Archives

– Chapter One – Test Items 1. According to McDaniel and Samovar, intercultural communication has had a substantial impact on all of the following global changes EXCEPT_______________. a. the domestication of animals b. the spread of major world religions c. […]

– Chapter Two – Test Items Multiple-Choice 1. What are norms? 2. A ________ views identity as something that emerges when messages are exchanged between persons. a. social perspective b. psychological perspective c. communication perspective d. individual perspective 3. The […]

– Chapter Three – Test Items Multiple-Choice 1. Which statement below best describes the East Asian orientation to interpersonal relationships according to Yum? 2. The principle of ________ means warm human feelings between people and is the cardinal principle of […]

– Chapter Four – Test Items 1. Communication that takes place between people who are members of the same dominant culture but have different values is known as ________ communication. a. intercultural b. intracultural c. hierarchical d. nondominant 2. Cultures […]

– Chapter Five – Test Items 1. The words we use reflect which of the following? a. attitudes b. values c. beliefs d. A, B, and C are true. 2. The strongest version of the Sapir-Whorf hypothesis reflects ________. a. […]

– Chapter Six – Test Items Multiple Choice 1. American companies have different hiring practices than do the Japanese; for example, the Japanese would not hire ________. 2. A new recruit to a Japanese company would go through ________. a. […]

– Chapter Seven – Test Items Multiple Choice 1. According to Spitzberg, the competence of a social behavior depends on ________. 2. The _______ system of intercultural competence includes the personality features that allow a person to interact competently in […]

– Chapter Eight – Test Items Multiple Choice 1. Cleveland argues that culture can ________. 2. Totalitarian governments, according to Cleveland, tend to ________. a. have societies that fear outsiders b. have societies that deny outsiders access c. have societies […]

– Chapter Nine – Test Items Multiple Choice 1. According to Kim, cross-cultural adaption cannot take place without ________. 2. The process of unlearning some of one’s old cultural ways is known as ________. a. dissimilation b. deculturation c. dynamism […]

Chapter Resources This section of the manual provides suggestions for using each chapter of the Samovar, Porter, McDaniel, and Sexton Roy’s Intercultural Communication: A Reader. Resources include a chapter synopsis, outline, discussion questions, popular film suggestions, exercises, and test questions. […]

Chapter Two Cultural Identity: Issues of Belonging Overview Collier, M. “Cultural Identity and Intercultural Communication” (pp. 53-61). The author first defines culture and describes how culture operates and how cultures are formed based on group membership related to ethnicity, gender, […]

Chapter Three International Cultures: Understanding Diversity Overview Yum, J. “The Impact of Confucianism on Interpersonal Relationships and Communication Patterns in East Asia” (pp. 110-120). In this essay, Yum first discusses the different emphases on social relationships and individualism found in […]

Chapter Four Co-cultures: Living in a Multicultural World Overview Folb, E. A. “Who’s Got the Room at the Top? Issues of Dominance and Nondominance in Intercultural Communication” (pp. 154-161). This essay begins with a discussion of the concept of intracultural […]

4. According to Cargile, what are examples of situations in which accents influenced someone’s perception of another person? Has accent ever influenced your perception of another person? How? 5. Can you think of examples in your own life when a […]

Chapter Five Intercultural Messages: Verbal and Nonverbal Interaction Overview Fong, M. “The Nexus of Language, Communication, and Culture” (pp. 209-216). The interrelationship between language, communication, and culture is explored from the Ellis, D., & Maoz, I. “Dialogue and Cultural Communication […]

Chapter Six Cultural Contexts: The Influence of the Setting Overview Nishiyama, K. “Japanese Style of Decision Making in Business Organizations” (pp. 266-272). The differences between Eastern and Western decision-making strategies are explored in this Hinner, M. “Comparing and Contrasting German […]

Chapter Seven Communicating Interculturally: Becoming Competent Overview Spitzberg, B. “A Model of Intercultural Communication Competence” (pp. 343-355). Ting-Toomey, S. “Managing Intercultural Conflicts Effectively” (pp. 355-367): In her exploration of intercultural conflict, Ting-Toomey first introduces the cultural variables of individualism/collectivism, high […]

Chapter Eight Ethical Considerations: Changing Behavior Overview Cleveland, H. “The Limits of Cultural Diversity” (pp. 401-404). According to the author, increased cultural diversity often leads to increased intergroup conflict. Kim, Y. “Intercultural Personhood: An Integration of Eastern and Western Perspectives” […]

Chapter Nine New Perspectives: Prospects for the Future Overview Kim, Y. “From Culture to Interculture: Communication, Adaptation, and Identity Transformation in the Globalizing World” (pp. 430-437). Saint-Jacques, B. “The Multiculturalism Dilemma” (pp. 438-449). Immigrant multiculturalism is the focus of this […]