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978-1259870323 Chapter 1
1 Chapter 1:Thinking about Communication: Definitions, Models, and Ethics West, Introducing Communication Theory, 6e Chapter 1 Thinking about Communication: Definitions, Models, and Ethics Chapter Outline I. Introduction • In the most fundamental way, communication depends on people’s ability to understand […]
978-1259870323 Chapter 10
1 Chapter 10: Social Penetration Theory West, Introducing Communication Theory, 6e Chapter 10 Social Penetration Theory Chapter Outline I. Introduction • To understand the relational closeness between two people, Irwin Altman and Dalmas Taylor (1973) conceptualized Social Penetration Theory (SPT). […]
978-1259870323 Chapter 11
1 Chapter 11: Relational Dialectics Theory West, Introducing Communication Theory, 6e Chapter 11 Relational Dialectics Theory Chapter Outline I. Introduction • Relational Dialectics Theory (RDT) maintains that relational life is characterized by ongoing tensions between contradictory impulses (Baxter and Norwood, […]
978-1259870323 Chapter 12
1 Chapter 12: Communication Privacy Management Theory West, Introducing Communication Theory, 6e Chapter 12 Communication Privacy Management Theory Chapter Outline I. Introduction • Sandra Petronio (2002) states that Communication Privacy Management (CPM) is a practical theory designed to explain the […]
978-1259870323 Chapter 13
1 Chapter 13: Social Information Processing West, Introducing Communication Theory, 6e Chapter 13 Social Information Processing Theory Chapter Outline I. Introduction • The development of online relationships is at the heart of a theory known as Social Information Processing (SIP). […]
978-1259870323 Chapter 14
1 Chapter 14: Groupthink West, Introducing Communication Theory, 6e Chapter 14 Groupthink Chapter Outline I. Introduction • Participating in groups is a fact of life. • Irving Janis, in his book Victims of Groupthink (1972), explains what takes place in […]
978-1259870323 Chapter 15
1 Chapter 15: Structuration Theory Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 15 Structuration Theory Chapter Outline I. Introduction • Members of an organization use rules […]
978-1259870323 Chapter 16
1 Chapter 16: Organizational Culture Theory Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 16 Organizational Culture Theory Chapter Outline I. Introduction • Organizational life is characterized […]
978-1259870323 Chapter 17
1 Chapter 17: Organizational Information Theory West, Introducing Communication Theory, 6e Chapter 17 Organizational Information Theory Chapter Outline I. Introduction • As options for new communication channels increase, the number of messages that people send and receive, as well as […]
978-1259870323 Chapter 18
1 Chapter 18: The Rhetoric West, Introducing Communication Theory, 6e Chapter 18 The Rhetoric Chapter Outline I. Introduction • Studying public speaking and communication in general is important in U.S. society for several reasons. o First, for nearly two decades, […]
978-1259870323 Chapter 19
1 Chapter 19: Dramatism West, Introducing Communication Theory, 6e Chapter 19 Dramatism Chapter Outline I. Introduction • Some rhetoricians might analyze Alan Spector’s problems and Karl’s responses to them using Dramatism, a theoretical position seeking to understand the actions of […]
978-1259870323 Chapter 2
1 Chapter 2: Thinking about the Field: Traditions and Contexts West, Introducing Communication Theory, 6e Chapter 2 Thinking About the Field: Traditions and Contexts Chapter Outline I. Seven Traditions in the Communication Field • Robert Craig (Craig, 1999; Craig and […]
978-1259870323 Chapter 20
1 Chapter 20: The Narrative Paradigm Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 20 The Narrative Paradigm Chapter Outline I. Introduction • The Narrative Paradigm promotes […]
978-1259870323 Chapter 21
1 Chapter 21: Agenda Setting Theory West, Introducing Communication Theory, 6e Chapter 21: Agenda Setting Theory Chapter Outline I. Introduction • Agenda Setting Theory explains that media set the agenda for the public. o They tell people what is important […]
978-1259870323 Chapter 22
1 Chapter 22: Spiral of Silence Theory West, Introducing Communication Theory, 6e Chapter 22 Spiral of Silence Theory Chapter Outline I. Introduction • Opinions are not static and frequently change over the years. • One important influence on one’s opinions […]
978-1259870323 Chapter 23
