Archives
Chapter 1 Line authority should have no role in the HRM function
Test Bank 107 CHAPTER 1—INTRODUCTION TO HUMAN RESOURCE DEVELOPMENT TRUE/FALSE 1. Most people have actually been involved in some form of HRD. 2. As late as the 1920’s a person apprenticing in a law office could practice law after passing […]
Chapter 10 1 Any Performance Deviation The Supervisor Thinks Bad d
Test Bank 183 CHAPTER 10—COACHING AND PERFORMANCE MANAGEMENT TRUE/FALSE 1. To be an effective manager of employee performance requires supervisors to be controllers, not coaches. 2. The interpersonal skills needed for coaching include planning. ANS: T PTS: 1 DIF: Easy […]
Chapter 11 Negative attitudes toward overweight people are widespread in the US
Test Bank 189 CHAPTER 11—EMPLOYEE COUNSELING AND WELLNESS SERVICES TRUE/FALSE 1. Most managers and supervisors are well-trained to deal with serious employee personal problems. 2. Confidentiality is of no concern to employees in counseling? ANS: F PTS: 1 DIF: Easy […]
Chapter 12 Which of the following is the BEST example of the ‘new’
Test Bank 197 CHAPTER 12—CAREER MANAGEMENT AND DEVELOPMENT TRUE/FALSE 1. In the ‘traditional’ employment relationship, employees often felt that had joined the company ‘family’. 2. Career models can focus on the individual, the organization and the team ANS: T PTS: […]
Chapter 13 When globalizing organizations 4 categories of managers are needed
Test Bank 205 CHAPTER 13—MANAGEMENT DEVELOPMENT TRUE/FALSE 1. Over one-half of tall raining dollars are spent training nonexempt employees. 2. Needs assessment in management training is critical to program success. ANS: T PTS: 1 DIF: Easy REF: Page 459 Communication […]
Chapter 14 Research has shown that organizational learning is very
Test Bank 211 CHAPTER 14—ORGANIZATION DEVELOPMENT AND CHANGE TRUE/FALSE 1. Techno-structural intervention theory focuses on job competencies.. 2. The change agent needs a knowledge of OD theories. ANS: T PTS: 1 DIF: Easy REF: Page 497 Communication | HRM Bloom’s: […]
Chapter 15 a set of values, beliefs, norms and patterns of behavior that
Test Bank 219 CHAPTER 15—HRD AND DIVERSITY: DIVERSITY TRAINING AND BEYOND TRUE/FALSE 1. In 2009 the US foreign born population exceeded 12 percent of the population.. 2. The two forms of sexual harassment are quid quo pro and hostile work […]
Chapter 2 The motivational theories by Maslow and Alderfer are examples
Test Bank 119 CHAPTER 2—INFLUENCES ON EMPLOYEE BEHAVIOR TRUE/FALSE 1. Downsizing is the voluntary reduction in the size of the workforce 2. The motivational theories by Maslow and Alderfer are examples of cognitive theories of motivation. ANS: F PTS: 1 […]
Chapter 3 the training session or information received after the training
Test Bank 127 CHAPTER 3—LEARNING AND HRD TRUE/FALSE 1. Trainability is influenced by all of the following factors: motivation, ability and your level of education: 2. Learning is defined as a permanent change in behavior, cognition or affect. ANS: T […]
Chapter 4 organizational climate has little to do with the success of an HRD
Test Bank 137 CHAPTER 4—ASSESSING HRD NEEDS TRUE/FALSE 1. A needs assessment should be the starting point for all HRD programs and is critical to program success. 2. A job description is a narrative statement of the major activities involved […]
Chapter 5 What day of the week a training program is scheduled to be offered
Test Bank 145 CHAPTER 5—DESIGNING EFFECTIVE HRD PROGRAMS TRUE/FALSE 1. When designing an HRD program it is often more effective to use objectives developed by an outside vendor rather than developing your own objectives. 2. A needs assessment if usually […]
Chapter 6 Structured on the job training is normally conducted by a trainer who
Test Bank 151 CHAPTER 6—IMPLEMENTING HRD PROGRAMS TRUE/FALSE 1. When deciding which training method to use it is useful to consider the current level of expertise of the trainees? 2. On the job training (OJT) is the most common type […]
Chapter 7 The text author believes that a positive score on one of
Test Bank 159 CHAPTER 7—EVALUATING HRD PROGRAMS TRUE/FALSE 1. In order to effectively evaluate a training program the specific objectives of the program must be known? 2. HRD evaluation includes collecting information to make decisions about training activities. ANS: T […]
Chapter 8 the process of adjusting to a new organization is called
Test Bank 171 CHAPTER 8—EMPLOYEE SOCIALIZATION AND ORIENTATION TRUE/FALSE 1. Role ambiguity means that the employee is unclear about their role in the organization. 2. Role overload occurs when the employee does not have enough work to do. ANS: F […]
Chapter 9 The growing number of racial minorities and non-English speaking
Test Bank 177 CHAPTER 9—SKILLS AND TECHNICAL TRAINING TRUE/FALSE 1. Over 20% of U.S. adults can be classified as below basic in “quantitative literacy”? 2. One role of the HRD group is to monitor that training is going as planned. […]