The Equal Employment Opportunity Commission (EEOC) recommends applying a
___________ rule to determine whether an apparently nondiscriminatory selection
process may result in disparate impacts.
a) two-thirds
b) four-fifths
c) half-and-half
d) civil rights
e) none of the above
“Gut reactions” that characterize how many ethical decisions are made typically derive
from:
a) moral reasoning
b) personal value systems
c) ethical sensitivity
d) all of the above
e) none of the above
Sexual harassment includes which of the following unwelcomed behaviors:
a) sexual comments
b) sexual jokes
c) sexual pictures
d) all of the above
e) none of the above
_____________________ were laborers who served their masters for several years in
exchange for transportation, food, clothing, lodging, and eventual freedom.
a) slaves
b) settlers
c) indentured servants
d) Pilgrims
e) none of the above
Ethical leadership has been shown to be associated with which of the following?
a) employee disengagement
b) employee commitment
c) employee misconduct
d) employee expenses
e) none of the above
Generally, a bribe is distinguished from a business gratuity by whether:
a) the object of value unduly influences buying decisions
b) it is given by a salesperson or a supplier
c) it is given early or late in the relationship
d) all of the above
e) none of the above
_______________ refers to the immediacy of the issues being raised.
a) Power
b) Legitimacy
c) Urgency
d) Primary
e) none of the above
A useful approach to developing a Code of Ethics includes:
a) copying another organization’s code
b) asking employees to construct the code
c) ensuring management develops the code
d) copying legal obligations into a code
e) none of the above
Effective strategic messages must be _____________.
a) cause-based
b) uniquely structured
c) management-driven
d) all of the above
e) none of the above
_____________, a Scottish philosopher, provided many of the teachings that underlie
capitalist systems.
a) James Madison
b) Adam Smith
c) John Locke
d) King George III
e) none of the above
Open book management is a technique whereby managers share __________________:
a) pay levels for all employees to ensure transparency
b) conflict resolution to ensure effective teamwork
c) financial and operational information to allow employees to make better informed
decisions
d) their office space to ensure they are approachable
e) none of the above
The type of worker known as a “fence-sitter” is characterized by which of the following
traits?
a) can-do attitude
b) meets performance expectations
c) work is a nuisance
d) managers are ignorant
e) none of the above
Discussions of work as a calling can assist employees:
a) frame their daily tasks as something that has positive impacts on the lives of others
b) remind them of their original purpose for choosing a particular job or career path
c) participate in a meaningful workshop during ethics training
d) all of the above
e) none of the above
_____________________ refers to work-related helping behaviors that go beyond
normal job requirements, such as aiding others with job-related problems.
a) conscientiousness
b) civil rights behavior
c) organizational citizenship behavior
d) integrity
e) none of the above
Ethics training should be introduced to employees during which of the following stages
of employment?
a) orientation
b) six-month review
c) one-year anniversary
d) as soon as an ethical dilemma occurs
e) none of the above
On average, Americans work ____________ their European counterparts.
a) nine full weeks more than
b) nine full weeks less than
c) comparably equal to
d) considerably less than
e) none of the above
A B Corporation is distinct from the typical C Corporation designation because the B
Corporation certification focuses on:
a) maximizing shareholder wealth
b) limiting worker compensation
c) ethics, sustainability and social responsibility
d) all of the above
e) none of the above
Organizations that meet the “Great Place to Work” standards witness which of the
following benefits?
a) more qualified job applicants
b) lower level of turnover and health care costs
c) higher levels of customer satisfaction
d) all of the above
e) none of the above
The ______________ dimension of diversity includes characteristics that change, over
time, including age, height, weight, religion, education, physical ability, marital status,
income level, and geographic location.
