Unethical organizations are more likely to attract higher-quality job applicants.
Ethics-related information can come from suppliers and customers, in addition to
employees.
It is appropriate to ask job finalists about their responses to ethical dilemmas
experienced at previous workplaces, and how they would respond to dilemmas
experienced by current employees.
Codes of Ethics tend to be more useful when they emphasize things employees should
not do, rather than how they should act.
The Equal Employment Opportunity Commission (EEOC) was created in 1965 to
oversee provisions of the Civil Rights Act.
Background checks are becoming less common in the hiring process, as more
information about job candidates is available online.
It is typically inappropriate to include ethics and personality measures in ethics training,
because these are personal issues.
In order to ensure an ethical candidate is being hired, in some cases employers may
need to ask questions that violate the Civil Rights Act of 1964.
LEED certification ensures that a building exceeds all recommendations for seven
levels of new construction and major renovations.
Legal advisors recommend that it is irrelevant whether or not the whistleblower has
convincing, documented evidence before moving forward with informing an external
authority.
With enhancements to the internal reporting process and development of an
approachable management style, organizations can reduce the need for employee
whistleblowing.
Appropriately managing diversity in the workplace leads to competitive advantages.
Early settlements by English colonists were often marked by warfare with indigenous
peoples.
Engaged employees are less likely to report ethical misconduct, because they have a
strong sense of loyalty to their coworkers.
Generally, employees with a high need for power are motivated by collegial work
environments.
Sweatshops in developing nations always operate in clear violation of U.S. labor laws
and of the labor laws of their host countries.
Fraud cannot occur in nonprofit or governmental organizations because there are no
shareholder resources to steal.
Ethical hazards and risks increase as organizations grow in complexity.
As long as they are well-written, Codes of Ethics and Conduct are effective regardless
of how they are communicated to employees.
If customers or other employees express a strong preference for a certain type of
ethnicity in the workplace, it is legal to discriminate in job assignments and promotions.
In order to successfully prosecute wrongdoing in the workplace, the employee who
raised the concern must identify him/herself during the investigation process.
People are often uncomfortable conveying negative information to organizational
leaders who welcome ethical discussions.
Employees who experience enjoyable and essential work are always able to
successfully avoid burnout.
Abusive supervision of employees, including verbal abuse, is associated with
absenteeism, health care costs and lost productivity.
It is impossible to discourage false accusations with an effective assist line.
In a given dilemma, the gap between ethical belief and ethical intent can be caused by
not wanting to create negative relationships with the other person involved in the
dilemma, among other reasons.
Even smaller organizations with less than 50 employees can benefit from a clearly
articulated internal reporting system for ethical issues.
Buying bottled water, if you plan to recycle, is as environmentally-friendly as using
reusable water bottles made from materials such as stainless steel or aluminum.
It is a violation of a job candidate’s civil rights to require reference checks.
Ethical leadership means never disciplining or firing anyone.
An incremental goal is one that appears to be just a little out of the employee’s reach,
and challenges employees to perform at peak efficiency and effectiveness.
If the Code of Ethics and Code of Conduct are visible in the organization, it is not
necessary to discuss them with new employees.
Legal understanding of bribery is consistent across the international community.
A popular personality assessment tool used by employers is called the:
a) Personality Profile (PP)
b) Myers-Briggs Type Indicator (MBTI)
c) Rational Ethical Decision Framework (REDF)
d) all of the above
e) none of the above
The European Union’s Packaging and Packaging Waste Directive of 1994 mandates that
all businesses operating within the EU are now responsible for:
a) directly recovering and recycling product packaging
b) creating no waste
c) eliminating product packaging
d) using recyclable materials
e) none of the above
Some state and municipal laws include ___________ as a protected class, though
federal law does not include this provision.
a) race
b) ethnicity
c) age
d) sexual orientation
e) none of the above
________________ refers to the degree of social agreement that an act is good or bad.
a) Social norms
b) Social consensus
c) Social pressure
d) Social dilemmas
e) none of the above
Philosophers including ___________________ and Friedrich Engels disputed Adam
Smith’s assumptions about the moral sentiments of business people, and inspired some
union organizers.
