Chapter 06 – Personnel Selection
[QUESTION]
32. During an interview, Josh realized that the interviewee displayed the same work attitudes
that he held. Based on this, Josh gave the interviewee favorable ratings. Josh’s ratings were
most likely biased by which type of phenomenon?
A) Similar-to-me effect
B) Coping effect
C) Efficiency effect
D) First-impression effect
E) Matching effect
33. An employer’s best defense when a case of negligent hiring goes to court is to
A) Produce the employee’s signed application form
B) Produce letters of reference provided by the employer
C) Produce evidence of employment and reference checking
D) Prove that the misconduct occurred after regular work hours
E) Produce evidence that the employee was given a personality test
34. How can an organization improve the reliability and validity of interviews?
A) Use a standardized job related interview (e.g. structured, panel, or situational)
B) Assure consistency through the use of a single interviewer.
C) Encourage hiring managers to pay attention to their “gut feel”.
D) Allow interviewees to share information about their unrelated previous work history.
E) Avoid training managers because is can increase anxiety related to interviewing.
35. Which of the following is NOT a type of interview format?
A) Appraisal interview
B) Structured interview
C) Situational interview
D) Panel interview
E) Behavioral interview