Communicate! 15th Edition

Instructors Resource Manual Verderber, Sellnow and Verderbers Communicate! Fifteenth Edition Justin Braxton-Brown Hopkinsville Community College Contents PART ONE: USING THIS INSTRUCTORS MANUAL ............................................................. 1 Nature of the Hybrid Course ................................................................................................. 1 Organization of Communicate! .............................................................................................. 1

response of SUPER! or PERFECTLY CORRECT! to every student answer soon loses meaning, whereas a simple acknowledgment of an answer (all right or okay) may evoke further student responses. If your response to students comments labels them right or wrong, you teach that there are always right answers and that

Chapter 10 Group Leadership and Problem Solving What youll know: How leadership functions in problem-solving work group teams Group member responsibilities when participating in meetings The six steps in systematic problem-solving process What youll be able to do: Practice effective communication when leading

Chapter 11 Topic Selection and Development What youll know: How to identify an appropriate speech topic How to adapt your speech to meet the needs and expectations of your audience Three different types of sources you can draw from to develop your speech How

Chapter 12 Organizing Your Speech What youll know: The components of an effective speech outline How to determine the main points of your speech Elements of an effective speech introduction Elements of an effective speech conclusion What youll be able to do:

Chapter 13 Presentational Aids What youll know: Why you should incorporate presentational aids into your speech Different types of presentational aids you can choose from Various media you can use to display your presentational aids What youll be able to do: Identify effective

Chapter 14 Language What youll know: How oral style differs from written style What verbal immediacy is and how to convey it in public speeches Language choice strategies that will help your audience pay attention to, understand and remember your ideas What youll

Chapter 15 Delivery What youll know: Some of the symptoms and causes of public speaking apprehension Several techniques you can use to manage public speaking apprehension Pros and cons of different delivery methods What youll be able to do: Engage in productive speech

Chapter 16 Informative Speaking What youll know: The characteristics of informative speaking Some of the major methods of informing Two of the most common informative speech patterns The major types of expository speeches What youll be able to do: Create an informative process

Chapter 17 Persuasive Speaking What youll know: How people listen to and evaluate persuasive messages Three types of persuasive speaking goals or propositions How the target audiences initial attitude toward your topic affects your proposition Several common fallacies to avoid when developing arguments

C. Be responsive: show care about the audience by acknowledging feedback from the audience, especially subtle negative cues. D. Conveying competence and credibility 1. Explain your competence. 2. Use evidence from respected sources. 3. Use nonverbal delivery to enhance your credibility. 4. Use vocal expression to enhance your credibility.

Chapter 2 Perception of Self and Others What youll know: How the perception process works How self-perception is formed and maintained How we form perceptions of others How to increase the accuracy of our perceptions How perception influences and is influenced by communication

Chapter 3 Intercultural Communication What youll know: What a culture is and the role of communication in it The relationship between dominant and co-cultures How cultural identity affects communication The inherent barriers in intercultural communication What youll be able to do: Develop

Chapter 4 Verbal Messages What youll know: What is a language, a dialect, and an idiolect The characteristics of language How word choices and sentence structure shape meaning How conversational social and cultural contexts shape meaning What youll be able to do:

Chapter 5 Nonverbal Messages What youll know: Characteristics of nonverbal messages Types of nonverbal messages we send through our bodies Types of nonverbal messages we send through our voices Types of nonverbal messages we send through use of space and time Types of

Chapter 6 Listening What youll know: What listening is and why it is important to effective communication Three challenges to effective listening Five steps in the active listening process What youll be able to do: Employ specific strategies to willfully attend to the

Chapter 7 Interpersonal Relationships What youll know: The nature of communication in interpersonal relationships The role of disclosure and feedback in relationship life cycles The stages of interpersonal relationship life cycles How dialectical tensions operate in interpersonal relationships What youll be able to

Chapter 8 Interpersonal Communication What youll know: The characteristics of emotional support messages Why and how we manage privacy and disclosure in interpersonal relationships Ways to express desires and expectations Different conflict management styles What youll be able to do: Offer effective

Chapter 9 Communicating in Groups What youll know: What makes a group different from a mere assembly of people Different types of groups Characteristics of healthy groups How groups develop The nature of conflict in groups What youll be able to do:

Chapter 6 Listening Multiple Choice Questions 1. Danielle is listening to her teachers lecture, working hard to understand so that she can do well on the test. She is engaging in _______ listening. a. appreciative b. discriminative c. empathic * d. active a. appreciative b. discriminative c. empathic

