Consistent with best practices in ethics training, at least one mandatory ethics training
should be offered annually.
Individuals in the workplace are generally treated the same, regardless of age.
To avoid discriminating based on national origin, employers are encouraged to ask all
job applicants if they are legally authorized to work in the United States on a full time
basis, rather than asking only Latino job applicants if they are illegal immigrants.
Legislation including Title VII of the Civil Rights Act has made workplace
discrimination obsolete.
Daily performance reflections among empowered team members typically lead to
redundancy and fatigue.
In some situations, final determination of whether to extend a job offer can depend on
the results of drug or polygraph tests.
To ensure organizational harmony and team-building, divergent thinking and creative
problem solving should be discouraged during ethics training, in favor of a single
approach to decision-making.
Strong scientific consensus supports that climate change is occurring, characterized by
gradual warming of the Earth’s temperature, among other changes.
Walmart has attempted to ensure that its supplier operations meet high environmental
standards by implementing a Supplier Sustainability Index ” a universal rating system
for assessing sustainability records.
Notifying potential job candidates about an organization’s ethics screen doesn”t seem to
have an effect on whether ethical people apply for the position, but can lead to better
hiring decisions.
Innovative companies like Ben & Jerry’s broadcast the organization’s progressive social
mission throughout its website in hopes of attracting like-minded people.
Though many union organizers have lived sacrificial lives for the well-being of others
and emphasized non-violence, some union activity has been hampered by the stigmas of
violence and corruption.
Adam Smith argued that free people naturally disregard the interests of others.
The term temporal immediacy refers to the dynamic that acts that immediately cause
harm have lower moral intensity.
Becoming aware of how others interpret or experience our decisions and behaviors
expands a person’s ethical sensitivities.
Including an ethics component in an employee performance appraisal can be distracting
from individual and organizational goals and should be discussed elsewhere.
From an ethics perspective, situational leadership sensitizes managers to focus on
employee needs and providing the style of leadership those needs dictate.
Egocentric punishment avoidance is associated with the preconventional level of moral
development.
Lengthy ethical cases or vignettes are more effective in soliciting meaningful feedback
from employees during ethics training.
The United States consumes more oil than all other industrialized nations in the world.
A person with mental health disabilities is more likely to behave unethically, whether or
not they are receiving proper medical treatment.
ISO 14001 certification, a competitive advantage in a marketplace in which more
organizations are using a green ‘screen” to choose suppliers, is a self-regulatory system
and includes an Energy Management System (EMS) as its basic component.
Huge population growth through illegal immigration, primarily from Europe,
characterized the Industrial Revolution.
Ethics training, if well done, holds both managers and nonmanagement employees
accountable for their ethical behaviors, and provides an opportunity for
misunderstandings to be addressed.
Organizations with corporate citizenship tend to have problems attracting younger
professionals, who tend to consider social responsibility outside the realm of work.
The Global Reporting Initiative (GRI) offers a standardized framework for community
impact reporting, in addition to environmental performance.
It is inappropriate to characterize work as a “calling” or vocation because it implies
religious affiliation.
Employers must first meet low-level, basic needs before they can address higher-level
needs associated with employee engagement.
Though factors including race and gender may lead to stereotyping and prejudging of
others, organizational factors including status and seniority are not related to diversity.
Disparate impacts occur when members of a protected class rarely make it through all
the job-screening filters, suggesting that one of the decision rules could be
unintentionally discriminatory.
Adam Smith’s writings did not address the moral elements of capitalism.
Reference checks always protect the employer from hiring unethical employees.
Because types of ethical dilemmas vary according to who is involved, the
circumstances and context, it is not particularly helpful to explore common ethical
problems experienced in the organization or its industry.
The “four-fifths rule” is intended to ensure:
a) avoidance of disparate impacts
b) civil rights violations
c) the percentage of ethical employees
d) all of the above
e) none of the above
Proponents of “Theory X” of management subscribe to the belief that employees are
inherently:
a) lazy
b) creative
c) self-directed
d) respected
e) none of the above
A quick insight independent of any reasoning process of right and wrong is known as:
a) ethical sensitivity
b) ethical judgment
c) ethical intuition
d) all of the above
e) none of the above
A business __________ is a present, gift, hospitality or favor for which fair market
value is not paid by the recipient.
a) bribe
b) gratuity
c) temptation
d) provision
e) none of the above
The best way to manage adversarial employees includes ____________ supervision.
a) hands-off
b) close
c) inconsistent
d) harsh
e) none of the above
An employee _____________ evaluates factors that are directly or indirectly related to
achieving organizational and employee goals.
a) stretch goal
b) wellness program
c) compensation structure
d) performance appraisal
e) none of the above
The most essential moral value, ____________, is positively associated with employee
engagement and occurs when employees perceive fairness in decisions associated with
organizational policies, procedures and outcomes.
a) honesty
b) justice
c) patience
d) compassion
e) none of the above
The extent to which a business meets its economic, legal, ethical and philanthropic
responsibilities in the community, or communities, in which it operates by creating a
higher standard of living and quality of life is called _______________.
a) legal compliance
b) corporate citizenship
c) green philanthropy
d) community relations
e) none of the above
While utilitarianism is “ends-based” and deontology is “rules-based,” _____________,
considered to be a higher stage of moral reasoning, is based on achieving excellence in
morals by practicing morally valued character traits.
a) relativism
b) egoism
c) virtue
d) fundamentalism
e) none of the above
A novelist whose writings are consistent with the egoist perspective, ____________,
argues that the best thing for the common good is to become an individual of high
integrity willing to pursue self-interest at all costs.
a) Adam Smith
b) Ayn Rand
c) Thomas Jefferson
d) Aristotle
e) none of the above
_________________ is a system in which some individuals are perceived as property,
and thereby capable of being owned by other people and subject to the whims of their
owners, with no provisions for eventual freedom.