a) Karl Marx
b) Samuel Gompers
c) Milton Friedman
d) all of the above
e) none of the above
Which of the following is not cited as a reason people intentionally behave unethically?
a) avoiding punishment and seeking praise
b) feeling pressure to do so by those in authority
c) believing that the organizational culture encourages or tolerates unethical behavior
d) feeling pressure to do so by overly aggressive business objectives
e) feeling pressure to do so by moral imperatives
Sweatshops are often defended on _____________ grounds, indicating that they do
allow thousands of peasants to earn a local living wage.
a) deontological
b) utilitarian
c) just
d) virtue ethics
e) none of the above
Fraud typically occurs in which types of organizations?
a) small businesses
b) large corporations
c) nonprofits and churches
d) all of the above
e) none of the above
A ____________ is a mental state that guides behaviors.
a) opinion
b) belief
c) moral
d) sensitivity
e) none of the above
Which of the following regulations, passed during the Nixon era, did not address
environmental concerns?
a) Clean Air Act
b) Environmental Protection Agency
c) Clean Water Act
d) Endangered Species Act
e) none of the above
An organization’s ___________ describes what an organization aspires to become in the
future.
a) Code of Conduct
b) Code of Ethics
c) vision statement
d) strategic plan
e) mission statement
_________________ can be a major obstacle to code effectiveness, which suggests
communication and integration of the codes is key.
a) social pressure
b) management adoption
c) written policies
d) all of the above
e) none of the above
_____________ refers to the ability to act, create an effect, or wield force.
a) Leadership
b) Power
c) Strength
d) Morality
e) none of the above
Which of the following conditions will render an organization ineligible for conclusion
on the FTSE KLD 400 Social Index?
a) significant organizational size
b) employee participation
c) significant holdings in alcohol and tobacco
d) presence of social screens
e) none of the above
_______________ job discrimination occurs when members of protected classes are
excluded from the job candidate pool.
a) back end
b) mission-related
c) front end
d) subtle
e) none of the above
Even when the appropriate reporting systems are in place and when individual factors
such as seniority and possession of clear evidence are available, some workers still fail
to speak out against unethical misconduct due to a lack of _____________.
a) moral courage
b) reward
c) moral incentive
d) all of the above
e) none of the above
In 1978, Congress passed the Pregnancy Discrimination Act (PDA) to protect the civil
rights of pregnant women.
Which of the following ethical theories can be used to support a more proactive
approach to corporate responsibility, for example, purchasing an inexpensive new
technology that could significantly reduce pollution?
a) utilitarian
b) deontology
c) virtue
d) all of the above
e) none of the above
Among the organizational characteristics associated with ethical behaviors are which of
the following?
a) codes of ethics
b) ethical climate/culture
c) organization size
d) all of the above
e) none of the above
_______________________ refers to having a positive attitude that another member of
the organization will be fair and not take advantage of one’s vulnerability or
dependency in a risky situation.
a) whistleblowing
b) organizational communication
c) ethics
d) organizational trust
e) none of the above
Ethical dilemmas typically involve trade-offs based on _______________.
a) right versus wrong
b) competing values and interests
c) moral versus immoral choices
d) correct versus incorrect decisions
e) none of the above
Tools that may assist with diversity training include all but which of the following?
a) the “Who Are You?” exercise
b) activities around dominant and subordinate group awareness
c) the Implicit Attitude Test (IAT)
d) confrontations between the dominant and subordinate group
e) none of the above
The Reagan Administration of the 1980s began a process of deregulation, or
__________________, which continued under the Clinton and Bush administrations.
a) lifting government restrictions on market activity
b) tightening government restrictions on market activity
c) ensuring equitable stock options
d) ensuring consumer protections
e) none of the above
Research indicates that the _____________ of ethics training is associated with positive
impacts on employee attitudes and behaviors.
