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978-0078029165 Appendix A Part 1
Appendix A-1 | Appendix A – Critical Thinking Applications CHAPTER 1 – CRITICAL THINKING APPLICATIONS Critical Thinking Application 1-A What Do You Know about HRM?1 1. Why is there such a discrepancy between what academic research finds (and recommends) and […]
978-0078029165 Appendix A Part 2
Appendix A-21 | Appendix A – Critical Thinking Applications ANSWER: Managers and supervisors who learn about objectionable workplace conduct based on religion or national origin are responsible for taking steps to correct the conduct by anyone under their control. Muhammad’s […]
978-0078029165 Appendix A Part 3
Appendix A-41 | Appendix A – Critical Thinking Applications © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, […]
978-0078029165 Appendix A Part 4
Appendix A-61 | Appendix A – Critical Thinking Applications CHAPTER 8 – CRITICAL THINKING APPLICATIONS Critical Thinking Application 8-A Workplace Diversity Training You have been asked to design a diversity-training program for incoming freshmen at your school. Try to answer […]
978-0078029165 Appendix A Part 5
Appendix A-81 | Appendix A – Critical Thinking Applications because pay is one of the few characteristics people can know with certainty before taking a job. Once you’ve had a job for awhile, other factors like the quality of supervision […]
978-0078029165 Appendix A Part 6
Appendix A-99 | Appendix A – Critical Thinking Applications G. Employee, Client and Vendor Information 1. Maintaining Records and Information 2. Privacy and Confidentiality 3. Disclosure of Information H. Public Information/Communications 1. Advertising and Marketing 2. Development and Fundraising 3. […]
978-0078029165 Appendix B Part 1
Appendix B-1 | Appendix B – Chapter Exercises CHAPTER 1 – CHAPTER EXERCISES Chapter Exercise 1.1 An Interview with an HRM Specialist Objective. The purpose of Exercise 1.1 is to give the student a personal feel for the role of […]
978-0078029165 Appendix B Part 10
Appendix B-181 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 11
Appendix B-201 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 12
Appendix B-221 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 13
Appendix B-241 | Appendix B – Chapter Exercises Table 13.1.2 Example of General Manager Letter TO: All Supervisors and Assistant Supervisors FROM: Scott Cameron SUBJECT: Union Organizing DATE: March 1, 20__ As you all are well aware by now, we […]
978-0078029165 Appendix B Part 14
Appendix B-261 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 15
Appendix B-277 | Appendix B – Chapter Exercises This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part. employed? smoke, terminating employees who smoke, preventing employees from smoking on- or off-the-job, […]
978-0078029165 Appendix B Part 2
Appendix B-21 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 3
Appendix B-41 | Appendix B – Chapter Exercises Chapter Exercise 3.3 A Case of Illegal Sexual Harassment? * Jennifer Collins Objective. The purpose of Exercise 3.3 is to provide a definition of sexual harassment, to illustrate the basis of a […]
978-0078029165 Appendix B Part 4
Appendix B-61 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 5
Appendix B-81 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 6
Appendix B-101 | Appendix B – Chapter Exercises Chapter Exercise 6.2 Hiring a Plant Manager at Dynamo Industries James A. Breaugh Objective. The purpose of Exercise 6.2 is to give the student a feel for a typical situation involved in […]
978-0078029165 Appendix B Part 7
Appendix B-121 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 8
Appendix B-141 | Appendix B – Chapter Exercises © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, […]
978-0078029165 Appendix B Part 9
Appendix B-161 | Appendix B – Chapter Exercises 3. What steps should be taken to better understand the performance problems at Rainyday? That is, what would you do to conduct a more thorough needs assessment to better pinpoint the problems? […]
978-0078029165 Chapter 1
Chapter 01 – Strategic Human Resource Management in a Changing Environment 1-1 CHAPTER 1 STRATEGIC HUMAN RESOURCE MANAGEMENT IN A CHANGING ENVIRONMENT CHAPTER OBJECTIVES: After reading this chapter, you should be able to: 1. Describe the field of HRM and […]
978-0078029165 Chapter 10 Part 1
