Archives

Product Trademarks: Apple vs. Cisco over iPhone Name By Wade M. Chumney and Tammy W. Cowart Wade M. Chumney is the Cecil B. Day Assistant Professor of Business Ethics and Law at the Georgia Institute of Technology. Tammy W. Cowart […]

Asbestos Compensation: The James Hardie Group By Janis Wardrop, Tracy Wilcox and Peter Sheldon Janis Wardrop and Tracy Wilcox are Lecturers at the University of New South Wales, and Peter Sheldon is an Associate Professor at the University of New […]

BP and the Gulf of Mexico Oil Spill By Mark Barnard Mark Barnard is an Associate Professor of Management in the School of Business at Edgewood College in Madison, Wisconsin. His research interests include employment relationships, organizational behavior, and strategic […]

Cafédirect: The Marketing Evolution and Market Penetration for Fair Trade Products By Bob Doherty, Iain A. Davies, and Simon Knox Bob Doherty is an Associate Professor at Liverpool Hope University, United Kingdom. Iain A. Davies is a Lecturer in Marketing […]

China: Economic Development and Employee Wages By Li Yin and Denis Collins Li Yin is a doctoral student in the School of Economics and Business Administration, Beijing Normal University, in Beijing, China. Denis Collins is a Professor of Management in […]

Chiquita in Colombia: Funding Paramilitary Groups to Protect Business and Employees By Virginia G. Maurer Virginia G. Mauer is the Huber Hurst Professor of Business Law and Legal Studies in the Warrington College of Business Administration, at the University of […]

Cigarette Regulation: Who is Responsible for What? By Ruth T. Norman Ruth T. Norman is an Assistant Professor and Director of the Doctor of Business Administration at Wilmington University in Delaware. I. Introduction A. Case Synopsis: This case examines the […]

Degussa AG: When a Corporation’s Holocaust History Intrudes on the Present By Al Rosenbloom and Ruth Ann Althaus Al Rosenbloom is an Associate Professor of Marketing and International Business at Dominican University in River Forest, Illinois. Ruth Ann Althaus is […]

Movimiento Congruencia: Serving Mexican Workers with Physical Disabilities By Otavio Carrera Santa Cruz, Alejandra Guzmán Barraza, and Asbjorn Osland Octavio Carrera and Alejandra Guzmán Barraza work for CEMEX. Asbjorn Osland is a Professor of Business at San Jose State University. […]

Goldman Sachs By Frank L. Winfrey Frank L. Winfrey is the Clark N. and Mary Perkins Barton Professor of Management at Lyon College in Batesville, Arkansas. I have attempted to write this teaching note in a neutral tone. Its goal […]

Kiva and Its Field Partners By Asbjorn Osland Asbjorn Osland is a Professor of Business at San Jose State University. I. Introduction A. Case Synopsis: Kiva, a non-profit organization founded in 2005, facilitates loans as small as $25 from individuals […]

Bernie Madoff’s Ponzi Scheme: Reliable Returns from a Trustworthy Financial Adviser By Denis Collins Denis Collins is a Professor of Management in the School of Business at Edgewood College in Madison, Wisconsin. I. Introduction A. Case Synopsis: This case study […]

Mining: Respecting Icons and Sacred Sites By Maria Humphries and Dale Fitzgibbons Maria Humphries is an Associate Professor of Management at Waikato Management School at Waikato University in New Zealand. Dale Fitzgibbons is an Associate Professor of Management at Illinois […]

Experimenting on Monkeys: Is it Ethical? By Rick Marolt Rick Marolt is an adjunct professor of business in Madison, Wisconsin. INTRODUCTION Case Synopsis This case summarizes the history of experimenting on monkeys, cites examples of experiments on monkeys at the […]

Nortel: a Case Study of Human Fallibility By Timothy Fogarty, Michel L. Magnan, and Garen Markarian Timothy Fogarty, JD, PhD, CPA, is a Professor of Taxation and Business Law at the Weatherhead School of Management, Case Western University; Michel L. […]

