People with less work experience tend to be better ethical decision makers, because
they have less to lose.
Adam Smith and early proponents of capitalism believed a strong system of justice is
essential to punish those who do not appropriately self-regulate their behaviors, and to
reinforce contracts.
Green business parks can be an effective tactic of reducing waste by encouraging
occupants toward a cycle of waste from one organization serving as input for another.
Assessing key constituents to determine whether an important intended benefit of
community involvement ” namely, a better reputation — is being accomplished is a
strategy that will backfire and ensure that the company seems insincere.
A useful approach managers should take when engaging employees who apply different
ethical theories is to listen carefully to the people who disagree, categorize the
responses in terms of the six ethical theories, and then reframe the analysis.
In the systematic rational ethical decision framework, legal actions represent the highest
ethical dimension of ethical behavior.
Adversarial employees have leadership skills, which if redirected away from the wrong
ends, can allow them to become go-getters.
A strength of facilitator-guided face-to-face ethics training is that it allows for
discussion and motivating employees to get out of their “comfort zone”.
Connecting an organization’s codes to its strategic plan is not necessary if the codes are
effectively communicated to employees.
Organizations can purchase Cap and Trades which are equivalent to their carbon
footprint as a way of reducing carbon waste on earth.
Community involvement should not be used as a mechanism for networking, as that
dampens the spirit of the philanthropic activities.
Because they operate outside of an organization’s direct supervision, the actions of
suppliers are not a focus of environmental management.
Approximately 60 percent of employees have stolen from their employers.
Employees are typically unaware of the moral behavior of their employer.
The terms “Code of Ethics” and “Code of Conduct” can be used interchangeably in the
workplace.
Attempts to avoid litigation based on discrimination by implementing protected class
quota systems, rather than more proactive attempts to increase diversity, often set
protected class quota recipients up for failure, reinforce negative stereotyping, and
damage employee morale.
In successful organizations, profit sharing can replace base pay.
Requiring a written response to ethical dilemmas is not helpful because it forces the
employees to put their opinions in writing.
The Bill of Rights outlined rights including freedom of speech, freedom of the press,
and freedom from unreasonable search and seizure.
Researchers have found strong consensus among core values, or virtues, that are
common worldwide, despite cultural differences.
Generally, employees with a high need for achievement are motivated by challenging
work.
“We will treat everyone fairly” is an effective statement to be included in a Code of
Conduct.
The U.S. founders renounced slavery and refused to own slaves.
Victory in the Revolutionary War meant abandoning England’s government-controlled
mercantilist system in favor of commercial laws that encouraged and protected liberty
in the business sector.
Ranking systems for employee performance appraisal are useful for creating healthy
competition among employees.
Minor exaggeration on resumes is a necessary step in this hyper-competitive economy.
Though they provide helpful lists of questions to ask when facing an ethical dilemma,
the Rotary’s Four-Way Test and Raytheon’s Ethics Quick Test and ACTION model are
not philosophically systematic.
The United Nations Global Compact recognizes that working toward anticorruption
standards would violate the freedoms of developing nations.
All organizations are in compliance with environmental laws in the United States
Unintended unethical behaviors can result from insufficient knowledge or situational
ambiguity.
It is prudent to apply the philosophy of “When in Rome, do as the Romans” to avoid
imposing U.S. moral values on other nations.
The most basic justification people provide for behaving unethically is to avoid
punishment and receive praise.
Green buildings can signal organizational values, improve employee health, reduce
energy costs and limit detrimental environmental impacts.