Chapter 10 – Compensation: Base Pay and Fringe Benefits 10-1 CHAPTER 10 COMPENSATION: BASE PAY AND FRINGE BENEFITS Objectives After reading this chapter, you should be able to 1. Understand the traditional model for base pay programs. 2. Describe the […]
978-0078029165 Chapter 10 Part 2
Chapter 10 – Compensation: Base Pay and Fringe Benefits Prevailing Wage Laws – Davis-Bacon, Walsh-Healey, and Services Contract Acts require employers to meet prevailing wage levels when doing business with the federal government Relevant job market – matched to where […]
978-0078029165 Chapter 11
Chapter 11 – Rewarding Performance 11-1 CHAPTER 11 Rewarding Performance Objectives: After reading this chapter, you should be able to 1. Understand the determinants of effective reward systems. 2. Identify the critical variables related to the selection of the most […]
978-0078029165 Chapter 12
Chapter 12 – Managing the Employment Relationship 12-1 CHAPTER 12 MANAGING THE EMPLOYMENT RELATIONSHIP Objectives. After reading this chapter, you should be able to 1. Explain the concept of organizational justice and how it relates to all aspects of relationship […]
978-0078029165 Chapter 13
Chapter 13 – Labor Relations and Collective Bargaining 13-1 CHAPTER 13 LABOR RELATIONS AND COLLECTIVE BARGAINING Objectives. After reading this chapter, you should be able to 1. Understand why people join unions. 2. Know the basic elements of labor law. […]
978-0078029165 Chapter 14 Part 1
Chapter 14 – Employee Health and Safety CHAPTER 14 EMPLOYEE HEALTH AND SAFETY Objectives. After reading this chapter, you should be able to 1. Understand the extent and costs of employee accidents, illnesses, and deaths on the job. 2. Discuss […]
978-0078029165 Chapter 14 Part 2
Chapter 14 – Employee Health and Safety 14–12 CHAPTER 14 – IMPORTANT TERMS Abatement period – amount of time the employer has to fix problems related to OSHA violations Burnout – an experience of developing cynical attitudes toward the job […]
978-0078029165 Chapter 2
Chapter 02 – The Role of Globalization in HR Policy and Practice 2-1 CHAPTER 2 THE ROLE OF GLOBALIZATION IN HR POLICY AND PRACTICE CHAPTER OBJECTIVES After reading this chapter, you should be able to: 1. Describe the different ways […]
978-0078029165 Chapter 3 Part 1
Chapter 03 – The Legal Environment of HRM: Equal Employment Opportunity 3-1 CHAPTER 3 THE LEGAL ENVIRONMENT OF HRM: EQUAL EMPLOYMENT OPPORTUNITY CHAPTER OBJECTIVES: After reading this chapter you should be able to: 1. Explain the legal issues affecting HRM […]
978-0078029165 Chapter 3 Part 2
Chapter 03 – The Legal Environment of HRM: Equal Employment Opportunity CHAPTER 3 – IMPORTANT TERMS Affirmative action – The extent to which employers make an effort through their personnel practices to attract, retain, and upgrade members of protected classes […]
978-0078029165 Chapter 4
Chapter 04 – Work Analysis and Design 4-1 CHAPTER 4 WORK ANALYSIS AND DESIGN Chapter Objectives After reading this chapter, you should be able to 1. Understand what work analysis is and what its major products are. 2. Explain the […]
978-0078029165 Chapter 5
Chapter 05 – Human Resource Planning and Recruitment 5-1 CHAPTER 5 HUMAN RESOURCE PLANNING AND RECRUITMENT Objectives. After reading this chapter, you should be able to 1. Understand the importance of human resource planning (HRP) to the organization. 2. Identify […]
978-0078029165 Chapter 6 Part 1
Chapter 06 – Personnel Selection 6-1 CHAPTER 6 PERSONNEL SELECTION Objectives After reading this chapter, you should be able to 1. Understand the concepts of reliability, validity, and utility. 2. Understand the validity evidence for various selection methods. 3. Discuss […]
978-0078029165 Chapter 6 Part 2
Chapter 06 – Personnel Selection XIII. Summary A. The importance of effective pre-employment testing is increasing B. Cognitive ability tests are valid but can result in adverse impact C. Personality tests have less adverse impact, but are typically less valid […]
978-0078029165 Chapter 7
Chapter 07 – Performance Management and Appraisal 7-1 CHAPTER 7 PERFORMANCE MANAGEMENT AND APPRAISAL Objectives After reading this chapter, you should be able to 1. Understand the value and uses of performance appraisals in organizations. 2. Know the prescriptions for […]
978-0078029165 Chapter 8 Part 1
Chapter 08 – Training and Development 8-1 CHAPTER 8 TRAINING AND DEVELOPMENT Objectives After reading this chapter, you should be able to 1. Define what is meant by training and explain why it is a critical function for corporations today. […]