a) permanent
b) evolving
c) personality
d) organizational
e) none of the above
A collaborative effort advocating socially responsible free market capitalism developed
by an international network of business leaders is known as:
a) the Caux Principles for Responsible Business
b) the United Nations
c) the Foreign Corrupt Practices Act
d) the Sarbanes-Oxley Act
e) none of the above
An organization’s cause-based mission and vision are associated with:
a) increased customer satisfaction
b) increased revenue
c) highly motivated employees
d) all of the above
e) none of the above
The ___________ group refers to the diverse characteristic that is held in common by a
large number of employees, while the ___________ group refers to the diversity
characteristic held by a small minority of organizational members.
a) dominant, subordinate
b) correct, incorrect
c) ethical, unethical
d) diverse, minority
e) none of the above
The most frequently used instrument for diagnosing personality disorders, is called the:
a) Social Dominance Orientation survey (SDO)
b) Minnesota Multiphasic Personality Inventory (MMPI)
c) Organizational Citizenship Behavior survey (OCB)
d) polygraph or lie detector test
e) none of the above
Which of the following principles is not consistent with the legal obligations of an
organization’s ombudsperson?
a) independence
b) neutrality and impartiality
c) prosecution of wrongdoing
d) confidentiality
e) informality
________________________ are principles compelling people to action, found in all
cultures and major world religions.
a) moral reasonings
b) cognitive dissonances
c) moral imperatives
d) individual opinions
e) individual rules
Frederick Herzberg’s work exploring employee motivation suggests that job satisfaction
can be described in which of the following ways?
a) linear, in that the presence of some factors results in satisfaction and their lack results
in dissatisfaction
b) factors contributing to satisfaction are separate and distinct from those contributing
to dissatisfaction
c) motivation factors and hygiene factors contribute equally to good working
environments
d) all of the above
e) none of the above
Cognitive dissonance occurs when an individual considers
_______________________, which creates an unpleasant state of mind.
a) punishment versus reward
b) inconsistent or contradictory attitudes and beliefs
c) the stages of moral development
d) all of the above
e) none of the above
The establishment of __________________ was an early victory for labor unions,
resulting from strikes across the nation in 1886.
a) fair wages
b) the eight-hour work day
c) equal pay for all workers
d) all of the above
e) none of the above
It is helpful to provide job finalists with ________________, an honest description of
daily work activities that highlights both exciting and tedious aspects of the job, to
avoid “entry shock” for new employees.
a) lie detector tests
b) working interviews
c) realistic job previews
d) all of the above
e) none of the above
The model known as the _______________________ Model segments human activities
into four major subsystems: government, business, nonprofits and personal-communal,
each with its own purpose.
a) Venn Diagram
b) Circular systems
c) Interpenetrating Systems
d) Global Compact
e) none of the above
Settlements in Roanoke, Jamestown and Plymouth were early examples of
________________.
a) business ventures
b) participant democracies
c) uplifting indigineous populations
d) all of the above
e) none of the above
___________ justice is associated with the way information is conveyed.
a) procedural
b) informational
c) interactional
d) distributive
e) none of the above
The approach that is consistent with the belief that right actions are beneficial to the
greatest number of people is called ____________.
a) deontology
b) utilitarianism
c) virtue
d) social group relativism
e) none of the above
Adam Smith argued that “wealth of nations” resulted from which of the following?
a) freedom and competition
b) economic self-interest
c) capitalist economic systems
d) all of the above
e) none of the above
The best ethics reporting system is:
a) an anonymous tip line
b) weekly ethics training
c) an ethically approachable manager
d) an ombudsperson
e) none of the above
Community involvement provides an opportunity for team building, leadership training,
and teaching project management, all of which directly impact a company’s daily
operations.
Ill-conceived organizational goals, such as unreasonable profit expectations, can
generate unethical behaviors.
If Codes of Conduct and Ethics are displayed prominently throughout the workplace,
further analysis will not be helpful in determining the extent to which employees
embrace them.
Dilemmas often arise because people usually have a very short time to respond to an
ethical issue.
Discuss the attributes of an effective ethics and compliance officer.
Human nature is universally understood to predispose us to unethical behavior.