Fast Food, Childhood Obesity and Local Government Regulations: No More Fun & Games By Michael Germano and Ivan Montiel Michael Germano is a Business Librarian at California State University, Los Angeles. Ivan Montiel is Assistant Professor at the College of […]

Plan Togo: Human Trafficking Dilemmas Asbjorn Osland Asbjorn Osland is a Professor of Business at San Jose State University. I. Introduction A. Case Synopsis: This case study highlights a strategic ethical dilemma facing the director of Plan Togo, a non-governmental […]

Chapter 1: UNETHICAL BEHAVIORS IN ORGANIZATIONS AND HUMAN NATURE CHAPTER 1 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook […]

OPERATION AREAS Every employee level and operational area is confronted with ethical issues. Unethical discriminatory practices based on race or gender can occur in dealings with suppliers, employees, customers, the government, or the public. Unethical discrimination can occur at any […]

ADDITIONAL QUESTION 4: WHAT IS THE EXTENT OF LIES AND CHEATING IN SOCIETY? LIES AND CHEATING Managers need honest information from other employees and stakeholders to achieve optimal organizational performance. Yet, truthfulness is particularly challenging for many people. At what […]

Collins Instructor’s Guide CHAPTER 1 ANCILLARY MATERIALS Websites to Explore Business Ethics surveys oEthics Resource Center, available at: http://www.ethics.org/topic/national-surveys. oJosephson Institute, available at: http://josephsoninstitute.org/. oGallup Poll business ethics surveys, available at: http://www.gallup.com/search/default.aspx?q=business+ethics&s=&p=1. Government statistics oBureau of Justice, available at: http://bjs.ojp.usdoj.gov/. […]

Chapter 10: ENGAGING AND EMPOWERING ETHICAL EMPLOYEES CHAPTER 10 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” […]

CHAPTER QUESTION 2: DESCRIBE DIFFERENT TECHNIQUES FOR MANAGING GO-GETTERS, FENCE-SITTERS, AND ADVERSARIALS. BACKGROUND oEmployee engagement contributes to, but does not necessarily require, employee empowerment. oEngagement is an emotional connection to the job task, work unit, or organization. oEmpowerment refers to […]

CHAPTER QUESTION 6: WHAT ARE THE BENEFITS OF OFFERING PROFIT SHARING AND STOCK OPTIONS, AND CREATING AN EMPLOYEE STOCK OWERSHIP PLAN AND COOPERATIVES? DESCRIBE EACH OF THESE TECHNIQUES FOR EMPOWERING EMPLOYEES. PROFIT SHARING oProviding employees with a share of company […]

Collins Instructor’s Guide CHAPTER QUESTION 6: WHAT ARE THE BENEFITS OF OFFERING PROFIT SHARING AND STOCK OPTIONS, AND CREATING AN EMPLOYEE STOCK OWERSHIP PLAN AND COOPERATIVES? DESCRIBE EACH OF THESE TECHNIQUES FOR EMPOWERING EMPLOYEES. oProfit sharing, where companies share profits […]

Chapter 11: ENVIRONMENTAL MANAGEMENT CHAPTER 11 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers to an […]

CHAPTER QUESTION 3: WHAT ARE THE COMPETITIVE ADVANTAGES OF BEING ECO-FRIENDLY? Emphasize the business case when communicating the need for an organization to Review EXHIBIT 11.4 “Competitive Advantages of Being Eco-Friendly,” which lists some of the competitive advantages in terms […]

ENVIRONMENTAL PERFORMANCE INDICATORS Continuous environmental improvement entails creating historical benchmark measurements documenting previous environmental performance, measuring current environmental performance, and developing goals and targets for future environmental performance. Climate Care, owned by J.P. Morgan, provides a simple Internet-based carbon calculator […]

