PART II
END-OF-CHAPTER ACTIVITIES
Chapter 1
The Nature of Intercultural Communica on
Quesons
1. The term “melng pot” means a sociocultural assimilaon of people of diering
2. When a rm is referred to as being global, it means that the corporaon is producing
3. For an example of how products have been globalized but have maintained the status
4. Norms are culturally ingrained principles of correct and incorrect behaviors that, if
5. Subcultures are groups of people possessing characterisc traits that set them apart and
6. Cultural synergy takes place with the merging of two cultures to form a stronger
7. Intercultural communica on is communicaon between persons of dierent cultures;
8. The three main dimensions of culture as iden ed by Borden are languages, physical,
9. Barriers to communicaon include physical, cultural, perceptual, movaonal,
10. To show whether business cultures are aligned to naonal cultures the answer should
Case 1
In a recepon for a polical candidate, the explanaon of the cultural phenomenon
would include the following. People tend to break into groups with which they feel
Case 2
An explanaon of the globalizaon of the automove industry should include the
following factors. As rms globalize, it becomes very di<cult to say if a car is U.S.,
German, Japanese, Mexican, or something else because it is made literally with parts
and labor from all over the world. The Japanese did their markeng homework and
Case 3
In the U.S. we expect others to honor their obligaons to us. Therefore when the Shah
was ill, it was correct for the U.S. to oer him medical assistance. The Chrisan religion is
based on a number of commandments, one of which is “Love thy neighbor as thyself.”
Case 4
Media has made it possible for the world to know what is going on in any part of the
world at any me. The only limit is if the media has limited access. The general public
did not know when dignitaries talked, met, agreed, or disagreed. It was much easier
Case 5
The use of an ethnocentric management style would be very di<cult for Asians if it were
coming from North America or Europe because this style does not account for cultural
Acvies
1. Instructors may provide an abstract format for students to use, which would include
2. Instructors may want to suggest quesons on mindsets, roles, subcultures, norms, and
3. The Chamber of Commerce would be a possible contact for idenfying persons in the
4. Instructors may wish to suggest cultures where roles of women and children are
5. Proposals for improving relaonships between the U.S. and foreign students would need
6. Annual reports are usually kept in the library; instructors may wish to suggest such