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978-1305502819 Chapter 1 Part 1
Instructor’s Resource Manual Verderber, Sellnow and Verderber’s Communicate! Fifteenth Edition Justin Braxton-Brown Hopkinsville Community College Contents PART ONE: USING THIS INSTRUCTOR’S MANUAL ……………………………………………………. 1 Nature of the Hybrid Course ……………………………………………………………………………………. 1 Organization of Communicate! …………………………………………………………………………………. 1 Organization of the Instructor’s […]
978-1305502819 Chapter 1 Part 2
response of “SUPER!” or “PERFECTLY CORRECT!” to every student answer soon loses meaning, whereas a simple acknowledgment of an answer (“all right” or “okay”) may evoke further student responses. If your response to students’ comments labels them right or wrong, […]
978-1305502819 Chapter 10
Chapter 10 Group Leadership and Problem Solving What you’ll know: • How leadership functions in problem-solving work group teams • Group member responsibilities when participating in meetings • The six steps in systematic problem-solving process What you’ll be able to […]
978-1305502819 Chapter 11
Chapter 11 Topic Selection and Development What you’ll know: • How to identify an appropriate speech topic • How to adapt your speech to meet the needs and expectations of your audience • Three different types of sources you can […]
978-1305502819 Chapter 12
Chapter 12 Organizing Your Speech What you’ll know: • The components of an effective speech outline • How to determine the main points of your speech • Elements of an effective speech introduction • Elements of an effective speech conclusion […]
978-1305502819 Chapter 13
Chapter 13 Presentational Aids What you’ll know: • Why you should incorporate presentational aids into your speech • Different types of presentational aids you can choose from • Various media you can use to display your presentational aids What you’ll […]
978-1305502819 Chapter 14
Chapter 14 Language What you’ll know: • How oral style differs from written style • What verbal immediacy is and how to convey it in public speeches • Language choice strategies that will help your audience pay attention to, understand […]
978-1305502819 Chapter 15
Chapter 15 Delivery What you’ll know: • Some of the symptoms and causes of public speaking apprehension • Several techniques you can use to manage public speaking apprehension • Pros and cons of different delivery methods What you’ll be able […]
978-1305502819 Chapter 16
Chapter 16 Informative Speaking What you’ll know: • The characteristics of informative speaking • Some of the major methods of informing • Two of the most common informative speech patterns • The major types of expository speeches What you’ll be […]
978-1305502819 Chapter 17 Part 1
Chapter 17 Persuasive Speaking What you’ll know: • How people listen to and evaluate persuasive messages • Three types of persuasive speaking goals or propositions • How the target audience’s initial attitude toward your topic affects your proposition • Several […]
978-1305502819 Chapter 17 Part 2
C. Be responsive: show care about the audience by acknowledging feedback from the audience, especially subtle negative cues. D. Conveying competence and credibility 1. Explain your competence. 2. Use evidence from respected sources. 3. Use nonverbal delivery to enhance your […]
978-1305502819 Chapter 2
Chapter 2 Perception of Self and Others What you’ll know: • How the perception process works • How self-perception is formed and maintained • How we form perceptions of others • How to increase the accuracy of our perceptions • […]
978-1305502819 Chapter 3
Chapter 3 Intercultural Communication What you’ll know: • What a culture is and the role of communication in it • The relationship between dominant and co-cultures • How cultural identity affects communication • The inherent barriers in intercultural communication What […]
978-1305502819 Chapter 4
Chapter 4 Verbal Messages What you’ll know: • What is a language, a dialect, and an idiolect • The characteristics of language • How word choices and sentence structure shape meaning • How conversational social and cultural contexts shape meaning […]
978-1305502819 Chapter 5
Chapter 5 Nonverbal Messages What you’ll know: • Characteristics of nonverbal messages • Types of nonverbal messages we send through our bodies • Types of nonverbal messages we send through our voices • Types of nonverbal messages we send through […]
978-1305502819 Chapter 6
Chapter 6 Listening What you’ll know: • What listening is and why it is important to effective communication • Three challenges to effective listening • Five steps in the active listening process What you’ll be able to do: • Employ […]
978-1305502819 Chapter 7
Chapter 7 Interpersonal Relationships What you’ll know: • The nature of communication in interpersonal relationships • The role of disclosure and feedback in relationship life cycles • The stages of interpersonal relationship life cycles • How dialectical tensions operate in […]
978-1305502819 Chapter 8
Chapter 8 Interpersonal Communication What you’ll know: • The characteristics of emotional support messages • Why and how we manage privacy and disclosure in interpersonal relationships • Ways to express desires and expectations • Different conflict management styles What you’ll […]
978-1305502819 Chapter 9
