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Which of the following activities is part of the manager’s role as a coach? a. Helping employees develop their self-awareness b. Emphasizing goals and standards as a means to enhance performance results c. Providing the employee with specific information the […]

Which of the following is true about effective goal setting? a. Informal competition can reduce the benefits of goal setting b. Goals should be prioritized c. Feedback on progress is not necessary as long as goals are attainable d. Managers […]

Develop an argument for an issue that is important to you. State the claim, enumerate the grounds, and make explicit the warrants. Be sure to distinguish between claim, grounds, and warrants. (Pages 24-25, application of concepts) Evaluate the argument of […]

All of the following are misconceptions about power EXCEPT? a. Power exists when people are dependent on each other. b. All managers have power c. Power is something people in higher positions exercise on upon people in lower positions. d. […]

Which of the following characteristics can be used to differentiate teams from groups? a. Team members share common values. b. Team members work together interdependently. c. Team communication structures increase the amount of face-to-face interaction. d. All team members have […]

Which quadrant of the Johari Window represents the aspects of yourself that are known both to yourself and others with whom you interact? a. Open b. Blind c. Available d. Hidden e. Unknown Project managers are tasked with achieving project […]

Which two models in the competing values framework focus on flexibility? a. Human relations and open systems b. Emotional intelligence and human relations c. Human relations and internal process d. Internal process and rational goal e. Rational Goal and open […]

How might a manager help tie the effort to performance? a. Make certain that they know what outcomes are important to employees. b. Make sure employees are aware of all possible outcomes that will result from performance. c. Use the […]

Which of the following suggestions would NOT help you gain rapport with your audience? a. Be in the room first to greet each person b. Make eye contact c. Be extra enthusiastic to draw in resistant groups d. Be positive […]

Team building activities . a. Can only be used effectively in the forming and storming stages of team development. b. Can focus on either clarifying roles or assessing performance. c. Should be isolated events that are only used if the […]

Which of the following suggestions will help a manager run an effective meeting? a. Start the meeting 15 minutes after the scheduled start time to allow people time to socialize. b. Use the agenda only as a general guideline, be […]

Which source of power is a kind of influence also known as social capital? a. Expertise b. Wealth c. Opportunity d. Relationship e. Position One of the key concepts of systems thinking is the idea of “reciprocal flow of influence.” […]