Chapter 13 – Labor Relations and Collective Bargaining
[QUESTION]
40. In signing a binding arbitration policy, an employee:
A) can still file charges in federal courts.
B) can veto the decision of the arbitrator.
C) has to submit his/her complaint to the arbitration process.
D) can, with the help of the arbitrator, reach a consensus agreement with the company
regarding the grievance.
E) can require the company to pay for the arbitration process.
41. Which of the following statements is FALSE regarding arbitration?
A) If a grievance cannot be settled, both sides agree on an arbitrator to decide the matter.
B) Arbitration is a last resort if attempts to settle grievance disputes have failed.
C) Arbitration can be very costly.
D) Arbitration is more costly in comparison to strikes and lockouts.
E) A major criticism of arbitration is the problem of delays which can take place.
42. An arbitrator must take into account all of the following when forming a decision
EXCEPT:
A) Precedents that have been established in previous cases.
B) Whether the employee was accorded due process.
C) Recent laws.
D) The facts of the current case.
E) Whether the employer had just cause for any actions taken against the complainant.
43. The National Railworkers Union (NRU) and Norfolk-Southern Railway (NSR) have been
bargaining over a new labor contract for several weeks. However, the negotiations have
reached a deadlock and the NRU is threatening to strike. At this point both parties should do
which of the following?
A) Bring in an arbitrator to settle the differences and recommend a course of action.
B) Bring court action against the other party.
C) Call in a mediator to review the dispute and suggest compromises.
D) Agree to the strike.
E) Use miniarbitration.
Chapter 13 – Labor Relations and Collective Bargaining
Page: 489-490
Level: Medium
[QUESTION]
44. __________ requires that a hearing be held within 10 days after an appeal is made.
A) Grievance mediation
B) Mediation
C) Miniarbitration
D) Written grievance
E) Impasse resolution
45. Which of the following statements is TRUE regarding the U.S. labor relations system
relative to systems in most other countries?
A) The U.S. is unusual in that more than one union may represent the same workers.
B) The U.S. government plays a more active role in labor relations and dispute resolution
compared to other countries.
C) In other countries the relationship between the union and management is generally
adversarial, while in the U.S. the relationship is more cooperative.
D) In the U.S. there is decentralized collective bargaining, while other countries rely primarily
on industry-wide negotiation.
E) In the U.S. the unions emphasize political issues to a greater degree.
46. When a union sympathizer seeks and gains employment at a non-unionized company with
the intent of laying the ground work for a union certification election, this is known as _____.
A) election arbitration
B) mediation
C) a yellow dog agreement
D) an impasse resolution
E) Salting
Chapter 13 – Labor Relations and Collective Bargaining
[QUESTION]
47. A company has 2,000 eligible workers in a prospective bargaining unit. How many of
these workers need to sign an authorization card before the NLRB will order an election?
A) 200
B) 600
C) 500
D) 201
E) 1001
48. Union recognition is most commonly a result of _______.
A) the outcome of arbitration
B) management count of authorization cards
C) NLRB order based on an unfair labor practice
D) an NLRB ordered election
E) impasse resolution mediation
49. If a union has been successful in getting a majority of workers to sign authorization card,
it may be in the company’s best interest to consider ________ to recognize the union without
a certification election.
A) Grievance mediation
B) a neutrality agreement
C) binding arbitration
D) interest based negotiation
E) Impasse resolution
Chapter 13 – Labor Relations and Collective Bargaining
13-12
[QUESTION]
50. If employees no longer want to be represented by their union, they may petition the NLRB
for which of the following?
A) Mini arbitration
B) Deauthorization
C) Contract bar
D) Decertification
E) Statutory bar
Essay Questions
[QUESTION]
51. As a manager of an organization, you have just become aware that some employees have
initiated an effort to begin unionization. What are some of the actions that you might take to
deter this effort?
Answer: There are three general reasons why workers join unions. These include: (1)
perceptions of the work environment; (2) desires to participate in or influence employment
[QUESTION]
52. Briefly discuss the two perspectives on the effects of labor unions.
Chapter 13 – Labor Relations and Collective Bargaining
[QUESTION]
53. What are union effects on worker satisfaction?
54. Differentiate between picketing, striking, and boycotting an employer.
55. Discuss several criticisms of the arbitration process and offer strategies designed to
combat these criticisms.
Chapter 13 – Labor Relations and Collective Bargaining
13-14
[QUESTION]
56. The NLRA has described what constitutes unfair labor practices by employers. List a few
of these prohibited activities.
57. Briefly explain the aspects involved in preparing for labor contract negotiations.
Answer: To prepare for negotiations, one must have a planning strategy. Preparation includes
reviewing and diagnosing the mistakes and weaknesses from previous negotiations and
gathering information on recent contract settlements in the local area and industry wide (e.g.,
Chapter 13 – Labor Relations and Collective Bargaining
[QUESTION]
58. List the steps involved in forming unions.
59. List the major issues in collective bargaining.
60. Briefly explain the three most common forms of bargaining.