1 Chapter 23: Uses and Gratifications Theory West, Introducing Communication Theory, 6e Chapter 23 Uses and Gratifications Theory Chapter Outline I. Introduction • In the early days of mass media, Mass Society Theory—the idea that average people are helpless victims […]
978-1259870323 Chapter 24
1 Chapter 24: Cultivation Theory West, Introducing Communication Theory, 6e Chapter 24 Cultivation Theory Chapter Outline I. Introduction • Regardless of the influence and pervasiveness of social media, television still holds a central place in people’s experiences. • Cultivation Theory […]
978-1259870323 Chapter 25
1 Chapter 25: Cultural Studies West, Introducing Communication Theory, 6e Chapter 25 Cultural Studies Chapter Outline I. Introduction • Theorist Stuart Hall questioned the role of the media and their frequently sensational, false, and misleading images. o Unlike other communication […]
978-1259870323 Chapter 26
1 Chapter 26: Media Ecology Theory Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 26 Media Ecology Theory Chapter Outline I. Introduction • Communication theorists often accounted […]
978-1259870323 Chapter 27
1 Chapter 27: Face-Negotiation Theory West, Introducing Communication Theory, 6e Chapter 27 Face-Negotiation Theory Chapter Outline I. Introduction • In the United States, individuals try to manage their conflicts in a solution-oriented manner, frequently disregarding the other’s cultural values or […]
978-1259870323 Chapter 28
1 Chapter 28: Communication Accommodation Theory West, Introducing Communication Theory, 6e Chapter 28 Communication Accommodation Theory Chapter Outline I. Introduction • When two people speak, they sometimes mimic each other’s speech and behavior. • Formerly known as Speech Accommodation Theory, […]
978-1259870323 Chapter 29
1 Chapter 29: Muted Group Theory West, Introducing Communication Theory, 6e Chapter 29 Muted Group Theory Chapter Outline I. Introduction • Muted Group Theory (MGT) focuses on the power to name experiences. o Muted groups metaphorically lose their voice (Wood, […]
978-1259870323 Chapter 3
1 Chapter 3: Thinking About Theory and Research West, Introducing Communication Theory, 6e Chapter 3 Thinking About Theory and Research Chapter Outline I. Introduction • Robert Craig and Heidi Muller (2007) observe, “[T]heorizing is a formalized extension of everyday sense-making […]
978-1259870323 Chapter 30
1 Chapter 30: Feminist Standpoint Theory West, Introducing Communication Theory, 6e Chapter 30 Feminist Standpoint Theory Chapter Outline I. Introduction • Feminist Standpoint Theory (FST) offers a framework for understanding women’s positions relative to the systems of power. • This […]
978-1259870323 Chapter 4
978-1259870323 Chapter 5
1 Chapter 5: Coordinated Management of Meaning West, Introducing Communication Theory, 6e Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 5 Coordinated Management of Meaning Chapter Outline […]
978-1259870323 Chapter 6
1 Chapter 6: Cognitive Dissonance Theory West, Introducing Communication Theory, 6e Chapter 6 Cognitive Dissonance Theory Chapter Outline I. Introduction • Consistency theories in general posit that the mind operates as an intermediary between stimulus and response. o These theories […]
978-1259870323 Chapter 7
1 Chapter 7: Expectancy Violations Theory West, Introducing Communication Theory, 6e Chapter 7 Expectancy Violations Theory Chapter Outline I. Introduction • An important part of any discussion of communication is the role of nonverbal communication. • To understand nonverbal communication […]
978-1259870323 Chapter 8
1 Chapter 8: Uncertainty Reduction Theory West, Introducing Communication Theory, 6e Chapter 8 Uncertainty Reduction Theory Chapter Outline I. Introduction • Sometimes called Initial Interaction Theory, Uncertainty Reduction Theory (URT) was originated by Charles Berger and Richard Calabrese in 1975. […]
978-1259870323 Chapter 9
1 Chapter 9: Social Exchange Theory Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 9 Social Exchange Theory Chapter Outline I. Introduction • Social Exchange Theory (SET) […]
978-1259870323 Test Bank Chapter 1
Chapter 01 – Thinking about Communication: Definitions, Models, and Ethics Chapter 01 Thinking about Communication: Definitions, Models, and Ethics Multiple Choice Questions 1. Communication is defined as A. a linear process in which an individual employs language to send a […]
978-1259870323 Test Bank Chapter 10
