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CHAPTER 13—MANAGEMENT DEVELOPMENT
TRUE/FALSE
1. Over one-half of tall raining dollars are spent training nonexempt employees.
2. Needs assessment in management training is critical to program success.
3. Corporate colleges or universities are seldom used in the U.S.
4. A potential disadvantage to short courses offered by colleges and universities is a perceived lack of relevance and practical
orientation.
5. Behavior modeling typically involves five steps. These five steps include: lecture, taking notes, memorization, repeating and
learning.
6. Needs assessment is unimportant in management development programs.
7. When globalizing organizations 4 categories of managers are needed.
8. A transformational leader offers us a vision and inspires us to pursue that vision.
9. When globalizing organizations 4 categories of managers are needed. These types include both business managers and functional
managers.
10. A lot of what we have learned about Management came from the 1970’s and the world has changed since then.
11. The characteristics approach involves interviewing managers.
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12. Business degrees are the most popular undergraduate degrees offered in the US.
MULTIPLE CHOICE
1. Your text made all of the following points concerning management development
EXCEPT:
a.
it must be specific to each organization
b.
to be effective, it should be outsourced
c.
it must provide employees a chance to learn and grow
d.
it must be linked to the organization’s business strategy
2. The definition of management development includes all of the following except:
a.
Providing managers with opportunities to learn and grow
b.
A conscious effort by the organization
c.
A hope for increasing long term skill levels
d.
An analysis of needs
3. Research studies done in the 1970’s and earlier found:
a.
An environment very similar to today’s world
b.
A very stable environment, unlike today’s world
c.
A rapidly changing environment
d.
None of the above
4. Based on the need for globally competent managers, Bartlett and Ghoshal argue that the role of a country manager is to:
a.
be leaders and talent scouts
b.
develop new products
c.
sense local threats/opportunities and build local resources
d.
coordinate transactions across national borders
5. Which of the following is not a component of management development?
a.
Mentoring and coaching
c.
Management training
b.
Management education
d.
On-the-job experiences
6. Corporate colleges or universities are:
a.
seldom used in the U.S.
b.
generally offered by Harvard University on weekends
c.
reflective of past (older) training concepts
d.
expensive, comprehensive, and often very effective
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7. The integrated competency model focuses on:
a.
Education
c.
Competencies
b.
Experiences
d.
Traits
8. The four-dimensional model depicts the managerial role as having all of the following dimensions except:
a.
6 function
c.
5 targets
b.
4 roles
d.
12 managerial styles
9. What is TRUE about action learning?
a.
it uses cases developed by universities like Harvard
b.
it is basically a case study approach ( where the case is a problem existing in your own organization
c.
it is ‘hypothetical’ and not real to the managers
d.
it is losing popularity in today’s leaner organizations
10. According to your text, which of the following is associated with the integrated competency model of management training?
a.
planning
c.
controlling
b.
organizing
d.
leadership
11. Which type of manager plays the role of strategist for the organization, coordinator of transactions across national borders and
architect for asset configuration?
a.
business manager
c.
inter-continental manager
b.
country manager
d.
corporate manager
12. Mintzberg’s problem with previous attempts to define the manager’s job is that they:
a.
The job components cannot be separated behaviorally
b.
Focus on the holistic approach
c.
Ignore the elements of the job and focus on the big picture
d.
Focus on the integrated work of managing
13. In Mintzberg’s well-rounded model of the managerial job at the center is:
a.
The job
c.
The organization
b.
The person in the job
d.
The environment of the job
14. The 4 categories of managers needs in the global business world are:
a.
Business, country, functional and government
b.
Business, country, ethical and corporate
c.
Business, country, functional and corporate
d.
Business, country, functional and personal
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15. Which of the following is not a guiding principle for making strategic links according to Seibert and colleagues?
a.
HRD should focus on itself, not its customer
b.
Put job experiences before classroom activities
c.
Be opportunistic
d.
Support experience based learning
16. Behavior modeling typically involves five steps. These are
a.
modeling, retention, rehearsal, feedback, and transfer of training
b.
modeling, retention, rehearsal, feedback, and correction
c.
modeling, retention, rehearsal, feedback, and execution
d.
modeling, retention, rehearsal, feedback, and planning
17. When globalizing organizations 4 types of managers are needed. These types include all of the following except:
a.
Business managers
c.
Country managers
b.
Production managers
d.
Functional managers
18. Executive MBA programs normally meet:
a.
Daily
c.
Only on line
b.
Once a week on weekends
d.
Once a month
19. Hamburger University is:
a.
A cooking school
b.
In Paris
c.
Attended by all fast food workers
d.
McDonald’s Management Training School.
20. McCall and colleagues suggest an effective management development system includes:
a.
Encouragement of self motivation
c.
A long term perspective
b.
Individualism
d.
All the above are needed.
21. Job experiences can potentially offer us all of the following except:
a.
Reinforcing old attitudes
b.
Reinforce old behaviors
c.
A formal method to change old attitudes and behaviors
d.
A chance to learn lessons on their own
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22. A learning point is:
a.
Telling trainees what to look for during training
b.
Learning objectives
c.
A great help to learning
d.
All of these are true
23. The DCP – Developmental Challenge Profile assesses:
a.
Educational level of a manager
c.
The challenges of a job
b.
The developmental components of a job
d.
The potential of a job
24. As a group Managers are:
a.
Shrinking in numbers
c.
Staying even
b.
Increasing in numbers
d.
No one knows for sure
25. The definition of Management development contains all of the following except:
a.
It is specific to the organization
c.
A link to organizational strategy
b.
A conscious effort by the organization
d.
A cost effective method of training
26. Prospector, developed by Spreitzer and others is designed to do what?
a.
Identify managers with the greatest potential to be
international executives
c.
Identify managers for US jobs
b.
Identify potential supervisors
d.
Find new managers for an organization
27. According to Allred and colleagues which of the following is not a skill managers will need in the 21st Century?
a.
A knowledge based technical speciality
c.
Self-management skills
b.
Cross-functional and international experience
d.
Computer programming knowledge
28. A key characteristic of transformational leaders is:
a.
Intelligence
c.
Charisma
b.
Computer knowledge
d.
Decisiveness