CHAPTER SEVEN: ELECTRONIC TRAINING METHODS
MULTIPLE-CHOICE QUESTIONS
1. Which of the following is NOT a potential benefit for Electronic
Training?
A) Reduces the cost of training
B) Allows the trainee to master learning
C) Reduces the company ability to track learning
D) Increases employee’s access to training
Page Ref: 252
2. Self-paced learning is when the trainees
A) Move through the training at a predetermined pace.
B) Move out of ET and into more traditional training methods.
C) Move quickly with some restrictions.
D) Move through the training as fast as they are able to.
Page Ref: 253
3. The principles of programmed instruction
A) Are the same as intelligent tutoring.
B) Is the basis for Electronic Training.
C) Are a standalone method not conducive to being integrated
with other methods.
D) Provide the trainee with information.
Page Ref: 253
4. Interactive Multimedia training has the advantage of being able to
A) integrate text, video, graphics, photos, animation, and sound to
produce a complex training environment.
B) learn from trainee responses what worked and what did not in
the training process.
C) put the trainee in an artificial three-dimensional environment
that simulates events and situations that might be experienced
on the job.
D) All of the above.
Page Ref: 255
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5. In order to be effective, IM should
A) Utilize a variety of cues.
B) Accommodate multiple learning styles.
C) Incorporate evaluation methods.
D) Both A & B.
Page Ref: 257
6. _____ refers to the program’s ability to allow trainees to respond to
questions.
A) Sophistication of the multimedia
B) Interactivity
C) Auto pacing
D) Self pacing
Page Ref: Table 7-3, p. 258
7. In developing an ET program, which three factors need to be
considered?
A) Auto- pacing, level of interactivity, and level of sophistication
of the trainees
B) Self- pacing, level of interactivity, and level of sophistication
of the multimedia
C) Self- pacing, level of interactivity, and level of sophistication
of the programmer
D) Auto- pacing, level of interactivity, and level of sophistication
of the multimedia
Page Ref: Table 7-3, p. 258
8. Which of the following is a component of the Intelligent Tutoring
System?
A) Scenario generator
B) Training session manager
C) Teacher model
D) A & B above
E) All of the above
Page Ref: 259
9. In an Intelligent Tutoring System, which of the following is NOT a
function of a training session manager?
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A) Interpreting trainee responses
B) Responding either with more information, coaching, or
tutoring
C) Determining the order and level of difficulty of problems
presented to the trainee
D) Determining how and when to remediate the trainee
Page Ref: 259
10. The user interface is the _____ that allows the trainee to interact with
the Intelligent Tutoring System.
A) Executive
B) Equipment
C) Manager
D) Trainer
Page Ref: 259
11. Intelligent Tutoring Systems set themselves apart from simple
programmed instruction because they
A) Generate instruction that matches the trainees’ individual
needs.
B) Communicate and respond to trainees questions.
C) Learn from the responses of the trainee what approach to take
in teaching the trainee.
D) All of the above.
Page Ref: 259-260
12. Which of the following statements regarding ET is true?
A) Programmed Instruction has many advantages over Intelligent
Tutoring.
B) Many producers of Interactive Multimedia training market it as
Virtual Reality training.
C) Interactive Multimedia training has not yet been able to
develop 3-D capability.
D) A good example of the use of Virtual Reality was Duracell’s
training in China.
Page Ref: 259-260
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13. In Virtual Reality training, which of the following devices is NOT
used to provide sensory information?
A) Headset
B) Gloves
C) Joystick
D) Treadmill
Page Ref: 260
14. The main difference between Virtual Reality and Multimedia training
is that in Virtual Reality training
A) You do not have the ability to monitor trainee responses and
adjust the input.
B) the trainee psychologically experiences the environment as
real.
C) There is much more interest and use of Virtual Reality
training.
D) There is less lead time for development and many more off-
the-shelf training packages.
Page Ref: 260
15. Simulator sickness refers to
A) Vertigo resulting from prolonged immersion in a virtual reality
environment.
B) Annoyances resulting from glitches in the simulation.
C) A physical reaction to the 3-D multimedia configuration of
some programs.
D) The initial reaction everyone feels at the beginning of Virtual
Reality training.
Page Ref: 261
16. A “Learning Management System” for e-training
A) Is necessary for all e-training systems.
B) Is a form of programmed instruction.
C) Performs training-related administrative functions.
D) Is primarily used for Internet access to training.
Page Ref: 262
17. Which of the following is NOT a delivery system for e-learning?
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A) LAN
B) Internet
C) ET
D) DVD
E) They are all delivery systems for e-learning.
Page Ref: 262
18. For training with a strategic knowledge objective, ______.
A) intelligent tutoring systems are required
B) a content expert instructor is required
C) program instruction is required
D) interactive multimedia is required
Page Ref: 265
19. The health and safety training programs offered as canned DVD
training packages are
A) Extremely expensive and only viable for large organizations.
B) Priced under five hundred dollars.
C) Not deemed appropriate by OSHA.
D) Designed to be integrated with an equal number of lecture
hours by trainers.
Page Ref: Table 7-4, p. 267
20. A major concern with ET is that
A) It cannot provide real enough examples in its training.
B) It takes far too long to complete.
C) Trainees do not seem to like learning from a computer.
D) It is difficult to be able to identify exactly who is taking the
training.
Page Ref: 269
21. Interactive Multimedia training can be used for
A) Almost any training objective.
B) Only declarative and procedural knowledge.
C) Only declarative knowledge and some basic skills.
D) Only declarative, procedural, and strategic knowledge.
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Page Ref: 270
22. ET is best at achieving what types of learning objectives?
A) knowledge objectives
B) skill objectives
C) attitude objectives
D) Both A & B
E) All of the above
Page Ref: 270
23. Which of the following statements about ET is true?
A) It is effective at getting trainees’ attention.
B) It can provide multiple cues in training to facilitate symbolic
coding.
C) Its major weakness is in the area of symbolic rehearsal.
D) Both A & B.
E) All of the above are true.
Page Ref: 270-271
24. One of the limitations of ET is that
A) It is not effective at modeling behavior.
B) It cannot provide a situation where the trainee applies
knowledge.
C) With the exception of virtual reality, it does not provide an
opportunity for behavioral reproduction.
D) None of the above.
Page Ref: 271
TRUE/FALSE QUESTIONS
25. ____ Intelligent tutoring systems are able to change the approach to
training depending on the responses of the trainee.
26. ____Virtual Reality training is primarily a 3-D visual on a computer
monitor that the trainee interacts with.
27. ____Virtual Reality is one of the most popular training technologies
today.
28. ____The most important advantage of ET is its control over the
content of the material and learning process.
29. ____ET is generally seen as more interesting and motivating than
instructor-based training
30. ____ET has few trainee limitations
31. ____ There is substantial evidence that shows that blended learning is
less effective than ET methods.
Answer: (F; p. 272)
32. What are the differences between interactive multimedia and virtual
reality, and why has virtual reality not become as popular?
33. What are some points that should be taken into consideration when
selecting an IM training program?
34. What type of training can be undertaken by ET, and describe the
effectiveness of ET in terms of utilization of the learning processes
(related to Social Learning Theory) – Attention, Retention, and
Behavioral Reproduction.
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35. Describe how ET can facilitate the process of retention.