Chapter objective 1
26) ________ is used as an estimate of reliability when one administers the same
test to the same people at two different points in time, and then compares the test
scores at time 2 with the scores at time 1.
A) Equivalent form estimate
B) Retest estimate
C) Internal consistency
D) Criterion validity
Objective: Chapter objective 1
27) Which of the following describes using a retest estimate to assess reliability?
A) administer the same test to the same people at two different points in time and
compare their test scores at time 2 with the scores at time 1
B) administer a test with x number of items designed to assess a topic, then
statistically analyze the degree to which responses to the items vary together
C) administer different tests to different people and compare test scores of the
different people
D) administer a test with content based on what a person actually needs to know
to do the job in question well
Skill: AACSB: Analytical Skills
Objective: Chapter objective 1
7
28) ________ is used as an estimate of reliability when one administers two tests
deemed to be equivalent by experts and then compares the test scores from the
two tests.
A) Equivalent form estimate
B) Retest estimate
C) Internal comparison estimate
D) Criterion validity
Objective: Chapter objective 1
29) ________ is used as an estimate of reliability when one administers a test with
x number of items designed to assess a topic, then statistically analyzes the degree
to which responses to the items vary together.
A) Equivalent form estimate
B) Retest estimate
C) Internal consistency
D) Internal comparison estimate
Skill: AACSB: Analytical Skills
Objective: Chapter objective 1
30) When repetitive questions appear on a questionnaire, which form of reliability
is likely being measured?
A) retest estimate
B) internal consistency
C) equivalent form
D) criterion validity
Objective: Chapter objective 1
31) Which of the following describes using an equivalent-form estimate to assess
reliability?
A) administer the same test to the same people at two different points in time and
compare their test scores at time 2 with the scores at time 1
B) administer a test with x number of items designed to assess a topic, then
statistically analyze the degree to which responses to the items vary together
C) administer two tests deemed the same by experts and then compare
participants' test scores for test one and test two
D) different tests to different people and compare test scores of the different
people
Skill: AACSB: Analytical Skills
Objective: Chapter objective 1
8
32) Which of the following describes using an internal comparison estimate to
assess reliability?
A) administer the same test to the same people at two different points in time and
compare their test scores at time 2 with the scores at time 1
B) administer a test with x number of items designed to assess a topic, then
statistically analyze the degree to which responses to the items vary together
C) administer different tests to different people and compare test scores of the
different people
D) administer a test with content based on what a person actually needs to know
to do the job in question well
Skill: AACSB: Analytical Skills
Objective: Chapter objective 1
33) Which of the following is not a reason that a test might be unreliable?
A) questions may not represent material
B) testing conditions could vary
C) the test may not predict actual performance
D) All of the above are reasons for unreliable tests.
Skill: AACSB: Reflective Thinking
Objective: Chapter objective 1
34) The first step in the validation process is to ________.
A) choose the tests to measure attributes of job
B) analyze the job
C) administer tests
D) cross-validate
Objective: Chapter objective 1
35) The second step in the validation process is to ________.
A) choose the tests to measure attributes of job
B) analyze the job
C) relate test scores and job criteria
D) cross-validate
Objective: Chapter objective 1
9
36) The final step in the validation process is to ________.
A) choose the tests to measure attributes of job
B) analyze the job
C) relate test scores and job criteria
D) cross-validate
Objective: Chapter objective 1
37) Which of the following tasks is not part of demonstrating content validity?
A) demonstrating that the tasks a person performs on the test represent the tasks
performed on the job
B) demonstrating that the tasks on the test are a random sample of tasks
performed on the job
C) demonstrating the conditions under which the person takes the test resemble
the work situation
D) demonstrating that the scores on the test are a good predictor of criterion like
job performance
Objective: Chapter objective 1
38) Which of the following rights do test takers have under the American
Psychological Association's standard for educational and psychological tests?
A) the right to confidentiality of test results
B) the right to informed consent
C) the right to expect that only qualified people will have access to the scores
D) All of the above.
Objective: Chapter objective 2
39) ________ tests include tests of general reasoning ability and tests of specific
mental abilities like memory and inductive reasoning.
A) Personality
B) Achievement
C) Cognitive
D) Physical ability
Objective: Chapter objective 2
10