Collins Instructor’s Guide CHAPTER 11 KEY WORDS Americum (p. 287): any group of 350 million people living an American lifestyle. Cap and Trade (p. 289): an emissions trading system which combines federal controls that limit the amount of pollution permitted […]

Chapter 12: COMMUNITY OUTREACH AND RESPECT CHAPTER 12 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers […]

STAKEHOLDER DIALOGUES oCompanies can pursue three different strategies for managing stakeholders: reactive, proactive, or interactive. Managers can: owait for problems to arise (reactive) oanticipate problems and implement plans before the problems arise (proactive), or oengage with key stakeholders and jointly […]

ADDITIONAL QUESTION 1: HOW CAN YOU ASSESS COMMUNITY IMPACTS? COMMUNITY REPUTATION ASSESSMENT Assess key constituents to ensure that a key intended benefit of community involvement – a better reputation – is being accomplished. Send the three-item survey, measured on a […]

Collins Instructor’s Guide CHAPTER 12 KEY WORDS Cause-related marketing (p. 335): a win-win strategic partnership whereby nonprofits benefit by revenue generated through the sales of the donor’s product or service. Corporate citizenship (p. 319): the extent to which a business […]

Chapter 2: A HISTORICAL PERSPECTIVE ON BUSINESS ETHICS CHAPTER 2 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. […]

CHAPTER QUESTION 3: DESCRIBE HOW THE U.S. ECONOMY GREW BETWEEN THE REVOLUTIONARY WAR AND WORLD WAR I. Over the past 200 years industrialized society has doubled life expectancy, eliminated famine, and developed a non-ending list of technological innovations that enhance […]

CHAPTER QUESTION 5: EXPLAIN THE FEDERAL SENTENCING GUIDELINES? In 1991, President George H. W. Bush issued new Federal Sentencing Guidelines with the intention of encouraging, though not requiring, managers to implement policies and procedures that reinforce ethical behaviors. Discussions about […]

Collins Instructor’s Guide CHAPTER 2 KEY WORDS B Corporation (p. 51): a certification process for branding a business as being ethical, sustainable, and socially responsible. Bill of Rights (p. 37): 1791 amendments to the U.S. Constitution establishing the fundament rights […]

Chapter 3: HIRING ETHICAL PEOPLE CHAPTER 3 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers to […]

ADDITIONAL QUESTION 2: WHAT IS AFFIRMATIVE ACTION? ARE AFFIRMATIVE ACTION PLANS ETHICAL? AFFIRMATIVE ACTION An organization may implement an affirmative action plan if its gender or racial profile does not reflect the gender or racial profile of people living in […]

CHAPTER QUESTION 5: WHAT TYPES OF QUESTIONS WOULD YOU ASK JOB CANDIDATES DURING AN INTERVIEW TO UNDERSTAND THEIR ETHICS? HOW WOULD YOU KNOW IF THE CANDIDATES ARE RESPONDING TRUTHFULLY? STEP 5: Interview Questions BACKGROUND The in-person interview provides another opportunity […]

Collins Instructor’s Guide CHAPTER 3 KEY WORDS Affirmative action (p. 68): plan to remedy past discriminatory behaviors by actively seeking, hiring, and promoting minority group members and women to equalize opportunities previously limited to Caucasian males. Attraction-Selection-Attrition Cycle (p. 65): […]

Chapter 4: CODES OF ETHICS AND CODES OF CONDUCT CHAPTER 4 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook […]

CHAPTER QUESTION 5: WHAT TOPICS SHOULD BE ADDRESSED IN A CODE OF CONDUCT? BACKGROUND A Code of Conduct expands on the moral principles embodied in a Code of Ethics. A Code of Ethics principle such as “We will treat everyone […]

Collins Instructor’s Guide CHAPTER 4 KEY WORDS Bribe (p. 97): providing someone with a monetary incentive or object of value to do something contrary to his or her job description. Business gratuity (p. 105): a present, gift, hospitality, or favor […]