Chapter 9 Communicating in Groups What you’ll know: • What makes a group different from a mere assembly of people • Different types of groups • Characteristics of healthy groups • How groups develop • The nature of conflict in […]
978-1305502819 Test Bank Chapter 6
Chapter 6 Listening Multiple Choice Questions 1. Danielle is listening to her teacher’s lecture, working hard to understand so that she can do well on the test. She is engaging in _______ listening. 2. The first stage of listening is […]
978-1305502819 Test Bank Chapter 1
TEST BANK Chapter 1 Communication Perspectives Multiple Choice Questions 1. The process of putting our thoughts and feelings into words and nonverbal cues is called _______ 2. How does culture affect interpersonal communication? a. Interpersonal communication is not really affected […]
978-1305502819 Test Bank Chapter 10
Chapter 10 Group Leadership and Problem Solving Multiple Choice Questions 1. The primary function of leadership is to _______ 2. _______ will arise as-needed to help the group meet challenges it faces. a. A formal leader * b. An informal […]
978-1305502819 Test Bank Chapter 11
Chapter 11 Topic Selection and Development Multiple Choice Questions 1. The difference between a topic and a subject is that _______ 2. _______ is an uncritical, unevaluative process of generating ideas. a. Audience analysis * b. Brainstorming c. Concept mapping […]
978-1305502819 Test Bank Chapter 12
Chapter 12 Organizing Your Speech Multiple Choice Questions 1. When preparing a speech, you should first plan the _______ 2. You will only want to start the body of the speech after you have first _______ a. analyzed the audience, […]
978-1305502819 Test Bank Chapter 13
Chapter 13 Presentational Aids Multiple Choice Questions 1. _______ have become important enough to public speaking that they are essentially a form of supporting material. 2. Presentational aids _______ a. clarify and dramatize a verbal message b. help audiences remember […]
978-1305502819 Test Bank Chapter 14
Chapter 14 Language Multiple Choice Questions 1. An effective oral style _______ 2. James poses the rhetorical question, “Who in this room doesn’t want a million dollars?” at the beginning of his presentation to establish _______ a. relevance * b. […]
978-1305502819 Test Bank Chapter 15
Chapter 15 Delivery Multiple Choice Questions 1. Which of the following statements are accurate regarding gestures in public speaking? 2. _______ orientation, viewing speaking as an opportunity to engage in a conversation about something you care about, is an effective […]
978-1305502819 Test Bank Chapter 16
Chapter 16 Informative Speaking Multiple Choice Questions 1. According to your textbook, when the topic is one with which the audience is already familiar, they are more likely to listen if _______ 2. Which of the following behaviors is most […]
978-1305502819 Test Bank Chapter 17 Part 1
Chapter 17 Persuasive Speaking Multiple Choice Questions 1. The elaboration likelihood model (ELM) suggests that _______ 2. Todd notices that several audience members rolled their eyes during a portion of his speech. He adapts by saying, “Now, you may think […]
978-1305502819 Test Bank Chapter 17 Part 2
22. A persuasive speech may attempt to change someone’s _______ 23. If you discover during your audience analysis that the costs associated with your proposition outweigh the incentives that you are offering, _______ * a. you should probably reconsider what […]
978-1305502819 Test Bank Chapter 2
Chapter 2 Perception of Self and Others Multiple Choice Questions 1. The three stages of the perception process are _______ 2. Failure to recognize a misspelling in a word used in a newspaper illustrates perception that is limited because of […]
978-1305502819 Test Bank Chapter 3
Chapter 3 Intercultural Communication Multiple Choice Questions 1. Culture shock _______ 2. Intercultural communication _______ a. refers to an exchange between members of different cultures b. refers to the psychological discomfort you may feel when you interact with people from […]
978-1305502819 Test Bank Chapter 4
Chapter 4 Verbal Messages Multiple Choice Questions 1. _______ is a system of symbols used by people to communicate. 2. A dialect is ______ a. a set of rules for combining words to form sentences b. a sound used to […]
978-1305502819 Test Bank Chapter 5
Chapter 5 Nonverbal Messages Multiple Choice Questions 1. According to the textbook, nonverbal communication is _______ 2. What of the following statements is true about nonverbal messages? a. Nonverbal messages occur less often than verbal messages. * b. Nonverbal messages […]
978-1305502819 Test Bank Chapter 7
Chapter 7 Interpersonal Relationships Multiple Choice Questions 1. A healthy relationship is characterized by _______ 2. Jocelyn is one of Violet’s Facebook “friends.” They went to high school together but never saw each other outside of school. When Facebook reminds […]
978-1305502819 Test Bank Chapter 8
Chapter 8 Interpersonal Communication Multiple Choice Questions 1. Mary does not like to talk to others about her financial situation. When her friend asks her how much savings she has she says, “Oh, I’m not sure; my parents take care […]
978-1305502819 Test Bank Chapter 9
Chapter 9 Communicating in Groups Multiple Choice Questions 1. A work group is _______ 2. A(n) _______ group is a group that forms out of a shared hobby, concern, or activity. a. service b. action * c. interest d. work […]