a) slavery
b) indentured servitude
c) low-wage workers
d) all of the above
e) none of the above
The approach known as the _______________ assesses organizational performance
according to three factors: economic, social and environmental performance.
a) green scale
b) transparency index
c) triple bottom line
d) organizational index
e) none of the above
Which of the following is not an important step to include in an ethics training session?
a) expressed support from the CEO or supervisor
b) presentation of competitive advantages for maintaining an ethical work culture
c) presentation of a current ethical dilemma the company is facing and allowing
participants to determine the solution
d) all of the above
e) none of the above
The approach focusing on achieving organizational results by humbly caring for and
serving the needs of superiors, colleagues and subordinates is known as ____________
leadership.
a) situational
b) servant
c) ethical
d) all of the above
e) none of the above
Adam Smith argued that when self-regulating moral mechanisms fail,
________________ must serve to protect the public from egregious immoral actions.
a) democracy
b) strong justice systems
c) individual sanctions
d) all of the above
e) none of the above
______________ were granted by the British government to allow several people to
create organizations by pooling financial resources, which enabled riskier business
projects to be undertaken.
a) pacts
b) charters
c) constitutions
d) doctrines
e) none of the above
The ______________ approach advocates a holistic goal approach that takes into
account an organizational’s environmental, social and financial performance.
a) 360 degree evaluation
b) performance appraisal
c) triple bottom line
d) all of the above
e) none of the above
Managing employee and organizational ________________ is associated with better
health, increased productivity and ethical employee behaviors, among other benefits.
a) stress
b) compensation
c) goals
d) all of the above
e) none of the above
Every job can be framed in terms of a “calling” or _________, which provides meaning
to the work experience.
a) chore
b) profession
c) vocation
d) situation
e) none of the above
Which company is now the nation’s largest seller of organic products?
a) Green Mountain Coffee
b) Seventh Generation
c) Whole Foods
d) Walmart
e) none of the above
Prior to the passage of Sarbanes-Oxley, the number of whistleblower reports averaged
6,400 per month; following Sarbanes-Oxley, the monthly average changed to
____________ per month.
a) 4,000,000
b) 400,000
c) 40,000
d) 4,000
e) 400
Which of the following characteristics is not considered a permanent dimension of
diversity?
a) race
b) age
c) gender
d) sexual orientation
e) all of the above
Organizations are often held accountable by all but which of the following stakeholder
groups:
a) activists
b) the media
c) NGOs
d) government agencies
e) none of the above
Which of the following is not among the factors impacting job satisfaction?
a) achievement
b) recognition
c) base wage or salary
d) growth
e) none of the above
Power that is obtained in a way characterized by the following response is called
__________ power: “I”m going to do what that person says because I want to get a
bonus and get promoted!”
a) legitimate
b) reward
c) coercive
d) referent
e) expert
Of the hundreds of possibility personality measures, ____________________ is the
best predictor of ethics and job performance.
a) obedience
b) conscientiousness
c) integrity
d) all of the above
e) none of the above
The leadership style known as delegating is typically most useful when an employee
possesses which of the following characteristics?
a) high competence and high commitment
b) moderate to high competence and variable commitment
c) low or some competence and low commitment
d) low competence and high commitment
e) none of the above
Which step is missing in the sequence of moral behavior?
Ethical belief, _________________, ethical action
a) ethical intent
b) ethical understanding
c) ethical behavior
d) all of the above
e) none of the above
The technique known as _________ is a particularly powerful team-based management
method for aligning different types of employees and uncovering employee and
organizational strengths.
a) open book management
b) appreciative inquiry
c) strategic planning
d) problem-solving
e) none of the above
Among the reasons Pilgrims settled in Massachusetts were desires for:
a) religious freedoms
b) economic opportunities
c) new trade routes
d) all of the above
e) none of the above
The Bill of Rights was the original introduction to the Declaration of Independence.
Though they are an invasion of privacy, ethics screens for job candidates are worth it.
Some supervisors may resist top management efforts to inculcate ethical behaviors due
to fear that ethical behavior is a hindrance to short-term goal achievement.
People tend to form group coalitions first based on gender and then on race and
ethnicity.
Discuss the factors research consistently finds as most important to employees when
considering what they want out of their work.
It is inappropriate to examine ethical issues presented in the business ethics literature or
internet websites for the purposes of training; doing so does not allow employees to
explore their own organization.
More than 850 mayors representing 80 million citizens have signed the U.S.
Conference of Mayors Climate Protection Agreement, committing them to strive to
meet or beat the Kyoto Protocol targets in their own communities.
Both men and women are subject to stereotypes about their physical and personality
characteristics in the workplace.
According to the Interpenetrating Systems Model, the subsystems of human activities,
none of which is monolithic, impact one another.
Ethics questions about previous work experiences must be job-related to avoid
protected class biases.
Discuss the individual characteristics that impact ethical beliefs, sensitivities, intentions
and behaviors.
A stakeholder is any person or organization that is affected by, or could affect, an
organization’s goal accomplishment.
Discuss the business case for community involvement, including the four areas of
primary benefit.
Discuss the key features organizations should include when questioning their suppliers
about their labor and health and safety practices.
Identify the ten “ethical hazard approaching” signs. How can they be managed?
Providing goods and services is the only ethical aspect of organizational operations.
A method for preserving employee anonymity in the internal reporting system is to use
an identification number for the case and filter communications through a resource such
as EthicsPoint or other telephone services.
It is not important whether or not the ethics and compliance officer is perceived as
someone with authority in the organization.
Legislation requires that employers provide appropriate job accommodations for
pregnant women, regardless of undue hardship to the employer.