Chapter 5: ETHICAL DECISION MAKING CHAPTER 5 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers to […]

ADDITIONAL QUESTION 3: WHAT ORGANIZATIONAL FACTORS IMPACT ETHICAL DECISION MAKING? Ethical intentions and behaviors are also shaped by organizational factors. Researchers have found four organizational characteristics associated with ethical behaviors: Therefore, employees of organizations with a code of ethics, an […]

CHAPTER QUESTION 5: DISCUSS SOME OF THE WARNING SIGNS THAT AN UNETHICAL DECISION IS APPROACHING. Review Michael Josephson’s 10 common rationalizations for unethical acts that appear in EXHIBIT 5.12 as “ethical hazard approaching” signs. Beware when someone says: 1. It […]

Collins Instructor’s Guide CHAPTER 5 ETHICAL DILEMMA ANALYSIS Each chapter contains three real-life ethical dilemmas: (a) What would you do? (all scenarios provided by my students), (b) Let’s Build a Building (all scenarios provided by a construction consultant), and (c) […]

Chapter 6: ETHICS TRAINING CHAPTER 6 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers to an […]

CHAPTER QUESTION 3: DESCRIBE TEN TYPES OF ETHICS TRAINING WORKSHOP OPTIONS. WHICH IF THESE WORKSHOP OPTIONS WOULD YOU RECOMMEND? WHY? Review EXHIBIT 6.2, which summarizes ten very useful ethics training workshop options. 1. Ethical Culture Assessment – Assess the extent […]

Collins Instructor’s Guide CHAPTER 6 KEY WORDS Assessment (p. 164): a systemic collection, review and use of information to determine workshop effectiveness. Embezzlement (p. 158): a particular type of theft and fraud where an employee steals money from his or […]

Chapter 7: RESPECTING EMPLOYEE DIVERSITY CHAPTER 7 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers to […]

CHAPTER QUESTION 3: DESCRIBE SEVERAL WORKPLACE DISCRIMINATION ISSUES. WHAT LAWS GOVERN THESE? Every employee should feel comfortable at work, and every customer and supplier should feel comfortable doing business with any organization. But that is not always the case. Despite […]

HARASSMENT oHarassment is defined as an “unwelcome conduct that is based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information” from a supervisor, co-worker, or non-employee, such as a customer or supplier. […]

CHAPTER 7 CHAPTER AND ADDITIONAL QUESTIONS SUMMARY Chapter Question 1: What are the four diversity dimensions? Diversity can be conceptualized in terms of four unique dimensions: permanent, evolving, The permanent dimension refers to physical attributes or inclinations people are born […]

Collins Instructor’s Guide CHAPTER 7 KEY WORDS Age Discrimination in Employment Act (p. 180): prohibits dismissing, or not promoting, anyone age 40 or older because the individual is considered “too old” for the job. Americans with Disabilities Act (p. 181): […]

Chapter 8: ETHICS REPORTING SYSTEMS CHAPTER 8 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook chapter. “AQ1” refers to […]

ADDITIONAL QUESTION 2: WHAT IS WHISTLE-BLOWING AND WHAT PROTECTIONS DO WHISTLE-BLOWERS HAVE? BACKGROUND Sometimes an individual concerned about ethics works for an organization that refuses to take action against unethical or illegal activities. When this happens, an employee is faced […]

Collins Instructor’s Guide CHAPTER 8 KEY WORDS Assist lines (p. 214): previously referred to as “ethics hotlines,” provide a channel of communication where employees can anonymously and confidentially report ethical wrongdoings or receive clarification on an organization’s ethics policies. Authoritarian […]

Chapter 9: MANAGERS AS ETHICAL LEADERS AND ROLE MODELS CHAPTER 9 CHAPTER AND ADDITIONAL QUESTIONS In studying this chapter, students should consider the questions below. “CQ1” refers to “Chapter Question 1.” This question appears at the end of the textbook […]