Emissions trading systems known as _______________ involve federal controls that
limit the amount of pollution permitted combined with a market in which businesses
can trade licenses to pollute.
a) Cap and Trade
b) Chicago Climate Exchange
c) Kyoto Protocol
d) all of the above
e) none of the above
Job dissatisfaction factors, called _____________, are related to a bad working
environment.
a) motivation factors
b) hygiene factors
c) Maslow’s factors
d) Herzberg’s factors
e) none of the above
Employees can be categorized according to their status within the place of employment,
including hierarchical status, work content, department, and seniority.
a) permanent
b) evolving
c) personality
d) organizational
e) none of the above
Greenhouse gas emission is clearly associated with the level of ______________ in a
given country.
a) industrialization
b) population
c) solar energy
d) all of the above
e) none of the above
The four-component model indicates that individuals are likely to behave morally if
which of the following conditions are present?
a) awareness of an ethical dilemma and formation of a moral judgment
b) development of motivation to address the moral dilemma
c) the individual is a person of high moral character
d) all of the above
e) none of the above
The Industrial Revolution was characterized by which of the following?
a) religious freedom
b) development of ammunitions
c) technological innovation
d) all of the above
e) none of the above
Codes of Ethics articulate and reinforce a _____________, rather than just one person’s
opinion, and legitimize dialogue about ethical issues when challenging situations arise.
a) religious perspective
b) personal value
c) moral consensus
d) all of the above
e) none of the above
Ethical _________________ refers to an individual’s awareness that a particular
situation raises ethical concerns.
a) opinion
b) belief
c) moral
d) sensitivity
e) none of the above
The type of worker known as an “adversarial” is characterized by which of the
following traits?
a) task oriented
b) enjoy working
c) a job is a job
d) meet performance expectations
e) none of the above
Experts estimate that _______________ of the 47 million Latinos living in the United
States are undocumented.
a) 90 percent
b) 75 percent
c) 50 percent
d) 25 percent
e) none of the above
Harmful acts concentrated in a particular area and characterized by ______________,
or nearness of an act to its victims and beneficiaries, have high moral intensity.
a) temporal immediacy
b) concentration of effect
c) proximity
d) all of the above
e) none of the above
Which of the following operational areas are not confronted with ethical issues?
a) upper management
b) secretaries/administrative assistants
c) mid-level management
d) boards of directors
e) none of the above
Which of the following is not a typical reason why good people occasionally behave
unethically?
a) a good person chose one set of values over a competing set of values
b) a good person may justify the unethical behavior based on a reason considered more
compelling
c) a good person may not have intended to generate the resultant unethical outcome
d) a good person may think he/she can get away with unethical behavior
e) a good person may choose not to prevent an unethical behavior for compelling
reasons such as fear of retaliation.
Systematic giving at an organization addresses all but which of the areas of nonprofit
needs?
a) money
b) products or services
c) skills
d) job opportunities
e) none of the above
The Foreign Corrupt Practices Act (FCPA) makes no distinction between “bribes” and
“facilitating payments”.
According to _____________, individuals define themselves in relation to others based
on a ‘self-identity” or ‘social identity” factor and form binding relationships with people
who categorize themselves similarly.
a) social justice theory
b) self-categorization theory
c) immigration theory
d) all of the above
e) none of the above
________________, previously referred to as “ethics hotlines,” have long been popular
with organizations as a method of obtaining information about situations that may be
unethical or illegal.
a) Assist lines
b) Asset lines
c) Answering services
d) all of the above
e) none of the above
Adam Smith emphasized that individuals are, by nature, ______________.
a) egoists
b) deontologists
c) capitalists
d) virtuous
e) none of the above
The _______________ of 2002 was enacted directly following high-profile accounting
scandals involving Enron, WorldCom, Tyco and other companies that cost investors
billions during the early 2000s.
a) Dodd-Frank Act
b) Sarbanes-Oxley Act
c) Civil Rights Act
d) False Claims Act
e) none of the above
Which of the following individuals or groups is/are considered secondary stakeholders
in an organization?
a) owners
b) employees
c) the environment
d) customers
e) none of the above
Every work unit is a team or small ____________, which has implications for the way
its members work together.
a) community
b) department
c) division
d) function
e) none of the above
A more holistic and authentic picture of an employee’s performance can be determined
based on a(n) _____________, which includes evaluating information from multiple
perspectives.
a) ethical performance evaluation
b) 360 degree performance evaluation
c) SMART performance evaluation
d) ideal employee performance evaluation
e) none of the above
__________ refers to taking someone’s property without their permission.
a) Theft
b) Fraud
c) Embezzlement
d) all of the above
e) none of the above
In Kohlberg’s theory of moral development, the preconventional level of moral
reasoning is based on which of the following:
a) obedience-and-punishment orientation
b) applying abstract universal principles
c) considering the interests of others
d) considerations of pleasing others
e) none of the above
The term “glass ceiling” refers to which of the following situations?