Chapter 10 – Social Penetration Theory 10-1 Chapter 10 Social Penetration Theory Multiple Choice Questions 1. As a “stage” theory, Social Penetration Theory believes relationship development is A. nonintimate B. systematic C. unpredictable D. unreasonable 2. The “stranger-on-the-train” phenomenon is […]
978-1259870323 Test Bank Chapter 11
Chapter 11 – Relational Dialectics Theory Chapter 11 Relational Dialectics Theory Multiple Choice Questions 1. Research using Relational Dialectics Theory has uncovered several new dialectics. Which two were found in the research focusing on illness and death in the context […]
978-1259870323 Test Bank Chapter 12
Chapter 12 – Communication Privacy Management Theory Chapter 12 Communication Privacy Management Theory Multiple Choice Questions 1. Over 30 years ago, Petronio and her colleagues published some studies outlining principles that would eventually become part of Communication Privacy Management Theory. […]
978-1259870323 Test Bank Chapter 13
Chapter 13 – Social Information Processing Theory Chapter 13 Social Information Processing Theory Multiple Choice Questions 1. Which of the following theories influenced the development of Social Information Processing Theory? A. Media Ecology Theory B. Media Richness Theory C. Uncertainty […]
978-1259870323 Test Bank Chapter 14
Chapter 14 – Groupthink Chapter 14 Groupthink Multiple Choice Questions 1. All of the following are recommendations provided by Hart for reducing Groupthink EXCEPT A. balance consensus and majority rule B. discourage whistle-blowing C. require oversight and control of groups […]
978-1259870323 Test Bank Chapter 15
Chapter 15 – Structuration Theory Chapter 15 Structuration Theory Multiple Choice Questions 1. All of the following statements about rules are true EXCEPT A. rules may be implicitly learned B. rules increase uncertainty C. rules may be explicitly stated D. […]
978-1259870323 Test Bank Chapter 16
Chapter 16 – Organizational Culture Theory Chapter 16 Organizational Culture Theory Multiple Choice Questions 1. All of the following statements about symbols are true EXCEPT A. symbols represent meanings that are held by members of an organization B. symbols include […]
978-1259870323 Test Bank Chapter 17
Chapter 17 – Organizational Information Theory Chapter 17 Organizational Information Theory Multiple Choice Questions 1. According to Organizational Information Theory, the cycle of communication behaviors includes three stages. Which of the following correctly lists the stages and the order in […]
978-1259870323 Test Bank Chapter 18
Chapter 18 – The Rhetoric Chapter 18 The Rhetoric Multiple Choice Questions 1. In this classic syllogism, which element is the minor premise? “All humans are mortal. Aristotle is human. Aristotle is mortal.” A. All humans are mortal. B. Aristotle […]
978-1259870323 Test Bank Chapter 19
Chapter 19 – Dramatism Chapter 19 Dramatism Multiple Choice Questions 1. Burke argued that some of what people do is motivated by their animal nature (such as thirst and hunger) and some of what they do is motivated by A. […]
978-1259870323 Test Bank Chapter 2
Chapter 02 – Thinking about the Field: Traditions and Contexts Chapter 02 Thinking about the Field: Traditions and Contexts Multiple Choice Questions 1. The _____ context of communication pertains to speaking and persuasion. A. mass/media B. public/rhetorical C. cultural D. […]
978-1259870323 Test Bank Chapter 20
Chapter 20 – The Narrative Paradigm Chapter 20 The Narrative Paradigm Multiple Choice Questions 1. The Narrative Paradigm asserts that A. humans are more persuaded by a good story than by a good argument B. the essential nature of humans […]
978-1259870323 Test Bank Chapter 21
Chapter 21 – Agenda Setting Theory Chapter 21 Agenda Setting Theory Multiple Choice Questions 1. Which of the following important functions of mass media did Harold D. Lasswell describe? A. agenda setting and surveillance B. gatekeeping and limited effect C. […]
978-1259870323 Test Bank Chapter 22
Chapter 22 – Spiral of Silence Theory 22-1 Chapter 22 Spiral of Silence Theory Multiple Choice Questions 1. Noelle-Neumann believes that the very essence of our society depends on people commonly recognizing and endorsing a set of _____. A. assertions […]
978-1259870323 Test Bank Chapter 23
Chapter 23 – Uses and Gratifications Theory Chapter 23 Uses and Gratifications Theory Multiple Choice Questions 1. The main idea behind Uses and Gratifications Theory is that A. people cannot articulate the reasons or gratifications underlying their media consumption B. […]