978-0078029165 Chapter 8 Part 2
Chapter 08 – Training and Development 3. Training can reduce severity of culture shock for expatriates 4. Skills needed by international assignees a. Communication b. Decision making c. Commitment d. Ideals e. Problem solving 5. Cultural intelligence – self-efficacy through […]
978-0078029165 Chapter 9
Chapter 09 – Career Development 9-1 CHAPTER 9 CAREER DEVELOPMENT Objectives. After reading this chapter, you should be able to 1. Describe the new changes taking place in the workplace and what implications these have for individuals and organizations. 2. […]
978-0078029165 Test Bank Chapter 1 Part 1
Chapter 01 – Strategic Human Resource Management in a Changing Environment Chapter 1 Strategic Human Resource Management in a Changing Environment True/False Questions [QUESTION] 1. The two major principles that describe the competitive advantage that a business has are perceived […]
978-0078029165 Test Bank Chapter 1 Part 2
Chapter 01 – Strategic Human Resource Management in a Changing Environment [QUESTION] 35. The Valley National Bank exercise demonstrated that A) An employee’s length of service should not be considered when making employment decisions. B) Issues such as discrimination suits […]
978-0078029165 Test Bank Chapter 10 Part 1
Chapter 10 – Compensation: Base Pay and Fringe Benefits Chapter 10 Compensation: Base Pay and Fringe Benefits True/False Questions [QUESTION] 1. The term pay refers to all forms of financial returns and tangible benefits that employees receive as part of […]
978-0078029165 Test Bank Chapter 10 Part 2
Chapter 10 – Compensation: Base Pay and Fringe Benefits [QUESTION] 41. In order to qualify for the executive employee exemption, the employee must be compensated on a salary basis at a rate not less than __________ per week. A) $454 […]
978-0078029165 Test Bank Chapter 11 Part 1
Chapter 11 – Rewarding Performance Chapter 11 Rewarding Performance True/False Questions [QUESTION] 1. An important determinant of effective PFP is the incentive being valued relative to other rewards. Answer: True Page: 402, Figure 11-2 Level: Easy [QUESTION] 2. One reason […]
978-0078029165 Test Bank Chapter 11 Part 2
Chapter 11 – Rewarding Performance [QUESTION] 40. All of the following statements are true regarding profit sharing plans EXCEPT: A) they are often used as a means of reducing turnover. B) they have been criticized as being remote and unrelated […]
978-0078029165 Test Bank Chapter 12 Part 1
Chapter 12 – Managing the Employment Relationship Chapter 12 Managing the Employment Relationship True/False Questions [QUESTION] 1. Distributive justice results from a perception of fair rules, laws, or policies that allocate valued rewards and punishments. Answer: False Page: 431 Level: […]
978-0078029165 Test Bank Chapter 12 Part 2
Chapter 12 – Managing the Employment Relationship [QUESTION] 39. The exception of an employment-at-will doctrine that includes whistle-blowing is: A) Implied contract. B) Covenant of good faith and fair dealing C) Fair Ethics Act D) Collective bargaining agreement E) Public […]
978-0078029165 Test Bank Chapter 13 Part 1
Chapter 13 – Labor Relations and Collective Bargaining Chapter 13 Labor Relations and Collective Bargaining True/False Questions [QUESTION] 1. A desire to have more influence in effecting change in the work environment is one of the general reasons why workers […]
978-0078029165 Test Bank Chapter 13 Part 2
Chapter 13 – Labor Relations and Collective Bargaining [QUESTION] 40. In signing a binding arbitration policy, an employee: A) can still file charges in federal courts. B) can veto the decision of the arbitrator. C) has to submit his/her complaint […]
978-0078029165 Test Bank Chapter 14 Part 1
Chapter 14 – Employee Health and Safety Chapter 14 Employee Health and Safety True/False Questions [QUESTION] 1. OSHA’s has workplace standards for most potential hazards, with the exception of noise levels in the work place. Answer: False Page: 505 Level: […]
978-0078029165 Test Bank Chapter 14 Part 2
Chapter 14 – Employee Health and Safety [QUESTION] 37. __________ is defined as “a situation where job-related factors affect a worker’s psychological and/or physiological condition such that the person deviates from normal functioning.” A) Work sickness B) Job stress C) […]
978-0078029165 Test Bank Chapter 2 Part 1
