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Elena, a proofreader, is checking if any information is missing from key locations or demographic areas before creating a visual for an annual report. Which of the guidelines for visual design is she following? A. Follow the conventions for designing […]

Workman, chairman, and airhostess are examples of neutral titles. An interview session is not necessarily a question and answer session. TRUE An interview session is not necessarily a question and answer session. Many employers use on-the-spot writing samples, critical thinking, […]

A dinner party to recognize and motivate achievers in an organization is an example of an informative presentation. Successful interviewees give short answers of ten words or less and avoid elaborating on their answers. FALSE Unsuccessful interviewees give short answers […]

The first paragraph of an application essay should be a summary of the essay to provide a context for what is to come. It is recommended to triple-check numbers, headings, the first and last paragraphs, and the reader’s name. TRUE […]

When you use multiple-choice questions, the answer categories must be mutually exclusive and exhaustive. Situational interviews ask questions about the kinds of situations one had faced in the past jobs. FALSE Situational interviews place candidates in situations similar to one […]

The planning process involves getting feedback, evaluating one’s work, and writing a formal draft. In the phase of formalization, the group finalizes its work. TRUE In the process of formalization, the group finalizes its work. The success of this phase […]

The role of restating major points and summarizing decisions helps the team achieve its task goals. Good writers are likely to use rules flexibly and break big tasks into small ones. TRUE No single writing process works for all writers […]

While dressing for an office interview, it is important to understand an organization’s office culture and dress accordingly. If a candidate is asked why there is a gap in his/her work history, it is important to answer elaborately and apologize […]

Convincing the audience of a message’s benefits involves two main steps of making sure that the benefit really will occur, and explaining it to the audience. If the problem is a large one, it is good to demonstrate you-attitude by […]

The way people interpret a smile may depend on the purpose smiles serve in a particular culture. Marion is comparing the sales volume in her region to the sales volumes in seven other regions in the country. She could choose […]

Job application letters are prepared and submitted in place of a rsum. A positive message is one where a receiver’s basic reaction to the message is neutral. FALSE When a receiver’s basic reaction to a message is neutral, the message […]

A summary abstract is used to present the most useful information in the least amount of space. In order to make writing easier to read, it is good to use familiar words or words that are a part of almost […]

Rsums are skimmed by employers to determine whether to discard it or whether to further scan it electronically. Recommendation progress reports organize information under various tasks one has worked on during a project. FALSE Recommendation progress reports suggest action such […]

Details that add nothing to the title and are less impressive than the title must be omitted. High-pitched voices are generally considered to be more authoritative and pleasant to listen to than low-pitched voices. FALSE Low pitched voices are usually […]

While using a pattern of organizing messages, one should realize that every message which uses the basic pattern will have all the elements listed. Conventions in business communication help people recognize, produce, and interpret different kinds of communications. TRUE Common […]

Most job openings – particularly those that are higher up the ladder – are advertised extensively in order to reach the most qualified candidates. Negative communications such as refusals, rejections, recalls, and apologies are difficult to compose. TRUE Negative communications […]

Oral style uses more personal pronouns, less varied vocabulary, and more repetition than written styles. When writing a report, you should start writing your first draft only after all the research is completed. FALSE When writing your report, start writing […]

E-mails should be used when one does not want to create a paper trail. While apologizing in business communication, one should do so twice, i.e., once at the beginning of the message and another time at the end of the […]