a) advancement of workers beyond a certain level of seniority is stopped due to
unsatisfactory performance
b) advancement of a qualified woman or minority group member is prematurely
stopped at a lower level due to gender, racial or ethnic discrimination
c) advancement of workers is only allowed for those who are unable to see the invisible
barriers to promotion
d) all of the above
e) none of the above
Which of the following purposes will Codes of Ethics and Codes of Conduct not fulfill?
a) demonstrating managerial concern for ethics
b) ensuring integrity of management
c) convey a particular set of values and obligations
d) meet legal requirements and industry trends
e) positively impact employee behaviors
The market for __________________, or funds which screen companies for financial
and social performance, is huge and growing.
a) socially responsible investment (SRI)
b) LEED certification
c) The Natural Step
d) corporate compliance (CC)
e) none of the above
The __________ technique is a useful tool for preventing team conflicts from
escalating, and involves a 10-step planned reconciliation process.
a) constructive conflict
b) pinch theory
c) solution theory
d) conflict resolution
e) none of the above
A Code of Conduct is characterized by which of the following?
a) often developed by an employee with legal expertise
b) provides substance to the Code of Ethics
c) describes specific situations and behaviors
d) all of the above
e) none of the above
Which of the following is not a dimension of the Myers-Briggs Type Indicator?
a) where you get your energy
b) what your racial background includes
c) how you learn
d) how you make decisions
e) how you organize your time
A ____________ is typically defined as providing someone with a monetary incentive
or object of value to do something contrary to his/her job description.
a) bribe
b) facilitating payment
c) temptation
d) competitive advantage
e) none of the above
_______________ integrates an organization’s mission with its vision and provides
clear direction on how the organization will progress from its current situation to a
highly desired future situation.
a) Ethics coding
b) Financial planning
c) Strategic planning
d) Ethics strategy
e) none of the above
Which of the following is not considered one of Kohlberg’s six stages of moral
development?
a) social-contract orientation
b) universal ethical principles orientation
c) obedience-and-punishment orientation
d) blank slate orientation
e) none of the above
Provide an overview of the six phases of issues-driven multi-stakeholder dialogues.
Provide at least five examples of reasons why some employees do not report ethical
misconduct.
Discuss the key components of Adam Smith’s conception of capitalism, including his
justification of the ethics of capitalism.
U.S. capitalism, by definition, avoids ethical dilemmas arising from exploitation of
laborers.
Describe the different techniques for managing go-getters, fence sitters, and
adversarials.
Describe the process a manager can undertake to engage employees in discussion of
ethical misconduct.
People most often agree on what ethical action ‘should” be done, but fewer people
actually “would” do the right thing, and even fewer actually “did” what they think they
should or would do.
According to psychological research, individuals begin to lie when they are teenagers
and young adults.
An action sequence of decision making consists of the motivation behind the act, the act
itself, and the consequences of the act, which can carry ethical weight.
Discuss the steps and advantages involved in the team problem-solving process.
Discuss the methods employers can use to help determine the ethics of job candidates.
Discuss the factors associated with best operational practices for managing diversity.
It is legal to ask job applicants whether they have been treated for any mental health
conditions or certain diseases.
Poorly managed performance appraisals can be detrimental to employee development,
morale, and productivity.
Highlight at least ten of the “15 Simple Steps for Greening Your Lifestyle,” a tool for
individuals to implement in their own lifestyles.
Define the three broad stages of moral development by including at least two
characteristics of each stage: the preconventional level, the conventional level, and the
postconventional level.
Provide an overview of the competitive advantages of diversity management in the
workplace.
Legal compliance and corporate social responsibility are terms that can be used
interchangeably when considering corporate conduct.
Ethics suggests that poor performers can be given an opportunity to improve within a
certain timeline prior to dismissal, or that care and concern be extended when
downsizing occurs by providing outplacement services.