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978-0132971270 Chapter 1 Solution Manual
PART II END-OF-CHAPTER ACTIVITIES Chapter 1 The Nature of Intercultural Communica on Quesons 1. The term “melng pot” means a sociocultural assimilaon of people of diering 2. When a rm is referred to as being global, it means that the […]
978-0132971270 Chapter 10 Solution Manual
Chapter 10 Intercultural Negoaon Process Quesons 1. Three reasons why global joint ventures and strategic alliances are increasing are trade 2. The steps in the negoaon process are site and team selecon, relaonship building, opening talks, discussions, and agreement. 3. […]
978-0132971270 Chapter 11 Solution Manual
Chapter 11 Intercultural Negoaon Components Quesons 1. The selecon of players for the situaon is important because they have to handle local 2.Power and authority aect negoaons by determining who has the in#uence over others (power) and by having the […]
978-0132971270 Chapter 12 Solution Manual
Chapter 12 Laws Aecng Internaonal Business and Travel Quesons 1. The dierence between home country laws and host country laws is that the home 2. A low-context country would view contracts as very rigid and detailed while a high-context country […]
978-0132971270 Chapter 2 Solution Manual
Chapter 2 Universal Systems Quesons 1. Universal cultural systems are formed out of common problems of all cultures. Systems 2. A culture develops an economic system in order to meet the physiological needs of its people. These needs are met […]
978-0132971270 Chapter 3 Solution Manual
Chapter 3 Contrasng Cultural Values Quesons 1. Values are formed by contacts with family members, teachers, and religious leaders. 2. Values held by people in the U.S. include equality, informality, individualism, and directness; the U.S. is a me-, future-, and […]
978-0132971270 Chapter 4 Solution Manual
Chapter 4 Cultural Shock Quesons 1. The term cultural shock is used to describe the trauma you experience when moving 2. The stages of cultural shock include: excitement or inial euphoria, crisis or disenchantment, adjustment, and acceptance. The $rst stage […]
978-0132971270 Chapter 5 Solution Manual
Chapter 5 Language Quesons 1. Language dierenates us into groups by controlling the way we think, the way we 2. The reasons teenagers and other groups develop jargon and slang are many and varied. Teenagers want to dierenate themselves from […]
978-0132971270 Chapter 6 Solution Manual
Chapter 6 Oral and Nonverbal Communicaon Paerns Quesons 1. Thought paerns include the speed with which decisions are made. Making quick decisions is a characterisc of U.S. managers, while the Japanese views this as impulsive. 2. Paralanguage refers to rate, […]
978-0132971270 Chapter 7 Solution Manual
Chapter 7 Wrien Communicaon Paerns Quesons 1. The formats of business leers in the U.S. and Lan America are as follows: U.S. – block style, date is month-day–year, inside address is tle and full name “rst line-street 2. The Japanese […]
978-0132971270 Chapter 8 Solution Manual
Chapter 8 Business and Social Equee Quesons 1. Introducons in the U.S. tend to be rather informal. First names are used almost 2. Business cards are usually exchanged in the U.S. only when there is a reason to contact the […]
978-0132971270 Chapter 9 Solution Manual
Chapter 9 Business and Social Customs Quesons 1. The U.S. handshake is rm; in France the handshake is light and quick. 2. Verbal expressions used in the United States that have li#le meaning when translated 3. Examples of variaons in […]
978-0132971270 Part 1
1. International business is decreasing in the United States. 2. Diffusion is the process by which two cultures learn from each other and adopt practices of the other culture. Answer: T 3. Globalization refers to the interpenetration of the local […]
978-0132971270 Part 2
stage? a. first b. second c. third d. fourth Answer: A 21. Which statement regarding the acceptance phase of cultural shock is incorrect? a. You feel at home in the new culture. b. You cultivate friendships among the nationals. c. […]
978-0132971270 Part 3
b. is about the same length as those in Germany. c. resembles those in Spain in length and format. d. is similar to the résumé in France. 28. In which country is a photograph of the applicant typically included with […]
978-0132971270 Part 4
c. Integrative agreements are more stable and mutually rewarding. d. Each party makes concessions on high-priority issues in exchange for concessions on low-priority issues. Answer: C 1. Negotiation protocol is different for different cultures. 3. Predicting how the opponent will […]
978-0132971270 Part 5
42. Which of the following does not fit the typical stereotype of the Asian culture? a. intelligent b. xenophobic c. group-oriented d. individualistic 43. Which of the following does not illustrate a global mindset? a. trained against surprises b. teamwork […]
978-0132971270 Part 6
ANSWER: A 18. In the United States women earn ___ cents for every dollar that men make. a. $.59 b. $.77 c. $.84 d. $.91 19. Cultural diversity includes which of the following? a. Age b. Religion c. Socioeconomic background […]
978-0132971270 Part 7
a. How you initially address the receiver of the telephone call. b. The conciseness of the message; avoid rambling to get your message across. c. Vocal quality. d. None of the above, it is based on the words spoken. 14.Which […]