SERVANT LEADERSHIP Many of the virtues noted above are encapsulated under the concept of servant leadership. Robert Greenleaf, an American Telephone & Telegraph executive responsible for management development, developed the concept of servant leadership based on biblical ideals and using […]

CHAPTER QUESTION 5: WHY IS IT IMPORTANT TO FORIVE MANAGERS AND CO-WORKERS? DESCRIBE ROBERT ENRIGHT’S FOUR PHASES OF FORGIVENESS. IMPORTANCE OF FORGIVENESS Violated trust between and among managers and employees needs to be repaired. Similar to the rehabilitation process for […]

Collins Instructor’s Guide CHAPTER 9 KEY WORDS 360-degree performance evaluations (p. 246): a holistic employee performance measure based on information collected from people hierarchically above, below, and the same level as the employee being evaluated. Authoritarian (p. 231): a type […]

Ethical problems can often be characterized as occurring on a slippery slope, whereby relatively minor issues can be compounded into major violations. Harmony must be preserved for teams to function effectively, even if it is artificial. Answer: False According to […]

Which of the following is not a provision of the Sarbanes-Oxley Act (SOX)? a) protection for whistleblowers b) creation of the Public Company Accounting Oversight Board c) establishment of an anonymous reporting mechanism for employees to report fraud d) auditors […]

People who behave unethically won”t be deterred by notifications that job screens for ethics are part of the hiring process. Income inequality is unique to capitalist societies. Answer: False Several resources including nonprofit advocacy and lobbying organizations exist to provide […]

An employee who observes ethical misconduct at work but does not discuss the matter with the person engaged in the misconduct or with someone else in the organization with authority is engaging in _____________. a) whistleblowing b) internal communications c) […]

Unethical organizations are more likely to attract higher-quality job applicants. Ethics-related information can come from suppliers and customers, in addition to employees. Answer: True It is appropriate to ask job finalists about their responses to ethical dilemmas experienced at previous […]

People with less work experience tend to be better ethical decision makers, because they have less to lose. Adam Smith and early proponents of capitalism believed a strong system of justice is essential to punish those who do not appropriately […]

Archie Carroll’s conceptualization of social responsibility includes all but which of the following components? a) economic responsibilities b) legal responsibilities c) ethical responsibilities d) philanthropic responsibilities e) none of the above The federal organization charged with monitoring illegal workplace discrimination […]

The Equal Employment Opportunity Commission (EEOC) recommends applying a ___________ rule to determine whether an apparently nondiscriminatory selection process may result in disparate impacts. a) two-thirds b) four-fifths c) half-and-half d) civil rights e) none of the above “Gut reactions” […]

The ethics and compliance officer’s primary duty is to: a) manage the organization’s internal reporting system b) report wrongdoing to the management team c) supervise whistleblowing within the organization d) all of the above e) none of the above If […]

Regardless of an organization’s size, all employees should be directly involved in writing a corporate Code of Ethics. The number of companies that incorporate Codes of Ethics has decreased with the advent of more government regulation. Answer: False All firms […]

Among the most important features employees want in a job are all but which of the following? a) job security b) benefits c) compensation d) opportunities to use skills e) none of the above Legislation developed in response to the […]

It is possible to assess the “ethical culture” of an organization through use of survey instruments. Recognizing how much effort an employee exerts at work, and the dynamic that not working hard can affect other workers, is an example of […]

______________ refer(s) to treating everyone with dignity. a) Fairness b) Respect for others c) Values d) all of the above e) none of the above One approach to community giving, most likely to situate a company as a community leader […]

Consistent with best practices in ethics training, at least one mandatory ethics training should be offered annually. Individuals in the workplace are generally treated the same, regardless of age. Answer: False To avoid discriminating based on national origin, employers are […]