Chapter 02 – The Role of Globalization in HR Policy and Practice Chapter 2 The Role of Globalization in HR Policy and Practice True/False Questions [QUESTION] 1. Third parties that specialize in facilitating importing and exporting are called intermediaries. Answer: […]
978-0078029165 Test Bank Chapter 2 Part 2
Chapter 02 – The Role of Globalization in HR Policy and Practice [QUESTION] 32. A company that exports, as a means to sell its products in foreign markets will A) Have a direct investment in a foreign market. B) Increase […]
978-0078029165 Test Bank Chapter 3 Part 1
Chapter 03 – The Legal Environment of HRM: Equal Employment Opportunity Chapter 3 The Legal Environment of HRM: Equal Employment Opportunity True/False Questions [QUESTION] 1. The four-fifths rule indicates that a selection rate (number selected/number considered) for a protected group […]
978-0078029165 Test Bank Chapter 3 Part 2
Chapter 03 – The Legal Environment of HRM: Equal Employment Opportunity [QUESTION] 41. EEOC stands for __________. A) Equal Employment Opportunity Commission B) Equal Employment Opportunity Community C) Equal Employment Opportunity Channel D) Equal Employment Opportunity Committee E) Equal Employment […]
978-0078029165 Test Bank Chapter 4 Part 1
Chapter 04 – Work Analysis and Design Chapter 4 Work Analysis and Design True/False Questions [QUESTION] 1. Job specifications define the job in terms of its content and scope. Answer: False Page: 105 Level: Medium [QUESTION] 2. The critical incident […]
978-0078029165 Test Bank Chapter 4 Part 2
Chapter 04 – Work Analysis and Design [QUESTION] 34. Effective teams and flexible, cross-functional work is increasingly important to the success of organizations. This is causing companies in the U.S. to A) Abandon work analysis altogether and let employees direct […]
978-0078029165 Test Bank Chapter 5 Part 1
Chapter 05 – Human Resource Planning and Recruitment Chapter 5 Human Resource Planning and Recruitment True/False Questions [QUESTION] 1. Trend analysis, simple and multiple linear regression analysis are qualitative methods for forecasting labor demands. Answer: False Page: 142, Figure 5-2 […]
978-0078029165 Test Bank Chapter 5 Part 2
Chapter 05 – Human Resource Planning and Recruitment Level: Medium [QUESTION] 36. What three factors define the relevant labor market? A) Technology, population density, education B) Occupation, location, industry C) Union status, inflation, compensation strategy D) Occupation, population density, compensation […]
978-0078029165 Test Bank Chapter 6 Part 1
Chapter 06 – Personnel Selection Chapter 6 Personnel Selection True/False Questions [QUESTION] 1. Personnel selection applies only for promotions. Answer: False Page: 186 Level: Easy [QUESTION] 2. The most important criterion for a selection method is reliability. Answer: False Page: […]
978-0078029165 Test Bank Chapter 6 Part 2
Chapter 06 – Personnel Selection [QUESTION] 40. Correlations from __________ show the direction and strength of the relationship between selection methods and successful performance on the job. A) 0 to 1.0 B) -1 to +1 C) -1 to 0 D) […]
978-0078029165 Test Bank Chapter 7 Part 1
Chapter 07 – Performance Management and Appraisal Chapter 7 Performance Management and Appraisal True/False Questions [QUESTION] 1. Performance refers to the traits, personal characteristics, or competencies of the employee. Answer: False Page: 241 Level: Medium [QUESTION] 2. Appraisal cannot be […]
978-0078029165 Test Bank Chapter 7 Part 2
Chapter 07 – Performance Management and Appraisal © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, […]
978-0078029165 Test Bank Chapter 8 Part 1
Chapter 08 – Training and Development Chapter 8 Training and Development True/False Questions [QUESTION] 1. Training refers to learning opportunities designed to help employees grow. Answer: False Page: 275 Level: Medium [QUESTION] 2. Development focuses on the immediate period to […]
978-0078029165 Test Bank Chapter 8 Part 2
Chapter 08 – Training and Development 8-9 © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, […]
978-0078029165 Test Bank Chapter 9 Part 1
Chapter 09 – Career Development Chapter 9 Career Development True/False Questions [QUESTION] 1. The internal focus of career refers to the actual series of job positions held by the individual, while the external focus refers to the way an individual […]
978-0078029165 Test Bank Chapter 9 Part 2
Chapter 09 – Career Development © 2013 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted […]