Business and Administrative Communication 10th Edition

Elena, a proofreader, is checking if any information is missing from key locations or demographic areas before creating a visual for an annual report. Which of the guidelines for visual design is she following? A. Follow the conventions for designing typical visuals. B. Determine the story you want to tell. C. Be sure

Workman, chairman, and airhostess are examples of neutral titles. FALSENonsexist language treats both sexes neutrally. Titles such as workman, chairman, and airhostess represent sexism. FALSENonsexist language treats both sexes neutrally. Titles such as workman, chairman, and airhostess represent sexism. FALSE Nonsexist language treats both sexes neutrally. Titles such as workman, chairman, and

A dinner party to recognize and motivate achievers in an organization is an example of an informative presentation. FALSEGoodwill presentations entertain and validate an audience. They may be designed to strokethe audience's egos and validate their commitment to the organization's goals. FALSEGoodwill presentations entertain and validate an audience. They may be

The first paragraph of an application essay should be a summary of the essay to provide a context for what is to come. FALSEStart your essay with an interesting paragraph to catch attention. Do not summarize your essay, or your reader may go no further. FALSEStart your essay with an interesting paragraph

When you use multiple-choice questions, the answer categories must be mutually exclusive and exhaustive. TRUEThis means you must make sure that any one answer fits in only one category and that a category is included for all possible answers. TRUEThis means you must make sure that any one answer fits in

The planning process involves getting feedback, evaluating one's work, and writing a formal draft. FALSEThe planning process involves analyzing the problem, defining purposes, and analyzing the audience. It may also involve brainstorming information to include in the document, gathering information, and choosing a pattern of organization. FALSEThe planning process involves analyzing

The role of restating major points and summarizing decisions helps the team achieve its task goals. TRUEPositive roles and actions such as restating major points and summarizing decisions help the team achieve its task goals. In addition, asking questions, identifying gaps in the team'sknowledge also help in achieving task goals. TRUEPositive roles

While dressing for an office interview, it is important to understand an organization's office culture and dress accordingly. TRUEWhile dressing for an office interview, it is important to understand an organization's officeculture. One should find out from career candidates what is considered appropriate attire and dress accordingly. TRUEWhile dressing for an

Convincing the audience of a message's benefits involves two main steps of making sure that the benefit really will occur, and explaining it to the audience. TRUEAn audience benefit is a claim or assertion that the audience will benefit if they do something. Convincing the audience of a message's benefits involves

The way people interpret a smile may depend on the purpose smiles serve in a particular culture. TRUEThe frequency of smiling and the way people interpret smiles may depend on the purpose smiles serve in a particular culture. For instance, in Germany, smiling is more likely to be reserved for close

Job application letters are prepared and submitted in place of a rsum. FALSEThe job application letter accompanies your rsum and serves as its cover letter. FALSEThe job application letter accompanies your rsum and serves as its cover letter. FALSE The job application letter accompanies your rsum and serves as its cover letter.

A summary abstract is used to present the most useful information in the least amount of space. TRUEA summary abstract is used to present the most useful information in the least amount of space. It presents the logic skeleton of the report, i.e., the recommendation and its proof. TRUEA summary abstract

Rsums are skimmed by employers to determine whether to discard it or whether to further scan it electronically. FALSERsums are scanned or skimmed. At many companies, rsums are scanned electronically. Only rsums that match key words are skimmed by a human being. A human may give a rsum 10 to 30

Details that add nothing to the title and are less impressive than the title must be omitted. TRUEOmit details that add nothing to a title, that are less impressive than the title alone, or that suggest a faulty sense of priorities (e.g., listing hours per week spent filing). Either use strong

While using a pattern of organizing messages, one should realize that every message which uses the basic pattern will have all the elements listed. FALSEWhile using a pattern one should realize that not every message which uses the basic pattern will have all the elements listed. It is also important to

Most job openings - particularly those that are higher up the ladder - are advertised extensively in order to reach the most qualified candidates. FALSEMany jobs are never advertisedand the number rises the higher on the job ladder you go. FALSEMany jobs are never advertisedand the number rises the higher on

Oral style uses more personal pronouns, less varied vocabulary, and more repetition than written styles. TRUEWhile writing an opener and close, one should use oral rather than written styles. Oral style uses more personal pronouns, less varied vocabulary, and more repetition than written styles. TRUEWhile writing an opener and close, one

E-mails should be used when one does not want to create a paper trail. FALSEE-mails should be used if one wants to leave a paper trail, or save time or money. One can also use emails to and allow readers to deal with messages at their convenience, when timing is not