– Chapter Six –
Test Items
Multiple Choice
1. American companies have different hiring practices than do the Japanese; for example, the Japanese
would not hire ________.
2. A new recruit to a Japanese company would go through ________.
3. In Japan, if University X’s graduates hold powerful executive positions in a company, ________.
4. Group decision making in Japanese business is known as ________.
5. Giving gifts to Japanese partners is considered ________.
6. A student who attends the Hauptschule prepares for ________.
7. The supervisory board that exercises control over the management of German corporations is called
________.
9. In business situations, Germans ________.
10. How do Germans feel about small talk?
11. What aspect of business is common in the United States but rare in Germany?
12. How do Germans and Americans approach group work differently?
13. In collectivist cultures, ________.
14. Which of the following options is NOT one of the types of silence used in classrooms as identified by
Rounds (1987)?
15. Which option below best describes a common Chinese teaching strategy?
16. Which of the following options are problematic for intercultural communication in the classroom?
17. The passive-receptive communication style in the traditional classroom involves ________.
18. The participatory-interactive style of communicating used by many African Americans in which
listeners give encouragement and commentary while a speaker is talking is called ________.
19. Which group below uses the communicative practice of rapport talk?
20. Associative discourse is characterized by ________.
21. Participatory-interactive communication style has been observed among ________.
22. Which of the following uses “talk story” to create an idea, tell a story, or complete a learning task?
23. According to the reading, which group(s) employ “topic–chaining” discourse as a way to
communicate in the classroom?
24. The dominant medical system found in American hospitals and clinics is the ________.
25. What is Curanderismo?
26. Which statement below is true of the use of translators in medical encounters?
27. Which linguistic practice below caused U.S.-trained health care providers to misunderstand their
South-East Asian patients?
28. Why did most doctors from Argentina, Brazil, and India report that they would tell their patients
“half–truths” about a disturbing diagnosis?
29. How did collectivism influence the doctors in Argentina, Brazil, and India?
30. Doctors in Argentina, Brazil, and India based their perceptions of their own success on ________.
– Chapter Six –
Test Items
Short Answer / Essay
1. How does the employment system in Japan foster group orientation?
2. How does the position of Chief Executive Officer in Japanese companies differ from that position in
3. In what ways do face-to-face conferences in Japanese business organizations differ from those in
4. In a group-oriented Japanese business organization where harmonious relationships are important,
5. What are some of the similarities of American and German business cultures?
6. In what ways does the German educational system differ from that of the United States?
7. How does the German education system support German business?
8. What are some of the differences in the ways in which German and American corporations are
9. How do the cultural values of individualism and collectivism affect classroom interactions?
10. How can rules of politeness cause issues in intercultural classrooms? Provide specific examples from
11. How does paralinguistics influence communication in an intercultural classroom?
12. What are the five steps that Skow and Stephan suggest for students in intercultural classrooms?
13. Differentiate between passive-receptive and participatory-interactive styles of discourse.
14. Compare and contrast call-response with rapport-talk.
15. Discuss some traditional women’s ways of communicating and how they can be problematic for
16. Discuss topic-centered and topic-associated or topic-chaining techniques as forms of discourse in the
17. Provide three examples from any of the readings of how intercultural miscommunications can occur
18. What is one way that miscommunications occur when translators are involved in doctor-patient
19. According to Geist-Martin, what steps should health care providers take to increase their intercultural