Chapter 12 – Managing the Employment Relationship
[QUESTION]
39. The exception of an employment-at-will doctrine that includes whistle-blowing is:
A) Implied contract.
B) Covenant of good faith and fair dealing
C) Fair Ethics Act
D) Collective bargaining agreement
E) Public policy
40. Under employment-at–will, it is unlawful to terminate an employee if a __________ of
employment exists.
A) implied contract
B) covenant of good faith and fair dealing
C) non-compete
D) collective bargaining agreement
E) public policy agreement
41. Reporting misconduct by individuals either inside or outside of the organization to people
who have the power to take action is known as:
A) Implied contract
B) Covenant of nondisclosure
C) Fair Ethics Act
D) Whistleblowing
E) Public policy
42. The concept of __________ provides that employees have a duty to protect confidential
information.
A) implied contract
B) covenant of nondisclosure
C) The Fair Ethics Act
D) whistleblowing
E) public policy
Chapter 12 – Managing the Employment Relationship
[QUESTION]
43. __________ requires organizations to give affected employees 60 days written notice of
when a plant will close or when mass layoff are expected.
A) Covenant of good faith and fair dealing
B) Collective bargaining agreement
C) Fair Ethics Act
D) Worker Adjustment and Retraining Notification Act
E) Covenant of disclosure
44. __________ is a formal, written complaint about the way in which an employment
relationship is being carried out.
A) Discipline program
B) Grievance
C) Covenant of fair dealings
D) Punishment procedure
E) Performance appraisal
45. Organizations use all of the following ways to terminate an employee EXCEPT:
A) Downsizing
B) Early retirement package
C) Layoffs
D) Progressive Discipline
E) Outplacement programs
46. A manager counsels an employee about problems with frequent tardiness. In spite of the
discussion the employee is late to work twice the following week. What should be the next
step in the discipline process?
A) Written warning
B) Early retirement package
C) Termination
D) Verbal warning
E) Time off without pay
Chapter 12 – Managing the Employment Relationship
Page: 452
Level: Medium
[QUESTION]
47.The difference between punishment and discipline is:
A) Punishment is focused on positive encouragement
B) Discipline is forward focused and aimed at developing positive behavior
C) Discipline is focused on the past and comparing performance among employees
D) Punishment is always the preferred reaction
E) Punishment allows for positive rewards to improve behavior
48. _____ requires organizations to give affected employees 60 days notice of a plant closing
or when mass layoffs are expected:
A) Covenant of good faith and fair dealing
B) An early retirement package
C) The Fair Ethics Act
D) The Worker Adjustment and Retraining Notification Act
E) The collective bargaining agreement
49.You are concerned that your employees are afraid to report ethical violations to
management. In order to increase the likelihood of unethical activity being reported, which of
the following would you suggest your company adopt?
A) Strict punishment guidelines for not reporting unethical behavior.
B) Ending managerial training to decrease paranoia.
C) Encouraging informal discussion of ethics versus formal training
D) Increasing the use of exit interviews.
E) Formal training for all employees in ethical decision-making.
Chapter 12 – Managing the Employment Relationship
12-12
[QUESTION]
50. Grace has been working for Acme Company for over 4 years. Acme recently conducted a
compensation audit. As a result of the audit, some employees received pay increases and
some did not. Grace believes there was bias in the procedures governing the salary decisions.
What is Grace concerned with?
A) Distributive Justice
B) Interpersonal Justice
C) Fair Justice
D) Procedural Justice
E) Ethical Justice
Essay Questions
[QUESTION]
51. Which is more important, procedural or distributive justice? Why?
Answer: Although there is no easy answer to this question, it can be argued that we are more
[QUESTION]
52. Describe the two forms of organizational justice and give an example of organizational
actions that can be used to create perceptions of each type of justice.
Answer: Distributive justice is the perception of equity in the allocation of rewards or
Page: 431-432
Level: Medium
Chapter 12 – Managing the Employment Relationship
[QUESTION]
53. What are some reasons – societal, technological, strategic — behind the use of flexible
work arrangements? Do you believe that work arrangements will become more complex or
stabilize over time?
Answer: Although few reasons are specifically discussed in the chapter, students should be
[QUESTION]
54. It is hypothesized that Realistic Job Previews reduce employee turnover for four reasons.
Describe and explain these four reasons.
Chapter 12 – Managing the Employment Relationship
12-14
[QUESTION]
55. What steps would you take in creating a realistic job preview? What types of information
would be gathered? What measures would you take to avoid the downside of RJPs, losing
good candidates to firms that are taking more of the flypaper approach?
56. How would you handle an internal and external whistleblower within your organization?
Answer: It is important to handle instances of whistle-blowing carefully, if not anything else.
Workers may be protected by any number of state and federal laws such as the Occupational
Chapter 12 – Managing the Employment Relationship
12-15
[QUESTION]
57. What are the two internal forces governing the ongoing working relationship? Explain
how each affects the maintenance of the employment relationship.
Answer: Employee surveys: Surveys allow employees to collectively voice concerns over
[QUESTION]
58. What are the differences between punishment and discipline approaches to handling
employee misconduct? All things considered, which is the better approach? The definition of
both approaches should be evident in your answer.
Answer: Punishment is the provision of a negative consequence following a behavior. It is
[QUESTION]
59. Discuss the pros and cons of each of the four forms of organizational exit. What are some
best practices associated with each?
Answer: Termination: Allows the organization to rid itself of a poorly performing employee
12-16
60. What is survivor syndrome and what measures can organizations take to avoid it?
Answer: Survivor syndrome has to do with organizational downsizing. It represents the
feelings of those that remain on the job following a downsizing. Much of the attention early