Effective Training 5th Edition

TEST BANK FOR EFFECTIVE TRAINING: SYSTEMS, STRATEGIES, AND PRACTICES CHAPTER ONE: TRAINING IN ORGANIZATIONS MULTIPLE-CHOICE QUESTIONS 1. Which of the following is evidence supporting the assertion that companies are investing in more training? A) Higher net sales per employee B) Higher gross profits per employee C) Higher ratios of market to book value D) Both A &

CHAPTER TWO: ALIGNING TRAINING WITH STRATEGY MULTIPLE-CHOICE QUESTIONS 1. Strategic planning is best defined as A) The development of a relatively long-term mission consistent with internal tactics. B) The development of relatively short-term objectives that meet the executive committee objectives. C) A process for determining how best to pursue the organizations mission while meeting the demands

CHAPTER THREE: LEARNING, MOTIVATION, AND PERFORMANCE MULTIPLE-CHOICE QUESTIONS 1. Theories are A) Useful for model building but impractical for practitioners. B) Generally developed by all of us to help us understand how things work in our world. C) Concrete steps in the how-to world. D) Useful when they describe a set of facts and develop a

26. Which of the following best describes the cognitive approach to training? A) Subject-oriented B) Formal, authority-oriented, judgmental, and competitive C) Interactive, group, project-oriented, and experiential D) Relaxed, mutually trustful, respectful, and collaborative E) Both C & D Answer: EDifficulty: Challenging Answer: EDifficulty: Challenging Answer: E Difficulty: Challenging Page Ref: Table 3-2, p. 71 27. A basic premise in

CHAPTER FOUR: NEEDS ANALYSIS MULTIPLE-CHOICE QUESTIONS 1. A triggering event A) Is a comparison of a reactive and proactive TNA. B) Occurs when actual organizational performance is greater than expected organizational performance. C) Occurs when actual organizational performance is less than expected organizational performance. D) Usually means some employees require training. Answer: CDifficulty: Easy Answer: CDifficulty: Easy Answer: C Difficulty:

30. A good HRIS should provide information on A) Previous positions individuals have held. B) Training that individuals have received. C) Performance levels. D) All of the above. Answer: DDifficulty: Moderate Answer: DDifficulty: Moderate Answer: D Difficulty: Moderate Page Ref: 111 31. Performance appraisals are almost always completed by A) Peers and self. B) 360-degree feedback. C) Supervisors. D) Work planning

CHAPTER FIVE: TRAINING DESIGN MULTIPLE-CHOICE QUESTIONS 1. If a major constraint is short lead time (therefore there is not much time to prepare training), one viable option is use of A) Programmed instruction. B) Modularization. C) External consultants. D) Massed practice. Answer: CDifficulty: Easy Answer: CDifficulty: Easy Answer: C Difficulty: Easy Page Ref: Table 5-1, p. 147 2. When estimating training

33. In the elaboration theory, the process of identifying the simplest version of a complex task which is still representative of the total task is called A) Epitomizing. B) Elaborating. C) Extrapolating. D) Cognitive simplification. Answer: ADifficulty: Moderate Answer: ADifficulty: Moderate Answer: A Difficulty: Moderate Page Ref: 175 34. In the elaboration theory, the process of identifying

CHAPTER SIX: TRADITIONAL TRAINING METHODS MULTIPLE-CHOICE QUESTIONS 1. Training methods can be divided into _____ and _____ approaches. A) Cognitive; behavioral B) Strategic; skill C) Procedural; strategic D) KSA; lecture E) None of the above Answer: ADifficulty: Easy Answer: ADifficulty: Easy Answer: A Difficulty: Easy Page Ref: 200 2. Which training method can effectively be used to change attitudes? A) Cognitive B) Behavioral C) Attitudinal D)

Answer: A Difficulty: Easy Page Ref: 220-221 28. Which of the following is true about games and simulations? A) A major problem for them is attracting trainee attention. B) They are quite useful in developing trainee skill in applying or using knowledge. C) They are quite good at teaching facts or procedures. D) Their greatest weakness is

CHAPTER SEVEN: ELECTRONIC TRAINING METHODS MULTIPLE-CHOICE QUESTIONS 1. Which of the following is NOT a potential benefit for Electronic Training? A) Reduces the cost of training B) Allows the trainee to master learning C) Reduces the company ability to track learning D) Increases employees access to training Answer: CDifficulty: Easy Answer: CDifficulty: Easy Answer: C Difficulty: Easy Page Ref: 252 2. Self-paced

CHAPTER EIGHT: DEVELOPMENT AND IMPLEMENTATION OF TRAINING MULTIPLE-CHOICE QUESTIONS 1. The process for the developmental phase of the training model is A) Instructional strategy. B) Instructional methods. C) Instructional equipment and material. D) All of the above. Answer: ADifficulty: Easy Answer: ADifficulty: Easy Answer: A Difficulty: Easy Page Ref: 275 2. The most effective training method for changing attitudes is A) Lecture/discussion. B)

CHAPTER NINE: EVALUATION OF TRAINING MULTIPLE-CHOICE QUESTIONS 1. What are the inputs into the evaluation phase of training? A) Evaluation strategy and design B Evaluation objectives and design issues C) Organizational constraints D) B & C E) A & C Answer: DDifficulty: Moderate Answer: DDifficulty: Moderate Answer: D Difficulty: Moderate Page Ref: 314 2. Which of the following are reasons usually given

C) Internal validity. D) General validity. E) History validity. Answer: C Difficulty: Moderate Page Ref: 347 26. Which of the following is NOT listed as a threat to internal validity? A) Maturation B) Testing C) Instrumentation D) Statistical regression E) Reaction to evaluation Answer: EDifficulty: Challenging Answer: EDifficulty: Challenging Answer: E Difficulty: Challenging Page Ref: 347-349 27. The confidence that evaluation findings will generalize to

CHAPTER TEN: KEY AREAS OF ORGANIZATIONAL TRAINING MULTIPLE-CHOICE QUESTIONS 1. The SBI case at the beginning of Chapter 10, where the women were treated so differently than the men, took place in the A) 1950s. B) 1960s. C) 1990s. D) It did not take place; it was made up to make a point. Answer: CDifficulty: Easy Answer:

B) To deal with failure rates, organizations have started hiring foreign nationals for overseas positions. C) In general both Japan and the USA have similar failure rates for their expatriates. D) Virtual expatriates are expatriates that move to the overseas country, but tend to do much of their dealings using a computer. Answer:

CHAPTER ELEVEN: EMPLOYEE AND MANAGEMENT DEVELOPMENT MULTIPLE-CHOICE QUESTIONS 1. The reason(s) companies are willing to invest more in employee development today compared to the past include which of the following? A) Employees are willing to change employers to advance their careers. B) There is a shortage of skilled workers in the labor pool. C) Companies

Difficulty: Easy Page Ref: 421-422 28. Management development programs focus on developing all of the following EXCEPT A) Conceptual knowledge and skills. B) Technical knowledge and skills. C) Interpersonal knowledge and skills. D) Personal traits conducive to effective leadership. E) General intelligence. Answer: EDifficulty: Moderate Answer: EDifficulty: Moderate Answer: E Difficulty: Moderate Page Ref: 422-424 29. Which of the following is a strategy