TEST BANK Chapter 1 Communication Perspectives Multiple Choice Questions 1. The process of putting our thoughts and feelings into words and nonverbal cues is called _______ * a. encoding b. decoding c. feedback d. semantics * a. encoding b. decoding c. feedback d. semantics * a. encoding

Chapter 10 Group Leadership and Problem Solving Multiple Choice Questions 1. The primary function of leadership is to _______ a. make sure you get what you want out of a group * b. exert influence on a group to achieve a goal c. make decisions for those who

Chapter 11 Topic Selection and Development Multiple Choice Questions 1. The difference between a topic and a subject is that _______ a. a topic is a broad concept; a subject is a specific one b. a topic is a type of speech; a subject is the base of a

Chapter 12 Organizing Your Speech Multiple Choice Questions 1. When preparing a speech, you should first plan the _______ a. introduction * b. body c. conclusion d. it doesnt matter a. introduction * b. body c. conclusion d. it doesnt matter a. introduction * b. body c. conclusion d.

Chapter 13 Presentational Aids Multiple Choice Questions 1. _______ have become important enough to public speaking that they are essentially a form of supporting material. a. Quotations b. Pamphlets c. Laser pointers * d. Presentational aids a. Quotations b. Pamphlets c. Laser pointers * d. Presentational aids a. Quotations

Chapter 14 Language Multiple Choice Questions 1. An effective oral style _______ a. tends toward short sentences b. features plural personal pronouns c. features descriptive words and phrases d. incorporates clear structural elements * e. all of the above a. tends toward short sentences b. features plural personal

Chapter 15 Delivery Multiple Choice Questions 1. Which of the following statements are accurate regarding gestures in public speaking? a. Gestures are distracting and should not be used. b. Gestures should not be practiced in advance; they should be spontaneous. * c. Gestures can help clarify structure in

Chapter 16 Informative Speaking Multiple Choice Questions 1. According to your textbook, when the topic is one with which the audience is already familiar, they are more likely to listen if _______ a. the information is something they already know b. they have the same level of

Chapter 17 Persuasive Speaking Multiple Choice Questions 1. The elaboration likelihood model (ELM) suggests that _______ * a. when we go with our gut feeling, we are using the peripheral route b. emotional appeals will trigger the central route c. peripheral route processing is more influential than central

22. A persuasive speech may attempt to change someones _______ a. attitude b. beliefs c. actions * d. all of the above a. attitude b. beliefs c. actions * d. all of the above a. attitude b. beliefs c. actions * d. all of the above 23. If you

Chapter 2 Perception of Self and Others Multiple Choice Questions 1. The three stages of the perception process are _______ a. action and selection, expectation of stimuli, and impression b. attention and selection, organization of stimuli, and impression * c. attention and selection, organization of stimuli, and interpretation

Chapter 3 Intercultural Communication Multiple Choice Questions 1. Culture shock _______ * a. is caused by an absence of shared meaning b. refers to culturally sensitive interactions between people of different races c. is caused by an absence of sensitivity d. is caused when one person feels rejected

Chapter 4 Verbal Messages Multiple Choice Questions 1. _______ is a system of symbols used by people to communicate. a. Speech community b. Utterance * c. Language d. Grammar a. Speech community b. Utterance * c. Language d. Grammar a. Speech community b. Utterance * c. Language d. Grammar

Chapter 5 Nonverbal Messages Multiple Choice Questions 1. According to the textbook, nonverbal communication is _______ * a. the primary way we convey our emotions b. unambiguous c. communicated only through a single channel d. something we can avoid through monitoring behavior * a. the primary way we

Chapter 7 Interpersonal Relationships Multiple Choice Questions 1. A healthy relationship is characterized by _______ a. getting your own way with another person when you want to b. being well liked * c. developing a mutually satisfying interaction d. fostering contrasting interpersonal needs a. getting your own way

Chapter 8 Interpersonal Communication Multiple Choice Questions 1. Mary does not like to talk to others about her financial situation. When her friend asks her how much savings she has she says, Oh, Im not sure; my parents take care of that, even though she is the one

Chapter 9 Communicating in Groups Multiple Choice Questions 1. A work group is _______ * a. a small collection of people who interact for a common purpose b. usually an unproductive and unfocused collection of individuals c. non-goal oriented d. a group that contains the optimum number of