978-1259870323 Test Bank Chapter 24
Chapter 24 – Cultivation Theory Chapter 24 Cultivation Theory Multiple Choice Questions 1. Gerbner helped found the worldwide _____ in 1996 to assist people in the struggle against powerful media institutions. A. Violence Index B. Media Cultivation Initiative C. Anti-Media […]
978-1259870323 Test Bank Chapter 25
Chapter 25 – Cultural Studies Chapter 25 Cultural Studies Multiple Choice Questions 1. Cultural Studies is a theoretical perspective that A. assumes that human behavior is deterministic B. focuses on how culture is influenced by powerful, dominant groups C. argues […]
978-1259870323 Test Bank Chapter 26
Chapter 26 – Media Ecology Theory Chapter 26 Media Ecology Theory Multiple Choice Questions 1. Scholars term McLuhan’s work “media ecology” because A. it emphasizes the audience B. it views media as an environment unto itself C. it is a […]
978-1259870323 Test Bank Chapter 27
Chapter 27 – Face-Negotiation Theory Chapter 27 Face-Negotiation Theory Multiple Choice Questions 1. All of the following are true about Face-Negotiation Theory EXCEPT A. it combines the principles of intercultural communication, conflict, and politeness B. the theory has been criticized […]
978-1259870323 Test Bank Chapter 28
Chapter 28 – Communication Accommodation Theory Chapter 28 Communication Accommodation Theory Multiple Choice Questions 1. Social Identity Theory suggests that a person’s self-concept comprises A. internal and external manifestations B. personal identity and a social identity C. in-group and out-group […]
978-1259870323 Test Bank Chapter 29
Chapter 29 – Muted Group Theory Chapter 29 Muted Group Theory Multiple Choice Questions 1. _____ are the central focus in Muted Group Theory. A. Nonverbal expectancies B. Language limitations C. Nonverbal limitations D. Language expectancies 2. Which of the […]
978-1259870323 Test Bank Chapter 3
Chapter 03 – Thinking about Theory and Research Chapter 03 Thinking about Theory and Research Multiple Choice Questions 1. All of the following have been identified as goals of theory EXCEPT A. explanation B. understanding C. reviewing D. social change […]
978-1259870323 Test Bank Chapter 30
Chapter 30 – Feminist Standpoint Theory Chapter 30 Feminist Standpoint Theory Multiple Choice Questions 1. Feminist Standpoint Theory focuses on the central concept of _____ and how it shapes our communication with others. A. power B. attraction C. disclosure D. […]
978-1259870323 Test Bank Chapter 4
Chapter 04 – Symbolic Interaction Theory Chapter 04 Symbolic Interaction Theory Multiple Choice Questions 1. Which of the following is true of Symbolic Interaction Theory? A. It centers on the relationship between symbols and interactions between people using these symbols. […]
978-1259870323 Test Bank Chapter 5
Chapter 05 – Coordinated Management of Meaning Chapter 05 Coordinated Management of Meaning Multiple Choice Questions 1. Which of the following is true of Coordinated Management of Meaning (CMM)? A. It focuses on how individuals establish rules for creating and […]
978-1259870323 Test Bank Chapter 6
Chapter 06 – Cognitive Dissonance Theory Chapter 06 Cognitive Dissonance Theory Multiple Choice Questions 1. Cognitive dissonance can be defined as A. the existence of contradictory cognitions B. the feeling of discomfort resulting from inconsistent attitudes, thoughts, and behaviors C. […]
978-1259870323 Test Bank Chapter 7
Chapter 07 – Expectancy Violations Theory 7-1 Chapter 07 Expectancy Violations Theory Multiple Choice Questions 1. According to Burgoon, “an invisible, variable volume of space surrounding an individual which defines individual’s preferred distance from others” is known as A. territoriality […]
978-1259870323 Test Bank Chapter 8
Chapter 08 – Uncertainty Reduction Theory Chapter 08 Uncertainty Reduction Theory Multiple Choice Questions 1. All of the following are concepts identified by Berger and Calabrese as being related to uncertainty EXCEPT A. self-disclosure B. verbal output C. information seeking […]
978-1259870323 Test Bank Chapter 9
Chapter 09 – Social Exchange Theory Chapter 09 Social Exchange Theory Multiple Choice Questions 1. Relationships in which costs exceed rewards are perceived as having A. positive worth B. negative worth C. supportive outcomes D. instability 2. Emotional support and […]