a) length
b) frequency
c) mandatory nature
d) all of the above
e) none of the above
Individuals typically prioritize __________ over self-actualization needs, according to
Maslow’s hierarchy.
a) physiological
b) self-esteem
c) safety
d) all of the above
e) none of the above
Contacting someone outside the organization about potential or actual nontrivial
misconduct inside the organization is referred to as __________________.
a) reporting
b) whistleblowing
c) prosecuting
d) protecting
e) none of the above
In the late 1880s, states began to compete against one another in which of the following
ways?
a) relaxing religious freedoms
b) introducing the right to bear arms
c) simplifying rules for obtaining corporate charters and eliminating tax restrictions
d) monopolizing business operations
e) none of the above
________, which is likely to determine the magnitude of a person’s moral approval or
disapproval, is dependent on issue-related factors, rather than individual or
organizational factors.
a) moral sensitivity
b) moral intention
c) moral intensity
d) all of the above
e) none of the above
Which of the following is not a component of the Six-Step Ethics Job Screen Process?
a) informing potential applicants about the organization’s ethics job screen
b) gather information that may include information on the applicant’s age or disability
c) obtain information on personality traits and other characteristics using assessment
tools
d) interview finalists on their experiences with ethical dilemmas
e) none of the above
In Kohlberg’s theory of moral development, the conventional level of moral reasoning
is based on which of the following:
a) applying abstract universal principles
b) considering the interests of others
c) the interests of the individual
d) obedience-and-punishment orientation
e) none of the above
Personality measures can be helpful tools at which stage of the employment process?
a) hiring
b) orientation
c) ethics training
d) all of the above
e) none of the above
Integrity tests are useful tools which can provide which of the following?
a) direct admission of performing an illegal or questionable activity
b) opinions regarding illegal or questionable behavior
c) personality traits related to dishonesty
d) all of the above
e) none of the above
In Kohlberg’s theory of moral development, the postconventional level of moral
reasoning is based on which of the following:
a) applying abstract universal principles
b) applying the laws of society
c) applying group membership standards
d) considering benefit to the individual
e) none of the above
Representing over 25 years of study, the Gallup Organization’s data suggests that the
single most important factor that talented employees want most from the workplace
was:
a) high salary
b) family balance
c) an excellent manager
d) nice colleagues
e) none of the above
Reasonable individuals can disagree about what is an appropriate ethical action.
Discuss the process by which a manager can facilitate a negotiation between competing
ethical perspectives.
Outline the key features of an Environmental Management System.
Changes in organizational operations that truly improve environmental performance
never entail expensive start-up costs.
Employee silence is less likely when the chain of command is the only mechanism for
reporting and when the person behaving unethically can readily identify the information
source.
Typically employees should consider one set of ethical standards outside the workplace
and another at work.
The phenomenon Mihaly Csikszentmihalyi refers to as “flow” describes the idea that
work can engage one’s entire self ” mind, body, emotion and spirit.
Explain the most common types of workplace discrimination, including at least four
examples.
Discuss the most common types of unethical behaviors in organizations. Provide at
least three examples.
Discuss the competitive advantages to an organization for becoming eco-friendly.
The terms “ethical” and “moral” are commonly interchangeable.
Provide at least three examples of costs associated with unethical behaviors. Provide an
example, in the business context, for each.
Discuss the steps required to successfully implement a diversity initiative.
Employers must rely on instinct, not methodical tools, to determine whether a job
candidate is ethical.
The process of determining a nonprofit strategic partner for corporate philanthropic
activities includes exploring which three questions?
The relationship between job satisfaction is quite simple ” happy employees always
work hard in order to maintain their position.
If anticipated return-on-investments (ROIs) are similar, potential lenders and investors
consistently choose unethical organizations rather than ethical organizations.
Discuss the relationship between Codes of Ethics and organizational assessment.
Organizations implementing the Optimal Ethics Systems Model will likely enhance
their reputation within a community.
It is possible for managers to operate from all five of the types of power bases when
leading an organization.